Yulee, 32097, FL,
United States
Rayonier Inc. REIT Technographics
Rayonier Inc. REIT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rayonier Inc. REIT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 406 Rayonier Inc. REIT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rayonier Inc. REIT has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2015, Amazon EC2 for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rayonier Inc. REIT is running and its propensity to invest more and deepen its relationship with Google , Zendesk , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rayonier Inc. REIT revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rayonier Inc. REIT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rayonier Inc. REIT Tech Stack and Enterprise Applications
Rayonier Inc. REIT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Rayonier Inc. REIT implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace is used to provide cloud email, document collaboration, calendaring, and virtual meeting capabilities to support corporate productivity and communications at the company.
The deployment leverages core Collaboration modules including Gmail for enterprise email, Google Drive and Google Docs for shared document storage and collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings, with administration managed through the Google Admin console. Configuration and user provisioning are consistent with standard Collaboration practices, including role based access controls and centralized account management.
Public site references show Google Workspace presence on Rayonier's website, indicating the platform is visible in the organization’s external footprint and used for corporate communication workflows. Operational coverage is consistent with support across corporate functions at a mid sized enterprise of roughly 406 employees, aligning Collaboration tooling with day to day business communications.
Governance is delivered via Google Workspace administrative controls for user lifecycle, access policies, and compliance settings, enabling centralized policy enforcement and account management. The implementation of Google Workspace (Formerly Google G-Suite) positions the Collaboration layer as the primary productivity fabric for the company.
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Rayonier Inc. REIT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Rayonier Inc. REIT implemented Zendesk Service. The deployment uses Zendesk Service as the Customer Support platform embedded on the company website to capture and manage inbound customer inquiries. The implementation centers on web channel capture and centralized ticketing workflows that route cases to internal support teams.
Functional configuration focuses on web widget driven ticket creation, a knowledge base for self service, centralized ticket queuing with routing by role and SLA configuration, and structured ticket lifecycle management consistent with Customer Support operational practices. The solution is operated by corporate support and communications teams and is integrated into website contact flows and standard email channels to unify inbound requests. Governance includes defined escalation workflows and configuration of access controls and queue ownership to support ongoing case management.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rayonier Inc. REIT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 Rayonier Inc. REIT implemented Amazon EC2 as part of its Application Hosting and Computing Services to support the corporate public website. The deployment uses Amazon EC2 to provision virtual compute instances that host web application processes and site assets, with Amazon EC2 providing scalable capacity and instance lifecycle management for the web tier. This configuration places EC2 at the core of the companys web hosting and application runtime infrastructure.
Operational scope is the customer facing website infrastructure and associated application runtime, focusing on content delivery and online access to corporate information. Integrations follow standard cloud compute patterns, including cloud networking, instance storage, and monitoring workflows to support provisioning, configuration management, and operational visibility. Governance and operational controls are centered on instance configuration, access management, and routine infrastructure operations in line with Application Hosting and Computing Services practices.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rayonier Inc. REIT
Apps Being Evaluated by Rayonier Inc. REIT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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