Stockholm, 111 56,
Sweden
Recommended by Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Recommended by and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Recommended by employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Recommended by has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Hybrid Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Recommended by is running and its propensity to invest more and deepen its relationship with Teamtailor , Smarter Codes , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Recommended by revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Recommended by intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smarter Codes | Legacy | Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Recommended by implemented Hybrid Chat as a website-embedded conversational layer. The deployment uses Hybrid Chat in the Chatbots and Conversational AI category to manage front door interactions on Recommended by's public website.
The implementation focuses on typical chat capabilities, configured with automated conversational flows, scripted FAQ handling, and escalation paths to internal staff for complex client inquiries. Hybrid Chat is used to capture prospect and client intent, perform basic qualification, and surface structured contact information through the chat interface.
Operational responsibility is scoped to customer-facing functions, in particular client intake, sales engagement, and marketing lead capture for the 20 person Professional Services firm based in Sweden. Management of chat content and routing is kept lightweight, with marketing and operations owning conversational scripts and escalation rules.
Governance includes procedural controls for conversation script updates, agent handoff rules, and basic privacy and consent controls to align with Sweden and EU data protection expectations. The deployment is limited to the company website and is positioned as a primary digital touchpoint for inbound client interactions.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
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