Bethesda, 20814, MD,
United States
Red Coats Technographics
Red Coats Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Red Coats and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Red Coats employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Red Coats has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Microsoft 365 for Collaboration in 2016, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Red Coats is running and its propensity to invest more and deepen its relationship with iCIMS , Sterling Talent Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Red Coats revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Coats intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Red Coats Tech Stack and Enterprise Applications
Red Coats HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Red Coats implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System and deployed the platform to run candidate intake directly on their public careers site at careers-redcoats.icims.com. The implementation established iCIMS Recruit Applicant Tracking System as the primary recruiter and candidate-facing channel on their website, providing a branded career portal for external applicants.
Configuration focused on core Applicant Tracking System capabilities common to the category, including online job requisition publication, candidate application intake and resume parsing, candidate lifecycle tracking, interview scheduling workflows, offer routing, and built-in reporting. Workflows were configured to support recruiting and hiring operations within the company, with role-based access for recruiters, hiring managers, and HR administrators, and automation applied to candidate status transitions and communication templates.
Operational coverage centered on Red Coats talent acquisition and HR functions across the United States, with the careers site acting as the integration point for external candidate traffic. Governance emphasized recruitment process standardization, requisition approval routing and recruiter ownership of candidate pipelines, while the iCIMS Recruit Applicant Tracking System provided the centralized record of applicant activity and hiring-stage status for the organization.
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BackGround Screening | HCM |
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2014 | 2014 |
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Red Coats Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Red Coats implemented Microsoft 365 to establish a cloud-based Collaboration platform for its professional services operations. The deployment created a single Microsoft 365 tenant to support corporate communications and client delivery workflows across the firm, with public web sources indicating Microsoft 365 usage on the company website.
Configuration emphasized core Collaboration capabilities within Microsoft 365, including enterprise email and calendaring, document collaboration and content repositories via SharePoint and OneDrive, real-time meetings and chat through Teams, and the suite of Office productivity applications for knowledge work. The implementation enabled co-authoring workflows, centralized document storage, and integrated Office application experiences consistent with Collaboration category functional patterns.
Operational coverage focused on corporate functions and client-facing delivery teams, with tenant-level administration used to manage user accounts, access controls, and collaboration policies. Governance narratives point to centralized administration of collaboration settings and information access, while public site references confirm the platform presence without listing additional integrated systems or implementation partners.
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Red Coats CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Red Coats implemented Salesforce Sales Cloud as its primary customer relationship platform. The deployment is a cloud-hosted Salesforce Sales Cloud instance surfaced on their public website to capture and route inbound leads, aligning with the Sales Automation,CRM,Sales Engagement category. The company operates in the United States with about 500 employees, which shaped a single-organization SaaS deployment model focused on compact enterprise sales operations.
Configuration emphasized core Sales Cloud capabilities, including web-to-lead capture, lead and opportunity management, account and contact records, activity tracking, and sales engagement workflows. Salesforce Sales Cloud was configured with role-based page layouts, automated lead assignment rules, and email activity tracking to support pipeline hygiene and outbound engagement sequencing. Standard Sales Cloud automation created routing and notification workflows to enforce consistent intake and follow-up across the sales process.
Operational scope centers on the sales organization with the website integration serving as the primary inbound lead funnel, and CRM records acting as the system of record for customer-facing teams. Governance applied centralized administration, user provisioning, and staged rollouts across sales teams to maintain data quality and access controls. Training and process adoption focused on standardized opportunity stages, consistent activity logging, and use of Salesforce Sales Cloud engagement tools to align sales and marketing workflows.
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Red Coats PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Red Coats IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Red Coats CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Red Coats
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Apps Being Evaluated by Red Coats Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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