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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Rawlplug Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vodafone Legacy Vodafone Business UC Audio Video and Web Conferencing Collaboration Tela 2023 2023
In 2023 Rawlplug moved to Vodafone Business UC to consolidate landline and mobile telephony and stop frequent outages affecting its UK customer service operations. Vodafone Business UC is RingCentral powered and is positioned in the Audio Video and Web Conferencing category as the central communications layer for Rawlplug customer service channels. The deployment centralized core unified-communications capabilities, including enterprise voice routing, call queues and IVR style routing, presence and user provisioning, and audio and web conferencing features consistent with Vodafone Business UC functionality. Configuration focused on consolidating mobile and landline endpoints under a single dial plan and enabling hosted conferencing and collaboration tied to customer service workflows. The solution was delivered via Tela as the implementation partner, with operational scope concentrated on Rawlplug customer service operations in the United Kingdom. Telephony consolidation through Vodafone Business UC stopped frequent outages and delivered zero downtime while enabling faster issue resolution, with Tela and Vodafone providing the provisioning and support pathways for incident handling and continuity.
Collaboration Collaboration 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreshMail Legacy FreshMail Marketing Automation CRM n/a 2016 2016
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
IT Decision Makers and Key Stakeholders at Rawlplug
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Rawlplug Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Rawlplug Technographics

Rawlplug is a Manufacturing organization based in Poland, with around 1803 employees and annual revenues of $191.9 million.

Rawlplug operates a diverse technology stack with applications such as Vodafone Business UC, FreshMail and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, Marketing Automation and IT Service Management.

Rawlplug has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Vodafone, FreshMail and Atlassian.

Rawlplug recently adopted applications including Vodafone Business UC in 2023, Atlassian Jira Service Desk in 2023 and Bubble Platform in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Rawlplug’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Rawlplug’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Rawlplug technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.