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Relationship Hero
Location
340 S Lemon Ave #5553,
Walnut, 91789, CA,
United States
Website
https://www.relationshiphero.com/
Phone
1 415-993-7564
Artw industry
Professional Services
Employee
Revenue

Relationship Hero Technographics

Relationship Hero Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Relationship Hero and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Relationship Hero employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Relationship Hero has purchased the following applications: Aircall Analytics for Analytics and BI in 2018, GoDaddy Webmail for Collaboration in 2016, EpiServer CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Relationship Hero is running and its propensity to invest more and deepen its relationship with Aircall , GoDaddy , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Relationship Hero revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Relationship Hero intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Relationship Hero Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aircall Legacy Aircall Analytics Analytics and BI Analytics and BI n/a 2018 2018
In 2018, Relationship Hero implemented Aircall Analytics to instrument voice interactions and support customer service, CRM, and billing workflows. The deployment targeted Relationship Hero U.S. operations and embedded Aircall via the API to route and log inbound and outbound calls inside the company workforce management platform. Aircall Analytics was configured to capture event-level call logs and operational metrics, with dashboards and metric feeds focused on call pickup rates and call durations for billing. As an Analytics and BI implementation, Aircall Analytics provided time-stamped call metadata and aggregated metrics used by service managers and billing administrators. The technical integration relied on the Aircall API to surface telephony events directly into Relationship Hero’s workforce management environment, enabling programmatic call routing, call state logging, and metric export to downstream processes. Recorded call metadata was used to align agent routing decisions with contact handling and to feed duration data into billing workflows. Governance and rollout were scoped to customer service, CRM, and billing teams within the U.S., with operational ownership placed on workforce management and service operations. The vendor case study reports an approximate 34% uplift in calls handled following the Aircall Analytics implementation, and call duration tracking was explicitly used to support billing processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimizely Legacy EpiServer CMS Web Content Management Content Management n/a 2017 2017
Web Content Management Content Management 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2017 2017
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2009 2009
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2022 2022
Marketing Analytics, Sales Analytics, Customer Support CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2017 2017
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2009 2009
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2017 2017
Domain Name System (DNS) IaaS 2018 2018
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Application Security (AppSec) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Relationship Hero
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Relationship Hero Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Relationship Hero Technographics

Relationship Hero is a Professional Services organization based in United States, with around 60 employees and annual revenues of $10.0 million.

Relationship Hero operates a diverse technology stack with applications such as Aircall Analytics, GoDaddy Webmail and EpiServer CMS, covering areas like Analytics and BI, Collaboration and Web Content Management.

Relationship Hero has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aircall, GoDaddy and Optimizely.

Relationship Hero recently adopted applications including hCaptcha in 2024, reCAPTCHA in 2023 and Linkedin Ads in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Relationship Hero’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Relationship Hero’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Relationship Hero technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.