Recorded Future
363 Highland Ave #2,
Somerville, 2144, MA,
United States
Somerville, 2144, MA,
United States
1 617-553-6400
Professional Services
Recorded Future Technographics
Recorded Future Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Recorded Future and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Recorded Future employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Recorded Future has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Greenhouse ATS for Applicant Tracking System in 2014, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Recorded Future is running and its propensity to invest more and deepen its relationship with Intuit , Greenhouse , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Recorded Future revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Recorded Future intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Recorded Future Tech Stack and Enterprise Applications
Recorded Future ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Recorded Future implemented Intuit Quickbooks Enterprise as its ERP Financial application. Recorded Future positioned Intuit Quickbooks Enterprise as the central financial system to standardize accounting processes and reporting across corporate finance and accounting functions. The deployment emphasized configuration of a unified chart of accounts and standardized reporting hierarchies to support consistent month end close workflows.
The implementation of Intuit Quickbooks Enterprise encompassed core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing for professional services engagements, expense management, and financial reporting. Configuration work focused on automation of recurring transactions, templates for invoicing and billing workflows, and role based access controls to separate duties between transactional accounting and financial reporting. The project leveraged category aligned practices for audit trails and reconciliation workflows typical of ERP Financial systems.
Operational integration relied on Recorded Future staff high levels of proficiency with Microsoft Excel and QuickBooks to drive data import routines, reconciliations, and custom reporting. Intuit Quickbooks Enterprise was used to support revenue recognition and billing processes tied to the company professional services model, with accounting and finance teams operating as the primary system owners. Data handling and reporting patterns favored Excel based extracts and templates to bridge daily operational spreadsheets with the central ERP Financial dataset.
Governance introduced centralized change control for the chart of accounts, standardized month close checklists, and defined ownership for billing, collections, and financial reporting processes. Training emphasized practical workflows that aligned QuickBooks configuration with existing Excel driven processes to minimize disruption to finance users. Recorded Future retained Intuit Quickbooks Enterprise as the authoritative financial ledger for corporate accounting and statutory reporting.
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Recorded Future HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Recorded Future implemented Greenhouse ATS as its Applicant Tracking System. Greenhouse ATS is deployed on Recorded Future's website to host public job postings and capture external candidate applications, routing submissions into the vendor platform for downstream review. The deployment emphasizes career site integration and web-based application intake, providing a centralized application repository within Greenhouse ATS for recruiting workflows. This configuration directly supports recruiting and talent acquisition functions across the organization.
Configuration and functional scope reflect standard Applicant Tracking System capabilities, including job requisition publishing, custom application forms, candidate stage tracking, and interview scheduling and orchestration. Operational ownership is centered in the recruiting and HR teams and includes hiring manager access for evaluation and next-step decisions. Governance focused on standardizing job posting approvals and permissions within Greenhouse ATS to unify how external applicants are processed through the website. Recorded Future’s use of Greenhouse ATS consolidated career site application intake into a single Applicant Tracking System for external hiring activity.
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Employee Experience | HCM |
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2017 | 2017 |
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Recorded Future AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Recorded Future deployed Drift AI Chatbot on its public website to instrument buyer engagement and web lead capture. Recorded Future implemented Drift AI Chatbot within the Chatbots and Conversational AI category to support marketing driven demand generation and sales qualification workflows, aligning the application with website engagement and commercial pipeline functions.
The deployment focused on conversational playbooks, intent detection, and automated qualification flows typical of Chatbots and Conversational AI implementations. Drift AI Chatbot was configured to handle scripted discovery, capture contact and contextual session data, escalate high intent conversations to live sales reps, and serve tailored routing logic, while maintaining configurable message sequences and response templates for campaign alignment.
Operational ownership rested with marketing and revenue operations, who controlled conversational content, qualification criteria, and escalation rules, and who ran ongoing tuning and A B testing of playbooks. Governance emphasized content versioning and handoff protocols to sales, with iterative refinement of intent models and scripted paths to keep conversational behavior aligned to evolving go to market intents.
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Recorded Future Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Recorded Future Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Recorded Future eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Recorded Future CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Recorded Future ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Recorded Future PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Recorded Future IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Recorded Future CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Recorded Future
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer/Co-Founder | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Marketing | VP | Marketing | |
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VP of Global Sales | VP | Sales | |
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Apps Being Evaluated by Recorded Future Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Recorded Future IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Recorded Future digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Recorded Future Technographics
Recorded Future is a Professional Services organization based in United States,
with around 1100 employees and annual revenues of $300.0 million.
Recorded Future operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Greenhouse ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Recorded Future has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Greenhouse and Drift.
Recorded Future recently adopted applications including
Zoom in 2021, DocuSign eSignature in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Recorded Future’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Recorded Future’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Recorded Future technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.