London, EC2A 4DS,
United Kingdom
Dext Technographics
Dext Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dext and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Dext employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dext has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Benefex OneHub | Benefits for Benefits Administration in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dext is running and its propensity to invest more and deepen its relationship with Oracle , Dext , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dext revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dext intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dext Tech Stack and Enterprise Applications
Dext ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Dext implemented Oracle NetSuite ERP in the ERP Financial category. The deployment addressed centralized accounts payable and payment processing for legal entities operating in France, the United Kingdom, South Africa, Canada, and the United States, establishing a single ERP Financial instance to manage multi-country AP workflows.
Functional configuration concentrated on accounts payable capabilities including invoice capture and invoice processing, expense report claim and control, payment setup and posting, monthly accruals review, bank reconciliation, and vendor reconciliation. The implementation included configuration of BACS payment processes for UK supplier disbursements and AP automation to standardize invoice routing and payment authorization. A NetSuite Key user was designated to manage configuration changes, administer AP controls, and coordinate end user training across finance teams.
Operational coverage placed Oracle NetSuite ERP into core finance and treasury activities, with accounts payable teams using the system for invoice lifecycle management and vendor reconciliation, and finance teams using it for monthly accruals and bank reconciliation. Bank connectivity for BACS clearing and bank statement reconciliation workflows were aligned to the system to support payment posting and reconciliation during close cycles.
Governance was organized around a key user model and documented AP workflows, emphasizing expense claim controls and a recurring monthly accruals review process. Workflows were restructured to centralize invoice processing, payment posting, and vendor reconciliation responsibilities within the NetSuite Key user framework to maintain process control and consistency across the covered regions.
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ERP Financial | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2021 | 2021 |
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Dext HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021 Dext deployed Benefex OneHub | Benefits as its chosen flexible benefits platform within the Benefits Administration category. The implementation was led by the Head of Employee Experience and scoped to support People, Internal Communications, Wellbeing, and Diversity Equity and Inclusion initiatives across Dext's UK operations and employee base of approximately 350 people.
Benefex OneHub | Benefits was configured to deliver a flexible benefits experience typical of Benefits Administration solutions, including benefits configuration, employee enrolment workflows, self service access for benefit selection, and communications support for wellbeing programmes. The platform was used to centralize benefit options and to instrument lifecycle events tied to onboarding and ongoing employee engagement, aligning with the team mandate to launch and maintain a flexible benefit platform.
Operational coverage focused on HR and Employee Experience functions, with the People team partnering with leadership and stakeholder groups to map employee journey moments and remove pain points. Internal Communications responsibilities were aligned to the rollout, using targeted campaigns to inform employees about available benefits and to support hybrid working patterns and wellbeing activities.
Governance was implemented through People team ownership and cross functional collaboration, with the Head of Employee Experience advising leadership and co creating action plans based on engagement and wellbeing inputs. The deployment emphasized platform driven benefit administration and employee communications rather than point solutions, positioning Benefex OneHub | Benefits as the centralized benefits administration tool for Dext.
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Dext Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Dext implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covers core productivity and collaboration capabilities provided by Google Workspace (Formerly Google G-Suite), including Gmail, Google Drive, Docs, Sheets, Slides, Meet, Calendar, and centralized administration via the Google Workspace admin console.
The implementation is applied across Dext’s professional services operations and corporate functions, supporting internal collaboration, document management, and virtual meetings for approximately 350 employees in the United Kingdom. Dext exposes Google Workspace on its public site, and operational governance is aligned to centralized account provisioning, identity and access controls, and shared drive management to enforce departmental data workflows and records handling.
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Collaboration | Collaboration |
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2021 | 2021 |
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Dext CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Dext IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dext
Apps Being Evaluated by Dext Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||