ReadyWise
3676 California Ave, B106,
Salt Lake City, 84104, UT,
United States
Salt Lake City, 84104, UT,
United States
1 800-393-2570
Consumer Packaged Goods
ReadyWise Technographics
ReadyWise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ReadyWise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ReadyWise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ReadyWise has purchased the following applications: Amazon Pay for Payment Processing in 2019, ECI Deacom ERP for Manufacturing ERP in 2021, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ReadyWise is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Block (ex Square, Inc) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ReadyWise revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ReadyWise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ReadyWise Tech Stack and Enterprise Applications
ReadyWise ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 ReadyWise implemented Amazon Pay on its public e-commerce website. Amazon Pay, provided by Amazon Web Services, is deployed as the Payment Processing solution for the ReadyWise online checkout and is embedded in the site purchase flow. The implementation places Amazon Pay at the point of sale to handle authorization and tokenization of payment instruments, aligning ReadyWise Amazon Pay Payment Processing with online order capture and payment authorization workflows.
The configuration uses Amazon Pay hosted checkout components alongside server-side API calls for authorization, capture, and refund operations. Functional capabilities implemented include acceptance of card and digital wallet payments, tokenization for vaulted payment instruments, and API-driven payment lifecycle actions that connect checkout to order processing. These functional modules reflect standard Payment Processing workflows for e-commerce payment acceptance, authorization, capture, and refund handling.
Operational scope was concentrated on the ReadyWise.com storefront and supporting business functions within finance and customer service in the United States. Integration touchpoints focus on moving payment authorizations into internal order management and reconciliation processes, and establishing workflow ownership between e-commerce operations, finance, and customer support. Governance measures center on payment reconciliation and refund workflows to ensure payments are routed through Amazon Pay and reflected in internal accounting and support processes.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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ReadyWise ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Deacom ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ReadyWise implemented ECI Deacom ERP as its Manufacturing ERP to centralize finance and operational accounting workflows. A finance expert led configuration and validation efforts with explicit focus on month-end close, budget versus actual monthly analysis and financial reporting. The ECI Deacom ERP deployment emphasized standard finance modules and control points to support repeatable monthly close cycles.
Implementation scope concentrated on core finance capabilities including general ledger, accounts payable and accounts receivable, budgeting and variance analysis workflows, aligned with Manufacturing ERP functional expectations. Operational ownership rested with the ReadyWise finance organization, which embedded reconciliation procedures, approval gates and a monthly reporting cadence into standard operating processes. Rollout activities focused on finance process configuration, governance and the operationalization of month-end close and budget vs actual analysis in ECI Deacom ERP.
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ReadyWise AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, ReadyWise implemented Zendesk Chat on its public website to manage inbound customer inquiries and shopper conversations. The deployment embedded the Zendesk Chat widget across product and checkout pages, enabling real-time web chat and asynchronous messaging for customers, and positioning Zendesk Chat within the Chatbots and Conversational AI category to support customer support and e-commerce engagement workflows. The implementation targeted ReadyWise's United States direct-to-consumer site and was sized to align with the company’s mid-market operations of roughly 200 employees. This approach centralized front-line web engagement on a single conversational channel.
Configuration emphasized core Chatbots and Conversational AI capabilities including live agent chat, proactive chat triggers, chat transcript capture, and agent availability scheduling. Operators use the Zendesk Chat console with routing rules and skill-based assignment configured to direct conversations to support or sales personnel, and scripted response templates were created to standardize handling of order status and product questions. Governance focused on schedule-driven coverage windows and queue management to align staffing with peak site traffic. No third-party integrations are documented in the source, so the deployment functions as a web embedded conversational layer serving ReadyWise customer support and online sales inquiry workflows.
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ReadyWise Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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ReadyWise eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2020 | 2020 |
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ReadyWise CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2024 | 2024 |
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ReadyWise IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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ReadyWise CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ReadyWise
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ReadyWise Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ReadyWise IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ReadyWise digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD ReadyWise Technographics
ReadyWise is a Consumer Packaged Goods organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
ReadyWise operates a diverse technology stack with applications such as
Amazon Pay, ECI Deacom ERP and Zendesk Chat,
covering areas like Payment Processing, Manufacturing ERP and Chatbots and Conversational AI.
ReadyWise has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), ECi Software Solutions and Zendesk.
ReadyWise recently adopted applications including
SocialBu Platform in 2024, Shopify in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ReadyWise’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ReadyWise’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ReadyWise technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.