List of Olo Catering+ Customers
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United States
Since 2010, our global team of researchers has been studying Olo Catering+ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Olo Catering+ for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Olo Catering+ for Restaurant Management include: Cracker Barrel Old Country Store, Inc, a United States based Retail organisation with 70000 employees and revenues of $3.27 billion, Red Lobster, a United States based Retail organisation with 58000 employees and revenues of $2.17 billion, Freddy's, a United States based Retail organisation with 9751 employees and revenues of $1.76 billion and many others.
Contact us if you need a completed and verified list of companies using Olo Catering+, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Olo Catering+ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cracker Barrel Old Country Store, Inc | Retail | 70000 | $3.3B | United States | Olo | Olo Catering+ | Restaurant Management | 2018 | n/a | In 2018, Cracker Barrel Old Country Store, Inc implemented Olo Catering+ in the Restaurant Management category to scale estate seasonal catering into a year round order management and catering operations revenue stream. The deployment targeted the United States and positioned Olo Catering+ as the central application for direct ordering and catering orchestration across Cracker Barrel locations. The implementation used Olo Catering+ capabilities including capacity management to control intake, and order throttling and split order logic to manage high volume peaks. Configuration emphasized order management workflows and catering operations modules, enabling centralized capture of first party guest data and improving operational predictability for catering teams. Integrations focused on point of sale integrations that enable the platform to throttle and split orders back to store POS endpoints, supporting high direct order volume while preserving store level fulfillment and accounting flows. The integrated flow preserved order fidelity and guest data continuity across online ordering and in-store execution in the United States. Governance centered on turning a holiday tradition into an ongoing revenue channel, with rollout and operationalization across catering operations rather than a single promotional window. Outcomes reported from the adoption include 50% year over year catering growth in fiscal 2023 and over $100M in annual catering sales, indicating material scale of the Olo Catering+ deployment at Cracker Barrel. | |
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Freddy's | Retail | 9751 | $1.8B | United States | Olo | Olo Catering+ | Restaurant Management | 2024 | n/a | In 2024, Freddy's implemented Olo Catering+ as a Restaurant Management solution to deploy first party catering across its footprint. The rollout went systemwide in about four weeks and covered 525 stores, establishing a centralized order management and catering operations capability for the brand. The Olo Catering+ deployment delivered modular catering order management, catering operations workflows, loyalty linking, and delivery orchestration. Configuration reused existing Olo Ordering and Pay integrations to accelerate go live, while Dispatch delivery was enabled to preserve catering margin and align fulfillment routing with catering workflows. Operational coverage included store level catering fulfillment, corporate catering sales coordination, loyalty integration for customer account linking, and Dispatch managed delivery. The implementation emphasized rapid operational adoption and internal enablement to absorb the new catering workflow into restaurant operations and sales processes. The deployment produced immediate incremental sales and rapid system adoption, with catering orders showing a 13x higher average order value compared to mealtime orders. Olo Catering+ is embedded as Freddy's Restaurant Management surface for first party catering order capture and execution. | |
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Red Lobster | Retail | 58000 | $2.2B | United States | Olo | Olo Catering+ | Restaurant Management | 2025 | n/a | In 2025 Red Lobster returned to Olo and announced it will launch first party catering using Olo Catering+ across a phased rollout of its U.S. restaurants, as part of an expanded Olo partnership. The implementation centers on Olo Catering+ and aligns with the Restaurant Management category to enable centralized catering sales and operational orchestration at site level. Olo Catering+ is being deployed with explicit capabilities for capacity management and automated POS integration, capabilities the announcement highlights. The deployment will configure Catering+ to manage booking windows and daily capacity, and to surface catering orders through existing restaurant workflows to ensure order orchestration and scheduling are coordinated with kitchen operations. The program emphasizes automated POS integration to connect Catering+ order streams into each restaurant POS and kitchen operations without naming specific POS vendors. Operational coverage is phased across U.S. restaurants, and the implementation will touch restaurant operations, catering sales teams, kitchen staff, and front of house workflows to handle routing and fulfillment of larger catering orders. Governance for the rollout is organized under the expanded Olo partnership and will follow a phased release model to progressively enable first party catering capabilities across sites. The public announcement frames the initiative as opening new revenue opportunities and improving operational efficiency through the combination of Olo Catering+ capacity management and automated POS integration. |
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