Suwanee, 30024, GA,
United States
RedBeam, Inc. Technographics
RedBeam, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RedBeam, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 RedBeam, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RedBeam, Inc. has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, WooCommerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RedBeam, Inc. is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RedBeam, Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RedBeam, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RedBeam, Inc. Tech Stack and Enterprise Applications
RedBeam, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, RedBeam, Inc. implemented Hubspot Live Chat on its public website. The Hubspot Live Chat deployment is cataloged under Chatbots and Conversational AI and serves as the primary web-facing channel for inbound customer interactions.
Deployment consists of the Hubspot Live Chat widget embedded sitewide, configured with automated welcome messages, canned response snippets, and forms to capture contact details at the start of conversations. The implementation records chat transcripts and conversation metadata in the Hubspot platform to maintain a single conversation record for follow up and internal review.
Operational coverage is focused on the company website serving RedBeam's United States customer base, with routing configured to direct chats to a shared team inbox used by sales and customer support staff. Functional impact spans lead capture, real-time customer support triage, and marketing qualification workflows consistent with Chatbots and Conversational AI capabilities.
Governance is implemented through centralized configuration of response templates and chat assignment rules, with basic workflow controls to ensure conversations are escalated to human agents when required. The configuration emphasizes a lightweight, low-complexity setup appropriate for a 20 employee communications firm, enabling rapid iteration on messaging and routing without external implementation partners.
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RedBeam, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, RedBeam, Inc. deployed Google Workspace (Formerly Google G-Suite) as its centralized Collaboration platform. The deployment provided Gmail for domain email, Google Calendar for scheduling, Google Drive with Docs and Sheets for cloud document collaboration, and Meet for real-time meetings. The implementation covered the full employee base of roughly 20 staff members in the United States, consolidating corporate communications and file storage under Google Workspace (Formerly Google G-Suite).
Configuration relied on the Google Workspace admin console for user provisioning, domain and account management, and role based access controls, with browser and mobile access to support distributed use. RedBeam uses Google Workspace capabilities to support core business functions including internal communications, document collaboration, and scheduling, aligning operational governance around account lifecycle and access controls consistent with the Collaboration category.
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RedBeam, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 RedBeam, Inc. implemented WooCommerce on its corporate website. The deployment of WooCommerce provides eCommerce capabilities for the Communications firm, consolidating product catalog, shopping cart, checkout and order management functionality under the WooCommerce platform. The full application name WooCommerce appears in site tooling to enable online sales and customer order workflows.
The implementation follows the WordPress extension model common to WooCommerce deployments, instrumenting product pages, SKU management, coupon handling and checkout flows consistent with eCommerce functional workflows. Operational scope centers on web operations, marketing and customer service teams, who manage catalog updates, order processing and customer inquiries through the website. Governance is organized around site level administration and plugin configuration controls, with routine plugin updates and payment settings managed through the site administration interface.
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RedBeam, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2005 | 2005 |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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RedBeam, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at RedBeam, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Software Support Manager | Manager | IT | ||||
| President | CXO | Finance | ||||
| Software Application Specialist | Manager | IT |
Apps Being Evaluated by RedBeam, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||