North Carolina, 27205, NC,
United States
Randolph County, NC Technographics
Randolph County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Randolph County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 782 Randolph County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Randolph County, NC has purchased the following applications: Tyler New World Employee Self-Service for Employee Self Service in 2020, Tyler New World ERP for Government ERP in 2019, DNN Evoq Content for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Randolph County, NC is running and its propensity to invest more and deepen its relationship with Tyler Technologies , DotNetNuke , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Randolph County, NC revenues, which have grown to $173.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Randolph County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Randolph County, NC Tech Stack and Enterprise Applications
Randolph County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World Employee Self-Service | Employee Self Service | HCM | n/a | 2020 | 2020 |
In 2020 Randolph County, NC implemented Tyler New World Employee Self-Service as an Employee Self Service portal for county staff. The deployment covers approximately 782 county employees and centralizes employee access to HR and payroll functions across Randolph County in North Carolina.
The Tyler New World Employee Self-Service instance is exposed via the county's Tyler eSuite HR portal and provides profile management, pay statement viewing, and HR change request workflows. Explicit functional capabilities include managing personal information, viewing pay statements, and submitting HR change requests, aligning with Employee Self Service functionality such as user profile maintenance and paystub delivery.
Operational scope focuses on HR and payroll business functions across county departments, enabling employees to initiate transactions previously handled manually by HR staff. The county reports that the eSuite HR/Employee Self-Service portal reduces manual HR workload across the county, and the linkage to Tyler New World eSuite is inferred from the Tyler-branded portal rather than from an explicit vendor case study.
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Randolph County, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World ERP | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Randolph County, NC implemented Tyler New World ERP. The deployment targeted planning, permitting and community development operations within the Government ERP category to centralize permitting, parcel and owner records and addressing data.
Tyler New World ERP was configured to support Community Development workflows including permits, parcel management and owner data, and to maintain addressing information used for E911 accuracy. County staff developed new applications and permit configurations inside Tyler New World ERP, performed testing of service packs and updates, documented procedures and provided local subject matter expertise and troubleshooting.
The implementation operated alongside an ESRI SDE GIS environment, with GIS layers and countywide zoning data maintained in SDE and reconciled with Tyler New World ERP records. Approved plans were scanned into the county electronic document imaging system and addressing and road research processes were coordinated between GIS and ERP datasets.
Operational governance was centered in the Planning Department, where an operations manual was created to codify configuration, QA QC and permit workflows, and departmental ListServ and administrative duties were assigned to local SMEs. Routine configuration, testing, documentation and troubleshooting formed the core of ongoing maintenance and application stewardship.
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Randolph County, NC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Randolph County, NC deployed DNN Evoq Content to power their public website, randolphcountync.gov, running core Web Content Management functions for county communications and service pages. DNN Evoq Content was used as the primary Web Content Management application to centralize content authoring, page templates, media management, and structured content delivery across departmental portals. Deployment focused on host managed site configuration and web content lifecycle capabilities typical of DNN Evoq Content, including authoring by role and staged publishing workflows.
The implementation emphasized editorial governance, with centralized site administration and delegated content roles to support county communications and service departments. Configuration leveraged template driven page rendering, modular content blocks, and workflow controls to standardize information publishing and reduce ad hoc page creation. No external system integrations were specified in the source, therefore the narrative centers on DNN Evoq Content functionality for content management and governance on the Randolph County website.
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Web Content Management | Content Management |
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2017 | 2017 |
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Randolph County, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2022 | 2022 |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Randolph County, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Randolph County, NC PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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Randolph County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Randolph County, NC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Randolph County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Randolph County, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||