Redkite
Level 3, 418a Elizabeth Street,
Surry Hills, 2012, NSW,
Australia
Surry Hills, 2012, NSW,
Australia
61 2-9219-4000
Non Profit
Redkite Technographics
Redkite Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Redkite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Redkite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redkite has purchased the following applications: Certinia Financial Management for ERP Financial in 2016, Crewmojo Performance Management for Performance and Goal Management in 2022, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redkite is running and its propensity to invest more and deepen its relationship with Certinia , Crewmojo , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redkite revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redkite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Redkite Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Certinia | Legacy | Certinia Financial Management | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Redkite implemented Certinia Financial Management. The deployment served as a centralized ERP Financial system to consolidate finance processing across the Australian non profit.
The Certinia Financial Management implementation focused on core ERP Financial capabilities common to midmarket finance organizations, including general ledger consolidation, accounts payable and receivable workflows, approval-to-payment orchestration, and financial reporting and reconciliation. Configuration emphasized a single source of truth for transaction and approval data so teams could manage and track finance-related activity from approval to payment in one place.
Rollout targeted the organization’s finance and accounting functions and restructured routine back-end processes to reduce operational friction. As a result of streamlining those processes, Redkite reported a 9 percent reduction in finance operations overhead while maintaining centralized control over approvals, payments, and financial data.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crewmojo | Legacy | Crewmojo Performance Management | Performance and Goal Management | HCM | n/a | 2022 | 2022 |
Redkite implemented Crewmojo Performance Management in 2022 to standardize performance processes for its 150 employee Australian non profit. Crewmojo Performance Management is positioned in the Performance and Goal Management category and was configured to support HR driven review cycles and continuous one on one coaching across the organization.
Crewmojo worked with Redkite to design a tailored solution that leveraged core platform capabilities, including structured performance reviews, one on one workflows and goal management. The implementation included standardized review templates, configurable review cycles, goal-setting and tracking, and automated reminders to reduce administrative overhead associated with scheduling and documentation. These modules were aligned to typical HR and manager workflows for competency assessment, feedback capture and goal alignment.
Deployment focused on people managers, HR administrators and individual contributors within Redkite, with configuration tuned for the non profit HR context in Australia. Governance changes accompanied the rollout, including consistent review cadences, manager expectations for one on one conversations and centralized templates to improve review quality. Crewmojo and Redkite collaborated on process design and rollout sequencing to minimize disruption to ongoing operations.
Outcomes reported in the case materials include improved structure and quality of performance reviews and one on one conversations and a reduction in administrative overhead. The implementation emphasized operationalizing continuous performance conversations while using Performance and Goal Management practices to create repeatable HR workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Redkite implemented LiveChat on their public website. Redkite is a 150 employee Australian nonprofit and the deployment places LiveChat in the Chatbots and Conversational AI category to support donor services and website visitor engagement.
The LiveChat configuration centers on an embedded website chat widget with canned responses, proactive message triggers, chat routing to role based agent queues, and transcript capture for downstream follow up. Configuration work emphasized agent management, messaging templates, and basic automation typical of Chatbots and Conversational AI implementations, and included structured handoff pathways into email or case tracking workflows.
Operational governance is scoped to a central communications team that administers agent roles, response guidelines, and template libraries across fundraising, donor support, and web engagement functions. The rollout is website focused, preserves chat logging and reporting for internal review, and aligns chat handling workflows with existing support and outreach processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Redkite
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Redkite Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Redkite IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Redkite digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Redkite Technographics
Redkite is a Non Profit organization based in Australia,
with around 150 employees and annual revenues of $13.0 million.
Redkite operates a diverse technology stack with applications such as
Certinia Financial Management, Crewmojo Performance Management and LiveChat,
covering areas like ERP Financial, Performance and Goal Management and Chatbots and Conversational AI.
Redkite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Certinia, Crewmojo and LiveChat, Inc..
Redkite recently adopted applications including
Crewmojo Performance Management in 2022, Optimizely Intelligence Cloud in 2021 and MailChannels in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Redkite’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Redkite’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Redkite technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.