Wilmington, 19801-1256, DE,
United States
Reliable Copy Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Reliable Copy Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Reliable Copy Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reliable Copy Service has purchased the following applications: LexisNexis Concordance for Case Management in 2018, Microsoft 365 for Collaboration in 2020, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reliable Copy Service is running and its propensity to invest more and deepen its relationship with LexisNexis , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reliable Copy Service revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reliable Copy Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Concordance | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Reliable Copy Service implemented LexisNexis Concordance to standardize document imaging and eDiscovery workflows. The deployment used the LexisNexis Concordance platform as the backbone of Case Management for litigation and claims processing in the United States, reflecting a US-region litigation and eDiscovery deployment model and noting that Concordance was a LexisNexis offering prior to its 2018 sale to CloudNine.
The implementation focused on Concordance class eDiscovery and document imaging tooling, configured to support core capabilities such as document ingestion and imaging, indexing and full text search, reviewer tagging and annotation, and production set assembly. Configuration emphasized in-house processing controls and case-centric organization, aligning foldering, metadata capture, and review workflows with legal matter lifecycle requirements.
Operational coverage targeted litigation and claims business functions with system use concentrated within legal and records teams, supporting evidence management and discovery review for US litigation matters. No external system integrators are specified, and integrations beyond Concordance class tooling are not detailed in source materials, so the narrative centers on internal case handling and reviewer workflows.
Governance changes emphasized standardized review procedures and tighter processing control, preserving in-house oversight of imaging and eDiscovery operations. The deployment is cited as improving in-house processing and control for litigation and claims workflows, positioning LexisNexis Concordance as the primary Case Management and eDiscovery repository for the organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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