Knoxville, 37932, TN,
United States
Radio Systems Corp. Technographics
Radio Systems Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Radio Systems Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 323 Radio Systems Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radio Systems Corp. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radio Systems Corp. is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Packet Tide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radio Systems Corp. revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radio Systems Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Radio Systems Corp. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Radio Systems Corp. implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment focused on centralizing finance and accounting workflows for the retail organization, and Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting and multi entity consolidation.
Configuration work included a standardized chart of accounts, role based access controls, period close orchestration and financial reporting frameworks to support month end and statutory reporting. The implementation emphasized transaction orchestration across order to cash and procure to pay financial touch points, and governance changes established formal finance workflows and owner responsibilities within accounting and finance teams.
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Radio Systems Corp. deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website, leveraging capabilities from the Chatbots and Conversational AI category to enable real-time customer conversations. The deployment embedded the chat widget across product detail and support pages to capture pre chat intent, route live sessions, and persist session transcripts for review. The implementation targeted online customer service and ecommerce support workflows within the company's retail operations.
Configuration focused on agent console setup and conversational workflows, including canned responses, presence based routing, and automated pre chat forms to qualify customer sessions. Chat transcripts and interaction metadata were captured for agent follow up and operational visibility, with routing rules designed to distribute live conversations to available support agents. Governance responsibilities were assigned to the customer support function for ongoing configuration, training, and chat queue management.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Radio Systems Corp. implemented Packet Tide ExpressionEngine CMS (ex EllisLab). Packet Tide ExpressionEngine CMS (ex EllisLab) was deployed as the central Web Content Management platform driving the public website and corporate content inventory.
The implementation focused on core Web Content Management capabilities including template driven presentation, channel based content modeling, role based user access, and editorial publishing workflows. Configuration work emphasized modular templates for product and marketing pages, centralized media handling, and structured content entry forms to support consistent page composition and taxonomy.
Operational ownership centered with the marketing and digital content teams, who used the Packet Tide ExpressionEngine CMS (ex EllisLab) instance to manage product information, campaign pages, and ongoing content updates. Governance controls were established through role and permission settings and staged editorial review processes to standardize publishing cadence and content approvals across site editors and content owners.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics, Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Radio Systems Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Radio Systems Corp. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||