Baltimore, 21224, MD,
United States
Rakkoon Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rakkoon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Rakkoon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rakkoon has purchased the following applications: Bugfender for Remote Monitoring and Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rakkoon is running and its propensity to invest more and deepen its relationship with Bugfender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rakkoon revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rakkoon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bugfender | Legacy | Bugfender | Remote Monitoring and Management | ITSM | n/a | 2015 | 2015 |
In 2015 Rakkoon implemented Bugfender to capture device logs from beta and production iOS builds where Xcode provided no useful logs. Rakkoon deployed Bugfender as a Remote Monitoring and Management solution for its mobile app development and QA workflows in the United States, using the application to extend observable telemetry beyond what local developer tooling exposed.
Bugfender was configured to collect remote log streams and session-level evidence for non-crashing defects, enabling developers and QA to reproduce elusive user-facing issues without manual device retrieval. The implementation focused on mobile log capture and real-user debugging, impacting development and QA teams by reducing manual log collection from devices and improving the team’s ability to debug real-user issues using Bugfender’s remote log capabilities.
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