List of LexisNexis Concordance Customers
LexisNexis, a RELX Company
230 Park Avenue, Suite 7,
New York, 10169, NY,
United States
New York, 10169, NY,
United States
1 212-309-8100
Professional Services
11900
$2.3B
Since 2010, our global team of researchers has been studying LexisNexis Concordance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LexisNexis Concordance for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LexisNexis Concordance for Case Management include: Teachers Federal Credit Union, a United States based Banking and Financial Services organisation with 850 employees and revenues of $411.0 million, Murphy & King Professional Corporation, a United States based Professional Services organisation with 65 employees and revenues of $7.0 million, Smyser Kaplan & Veselka, a United States based Professional Services organisation with 31 employees and revenues of $5.0 million, Reliable Copy Service, a United States based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using LexisNexis Concordance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Murphy & King Professional Corporation | Professional Services | 65 | $7M | United States | LexisNexis | LexisNexis Concordance | Case Management | 2018 | n/a |
In 2018, Murphy & King Professional Corporation implemented LexisNexis Concordance to support litigation processing and review within a Case Management context. The deployment targeted US litigation workflows and leveraged the Concordance CloudNine eDiscovery toolset as the primary processing and review platform.
LexisNexis Concordance was configured to handle core eDiscovery processing and document review workflows, including ingest and imaging, indexing and full text search, review tagging and coding, and production preparation. The implementation emphasized chain of evidence handling and review queue orchestration consistent with Case Management and legal operations practices.
Operational coverage centered on the firm’s litigation support and attorney review teams, bringing eDiscovery processing in-house rather than outsourcing review. This in-house orientation changed operational ownership of evidence intake, processing throughput, and review lifecycle management across litigation teams for US matters.
Governance and process changes included internalizing processing workflows and establishing centralized review repositories and review protocols for matter intake and responsiveness tagging. The firm reported rapid ROI from bringing eDiscovery processing in-house, and the Concordance product noted here was part of LexisNexis until its 2018 sale to CloudNine.
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Reliable Copy Service | Professional Services | 20 | $2M | United States | LexisNexis | LexisNexis Concordance | Case Management | 2018 | n/a |
In 2018 Reliable Copy Service implemented LexisNexis Concordance to standardize document imaging and eDiscovery workflows. The deployment used the LexisNexis Concordance platform as the backbone of Case Management for litigation and claims processing in the United States, reflecting a US-region litigation and eDiscovery deployment model and noting that Concordance was a LexisNexis offering prior to its 2018 sale to CloudNine.
The implementation focused on Concordance class eDiscovery and document imaging tooling, configured to support core capabilities such as document ingestion and imaging, indexing and full text search, reviewer tagging and annotation, and production set assembly. Configuration emphasized in-house processing controls and case-centric organization, aligning foldering, metadata capture, and review workflows with legal matter lifecycle requirements.
Operational coverage targeted litigation and claims business functions with system use concentrated within legal and records teams, supporting evidence management and discovery review for US litigation matters. No external system integrators are specified, and integrations beyond Concordance class tooling are not detailed in source materials, so the narrative centers on internal case handling and reviewer workflows.
Governance changes emphasized standardized review procedures and tighter processing control, preserving in-house oversight of imaging and eDiscovery operations. The deployment is cited as improving in-house processing and control for litigation and claims workflows, positioning LexisNexis Concordance as the primary Case Management and eDiscovery repository for the organization.
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Smyser Kaplan & Veselka | Professional Services | 31 | $5M | United States | LexisNexis | LexisNexis Concordance | Case Management | 2018 | n/a |
In 2018, Smyser Kaplan & Veselka implemented LexisNexis Concordance for Case Management. The firm used Concordance for legal document search and review in litigation, with a firm paralegal noting "Concordance is my right hand" to indicate faster find and review capabilities for legal teams. The reference appears on CloudNine's Concordance product page and reflects US litigation and eDiscovery use.
LexisNexis Concordance was deployed to support core eDiscovery and review capabilities typical for Case Management software, including indexed full text search, reviewer coding and tagging, review queues, and workflow orchestration. Configuration emphasis was on search-driven review and reviewer productivity, aligning with paralegal workflows for case-level evidence review. The application name LexisNexis Concordance is cited directly in the firm reference.
Operational scope centered on the firm’s litigation teams and paralegal staff, supporting document review and discovery preparation across US matters. Governance and process adjustments prioritized standardized review workflows and search indexing to accelerate find and review activities. Concordance was originally offered by LexisNexis before the 2018 transfer to CloudNine, and the CloudNine product page documents the Smyser Kaplan & Veselka reference.
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Teachers Federal Credit Union | Banking and Financial Services | 850 | $411M | United States | LexisNexis | LexisNexis Concordance | Case Management | 2020 | n/a |
In 2020 Teachers Federal Credit Union implemented LexisNexis Concordance as its Case Management application. The deployment centered on the credit union legal and compliance function based in Hauppauge, NY, with the system positioned to support litigation, eDiscovery, contract review, and routine banking legal matters such as fraud prevention, KYC, account opening, powers of attorney, and probate administration.
LexisNexis Concordance was configured to provide core document-centric case management capabilities including high-volume document ingestion and indexing, full-text search and analytics, document coding and review workflows, tagging and production set preparation, and secure matter-based file organization. Configuration emphasized role-based access for paralegals and counsel, review queue orchestration, and standardized metadata schemas to support consistent matter handling and legal holds.
Operational context for the Concordance deployment included users with experience across legal research and enterprise eDiscovery toolsets, and the hiring profile for paralegals cited familiarity with Westlaw, Lexis, Cheetah, Exterro, Concordance and contract management tools, indicating Concordance operated alongside a broader legal tooling ecosystem within the credit union. Day-to-day use spanned litigation support, evidence review, contract review workflows, and administrative matter tracking for bank operations and enterprise risk teams.
Governance centered on legal department intake processes and review protocols, with paralegal-driven administration of matter setup, document tagging standards, and review queue management to ensure consistent handling across dispute, regulatory and operational legal matters. The implementation narrative reflects an enterprise case management posture embedded into legal, compliance and operational workflows rather than a point tool for a single use case.
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Buyer Intent: Companies Evaluating LexisNexis Concordance
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD LexisNexis Concordance Coverage
LexisNexis Concordance is a Case Management solution from LexisNexis.
Companies worldwide use LexisNexis Concordance, from small firms to large enterprises across 21+ industries.
Organizations such as Teachers Federal Credit Union, Murphy & King Professional Corporation, Smyser Kaplan & Veselka and Reliable Copy Service are recorded users of
LexisNexis Concordance for Case Management.
Companies using LexisNexis Concordance are most concentrated in Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using LexisNexis Concordance are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LexisNexis Concordance across Americas, EMEA, and APAC.
Companies using LexisNexis Concordance range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of LexisNexis Concordance include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified LexisNexis Concordance customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.