Red Lobster
5936 International Drive,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 407-351-9313
Retail
Red Lobster Technographics
Red Lobster Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Red Lobster and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58000 Red Lobster employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Red Lobster has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2015, Olo Catering+ for Restaurant Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Red Lobster is running and its propensity to invest more and deepen its relationship with Oracle , Infinite Computer Solutions , HR Performance Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Red Lobster revenues, which have grown to $2.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Lobster intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Red Lobster Tech Stack and Enterprise Applications
Red Lobster ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Red Lobster implemented Oracle E-Business Suite as its ERP Financial platform. The engagement was executed as an Oracle E-Business Suite R12 technical-functional initiative focused on standardizing corporate accounting and financial control frameworks.
Configuration work concentrated on core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and Subledger Accounting. The technical-functional effort included account derivation rules, accounting engine configuration, subledger to ledger mapping, and batch interface orchestration to support consolidated financial close and statutory reporting processes.
Operational coverage targeted corporate finance and accounting functions, with governance enforced through finance-led controls, role-based security, and standardized period close workflows. The implementation emphasized rigorous subledger reconciliation, centralized chart of accounts alignment, and financial reporting constructs within Oracle E-Business Suite R12 to support enterprise accounting operations.
|
Red Lobster HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Red Lobster implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The deployment is surfaced on the public career site, with BrassRing handling job posting, candidate application capture, and applicant status tracking for Red Lobster recruitment workflows.
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) was configured to manage core ATS capabilities including requisition creation and approval workflows, candidate profile management, search and screening queues, interview scheduling orchestration, and standard reporting for recruiting teams. The implementation emphasizes career site integration and applicant lifecycle orchestration, with governance centered on hiring manager access controls, workflow approvals, and compliance-oriented applicant tracking processes.
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
Red Lobster ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olo | Legacy | Olo Catering+ | Restaurant Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Red Lobster returned to Olo and announced it will launch first party catering using Olo Catering+ across a phased rollout of its U.S. restaurants, as part of an expanded Olo partnership. The implementation centers on Olo Catering+ and aligns with the Restaurant Management category to enable centralized catering sales and operational orchestration at site level.
Olo Catering+ is being deployed with explicit capabilities for capacity management and automated POS integration, capabilities the announcement highlights. The deployment will configure Catering+ to manage booking windows and daily capacity, and to surface catering orders through existing restaurant workflows to ensure order orchestration and scheduling are coordinated with kitchen operations.
The program emphasizes automated POS integration to connect Catering+ order streams into each restaurant POS and kitchen operations without naming specific POS vendors. Operational coverage is phased across U.S. restaurants, and the implementation will touch restaurant operations, catering sales teams, kitchen staff, and front of house workflows to handle routing and fulfillment of larger catering orders.
Governance for the rollout is organized under the expanded Olo partnership and will follow a phased release model to progressively enable first party catering capabilities across sites. The public announcement frames the initiative as opening new revenue opportunities and improving operational efficiency through the combination of Olo Catering+ capacity management and automated POS integration.
|
Red Lobster AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Cognitive Computing | AI-Powered Application |
|
2025 | 2025 |
|
Red Lobster Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Red Lobster Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
Red Lobster CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Red Lobster ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
Red Lobster PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
Red Lobster PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Red Lobster IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Database Management | IaaS |
|
2024 | 2025 |
|
|
|
|
|
Database Management | IaaS |
|
2024 | 2025 |
|
Red Lobster CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Red Lobster
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
SVP Accounting Services | VP | Finance | |
|
|
|
Tax Director | Director | Finance | |
|
|
|
SVP of Information Technology (CIO) | VP | IT | |
|
Apps Being Evaluated by Red Lobster Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Red Lobster IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Red Lobster digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Red Lobster Technographics
Red Lobster is a Retail organization based in United States,
with around 58000 employees and annual revenues of $2.17 billion.
Red Lobster operates a diverse technology stack with applications such as
Oracle E-Business Suite, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Olo Catering+,
covering areas like ERP Financial, Applicant Tracking System and Restaurant Management.
Red Lobster has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Infinite Computer Solutions and Olo.
Red Lobster recently adopted applications including
Olo Catering+ in 2025, SoundHound Houndify AI Platform in 2025 and Olo Sentiment in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Red Lobster’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Red Lobster’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Red Lobster technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.