Accra, n/a,
Ghana
Rancard Solutions Technographics
Rancard Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rancard Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 64 Rancard Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rancard Solutions has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Rancard for Personalization and Product Recommendations in 2019, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rancard Solutions is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Rancard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rancard Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rancard Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rancard Solutions Tech Stack and Enterprise Applications
Rancard Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Rancard Solutions deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Rancard Solutions implemented Google Workspace (Formerly Google G-Suite) to provide corporate email, calendar, Drive storage, and document collaboration using Docs across the organization.
The deployment used the Google Workspace admin console for account provisioning, organizational unit configuration, shared drive governance, and permission management, applied across the company based in Ghana. Functional configuration emphasized corporate email routing, calendar coordination, document co-editing workflows, and administrative controls that align Collaboration with Rancard Solutions business functions such as professional services delivery and corporate operations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Rancard Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rancard | Legacy | Rancard | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Rancard Solutions deployed Rancard on its public website to provide Personalization and Product Recommendations. The implementation positioned Rancard as the site level personalization layer delivering inline recommendation components and targeted content for visitor segments, instrumented directly on web pages to influence customer experience in real time.
Functional capabilities implemented align with the Personalization and Product Recommendations category, including recommendation widgets, session based user segmentation, rule driven content targeting, and analytics instrumentation to capture engagement signals. Operational scope emphasized digital engagement and marketing workflows for the professional services website, with configuration and editorial controls managed through the vendor console and front end tagging, and governance organized around staged rule rollout and page level personalization policies.
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Rancard Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Rancard Solutions implemented Zendesk Service as its Customer Support application and embedded the product on the corporate website. The deployment used the Zendesk Service web widget to capture inbound inquiries and convert them into tracked tickets, enabling centralized ticket intake, agent assignment workflows, and a unified support queue. Implementation focused on configuring ticket forms, routing rules, agent workspaces, and reporting views to support day to day customer support operations.
Operational coverage centers on customer support functions within Rancard Solutions, with the website integration serving as the primary channel for request capture and case creation. Governance emphasized standardized ticket triage and escalation workflows, mapping request types to routing rules and queues, and establishing reporting dashboards for operational visibility. The architecture situates Zendesk Service at the customer engagement layer on the site, with backend ticket management and reporting remaining within the support organization.
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Rancard Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Rancard Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Rancard Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Rancard Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Rancard Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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