Flower Mound, 75027, TX,
United States
Redrock Microsystems, LLC Technographics
Redrock Microsystems, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Redrock Microsystems, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Redrock Microsystems, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redrock Microsystems, LLC has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Oracle NetSuite SuiteCommerce for eCommerce in 2016, Oracle NetSuite CRM for CRM in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redrock Microsystems, LLC is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Oracle , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redrock Microsystems, LLC revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redrock Microsystems, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Redrock Microsystems, LLC Tech Stack and Enterprise Applications
Redrock Microsystems, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Redrock Microsystems, LLC deployed LiveChat on its public website. The LiveChat implementation is categorized as Chatbots and Conversational AI and provides an embedded web chat widget for real-time visitor engagement and on-site inquiry handling. For a small communications firm with roughly 10 employees, the deployment is concentrated on customer-facing channels rather than broad enterprise-wide automation.
Configuration and operational ownership are centered in web and customer support functions, with LiveChat administration handled through the vendor management console. Functional capabilities in use align with the LiveChat product, including real-time messaging, canned responses, and visitor tracking, supporting web-based support and inquiry routing. The scope is limited to the website and the available evidence does not indicate additional system integrations or a wider platform rollout.
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Redrock Microsystems, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteCommerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Redrock Microsystems, LLC implemented Oracle NetSuite SuiteCommerce as its public website eCommerce platform. The Oracle NetSuite SuiteCommerce implementation is hosted as a cloud storefront and is the primary technology used on the company website to present product information and capture online orders.
The deployment centers on standard eCommerce functional modules including product catalog and merchandising, responsive storefront and content management, shopping cart and checkout, customer account management, and order capture workflows. Configuration aligns those modules with SuiteCommerce’s unified NetSuite data model to support centralized product, pricing, and customer records within the Oracle NetSuite SuiteCommerce environment.
Operational coverage is customer facing sales and marketing activities delivered through the website, with the storefront provisioned to manage catalog updates, promotions, and online order intake. Governance is organized around centralized storefront content and catalog management, enabling a small technical and operations team to maintain merchandising, content updates, and order-processing workflows through the SuiteCommerce console.
The implementation emphasizes a SaaS-hosted architecture typical of eCommerce deployments, consolidating storefront administration and order-to-cash initiation inside the NetSuite ecosystem. Redrock Microsystems, LLC, Oracle NetSuite SuiteCommerce eCommerce establishes a single platform for online product presentation and order capture integrated directly with the company website.
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eCommerce | eCommerce |
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2017 | 2017 |
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Redrock Microsystems, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2005 | 2005 |
In 2005, Redrock Microsystems, LLC deployed Oracle NetSuite CRM. The Oracle NetSuite CRM implementation delivered core CRM capabilities for the company, including contact and account management, opportunity and pipeline management, activity tracking, case management, and standard reporting, aligning with the CRM application category.
The deployment centralized customer records and standardized sales stage definitions and activity workflows to support sales and service functions for the small communications firm. Configuration emphasized lightweight role based access and templated workflows consistent with CRM best practices, with administrative ownership retained within the sales and operations function to maintain data hygiene and process consistency.
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Customer Support | CRM |
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2019 | 2019 |
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Redrock Microsystems, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Redrock Microsystems, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Redrock Microsystems, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Contract Director / Editor / Producer | Director | Finance | ||||
| Partner | Manager | Finance | ||||
| Engineering Contractor - Hardware Development | Manager | Finance |
Apps Being Evaluated by Redrock Microsystems, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||