AI Buyer Insights:

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Ranc Care Homes Tech Stack and Enterprise Applications

Ranc Care Homes HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy Forms/Email Based ATS Applicant Tracking System HCM n/a 2012 2012
Payroll HCM 2018 2018
Ranc Care Homes AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Ranc Care Homes implemented Zendesk Chat on their website. Ranc Care Homes implemented Zendesk Chat, a Chatbots and Conversational AI application, to capture inbound website conversations and perform initial triage of enquiries from families and prospective residents. The deployment centers on a web-embedded live chat widget configured for conversational routing and automated triggers, with agent queuing and standardized response templates to support front-line engagement. Functional capabilities implemented reflect Chatbots and Conversational AI norms, including session transcription, canned responses, visitor context profiling, and automated routing to customer service teams, underpinning enquiry intake and appointment coordination workflows. Governance emphasis was placed on defining agent roles, response playbooks, and escalation touchpoints to align chat workflows with care home communications protocols.
Ranc Care Homes Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Ranc Care Homes implemented Microsoft 365 to provide Collaboration capabilities for staff and for its public website. The deployment of Microsoft 365 is visible on the Ranc Care Homes website, indicating active surfacing of cloud collaboration services for external and internal use. The implementation leverages core Microsoft 365 collaboration components typical for the Apps Category, including cloud email and calendaring, document libraries and intranet capabilities, file sync and personal storage, and real-time communications and meetings. Microsoft 365 was configured to support standard collaboration workflows such as secure document sharing, staff messaging, and centralized content publishing. Identity and access management appears to be handled through the Microsoft tenant model, providing centralized user provisioning and single sign-on for staff accounts, which aligns with common Collaboration deployments. The presence of Microsoft 365 on the public site suggests integration points for contact email routing and embedded document access, while operational control remains within the Microsoft 365 administrative tenancy. Governance was structured around tenant-level administration, role-based access controls, and content management practices to manage clinical and administrative collaboration needs. Microsoft 365 is used by Ranc Care Homes as the Collaboration platform to unify staff communication, document management, and web-facing content delivery.
Ranc Care Homes CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Marketing Automation CRM 2020 2020
Ranc Care Homes IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Ranc Care Homes CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Ranc Care Homes

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ranc Care Homes Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ranc Care Homes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ranc Care Homes digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ranc Care Homes Technographics
Ranc Care Homes is a Healthcare organization based in United Kingdom, with around 914 employees and annual revenues of $70.0 million.
Ranc Care Homes operates a diverse technology stack with applications such as Forms/Email Based ATS, Zendesk Chat and Microsoft 365, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Ranc Care Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, Zendesk and Microsoft.
Ranc Care Homes recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2022, Host Europe in 2021 and Zendesk Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ranc Care Homes’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ranc Care Homes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ranc Care Homes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.