AI Buyer Insights:

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

Relationship Hero
Location
340 S Lemon Ave #5553,
Walnut, 91789, CA,
United States
Website
https://www.relationshiphero.com/
Phone
1 415-993-7564
Artw industry
Professional Services
Employee
Revenue

Relationship Hero Technographics

Relationship Hero Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Relationship Hero and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Relationship Hero employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Relationship Hero has purchased the following applications: Aircall Analytics for Analytics and BI in 2018, GoDaddy Webmail for Collaboration in 2016, EpiServer CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Relationship Hero is running and its propensity to invest more and deepen its relationship with Aircall , GoDaddy , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Relationship Hero revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Relationship Hero intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Relationship Hero Tech Stack and Enterprise Applications

Relationship Hero Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aircall Legacy Aircall Analytics Analytics and BI Analytics and BI n/a 2018 2018
In 2018, Relationship Hero implemented Aircall Analytics to instrument voice interactions and support customer service, CRM, and billing workflows. The deployment targeted Relationship Hero U.S. operations and embedded Aircall via the API to route and log inbound and outbound calls inside the company workforce management platform. Aircall Analytics was configured to capture event-level call logs and operational metrics, with dashboards and metric feeds focused on call pickup rates and call durations for billing. As an Analytics and BI implementation, Aircall Analytics provided time-stamped call metadata and aggregated metrics used by service managers and billing administrators. The technical integration relied on the Aircall API to surface telephony events directly into Relationship Hero’s workforce management environment, enabling programmatic call routing, call state logging, and metric export to downstream processes. Recorded call metadata was used to align agent routing decisions with contact handling and to feed duration data into billing workflows. Governance and rollout were scoped to customer service, CRM, and billing teams within the U.S., with operational ownership placed on workforce management and service operations. The vendor case study reports an approximate 34% uplift in calls handled following the Aircall Analytics implementation, and call duration tracking was explicitly used to support billing processes.
Relationship Hero Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2016 2016
Relationship Hero Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimizely Legacy EpiServer CMS Web Content Management Content Management n/a 2017 2017
Web Content Management Content Management 2011 2011
Relationship Hero CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2017 2017
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2009 2009
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2022 2022
Marketing Analytics, Sales Analytics, Customer Support CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2017 2017
Tag Management CRM 2018 2018
Relationship Hero ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Relationship Hero TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Relationship Hero PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Relationship Hero IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2009 2009
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2017 2017
Domain Name System (DNS) IaaS 2018 2018
Domain Name System (DNS) IaaS 2020 2020
Relationship Hero CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Application Security (AppSec) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Relationship Hero

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Relationship Hero Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Relationship Hero IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Relationship Hero digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Relationship Hero Technographics
Relationship Hero is a Professional Services organization based in United States, with around 60 employees and annual revenues of $10.0 million.
Relationship Hero operates a diverse technology stack with applications such as Aircall Analytics, GoDaddy Webmail and EpiServer CMS, covering areas like Analytics and BI, Collaboration and Web Content Management.
Relationship Hero has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aircall, GoDaddy and Optimizely.
Relationship Hero recently adopted applications including hCaptcha in 2024, reCAPTCHA in 2023 and Linkedin Ads in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Relationship Hero’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Relationship Hero’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Relationship Hero technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.