AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Renault Retail Group Tech Stack and Enterprise Applications

Renault Retail Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iAdvize Legacy iAdvize Conversational Platform Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015 Renault Retail Group implemented the iAdvize Conversational Platform on their website, deploying a cloud-hosted conversational layer to support web-based customer engagement. The implementation uses iAdvize Conversational Platform as the primary tool within the Chatbots and Conversational AI category to handle real-time web chat, automated conversational flows, and live agent escalation on Renault Retail Group sites in France. This deployment is positioned as a customer-facing engagement channel supporting online customer service and sales inquiry workflows. Configuration emphasizes embedded web chat widgets, rule based routing and bot assisted triage that escalate to human agents, reflecting common functional modules in Chatbots and Conversational AI. The iAdvize Conversational Platform is used to orchestrate conversational handoff, enable agent collaboration during live sessions, and capture interaction telemetry for downstream analytics and contact center alignment. Governance and operational control are exercised at the website channel level, with workflow definitions and conversational policies directing how service and sales teams interact with incoming web traffic.
Renault Retail Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freespee Legacy Freespee Call Tracking and Recording CRM n/a 2019 2019
In 2019, Renault Retail Group deployed Freespee on its website. Freespee was implemented as a Call Tracking and Recording solution to capture web driven phone leads, enable dynamic number insertion, record calls, and surface call analytics and click to call events in a centralized dashboard. The deployment used a browser embedded Freespee script on site pages to instrument visitor phone interactions and route calls to retail contact points, with server side call recording and session correlation consistent with Call Tracking and Recording capabilities. Operational scope focused on online lead capture workflows supporting sales and customer service channels, and configuration included caller attribution, number pools tied to pages or campaigns, and analytics for marketing attribution. Governance emphasized web tagging standards and contact center call handling workflows to ensure recorded sessions and attribution data were available to frontline teams and digital marketing analysts.
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2019 2019
Renault Retail Group TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust Cookie Consent Governance, Risk and Compliance TRM n/a 2022 2022
In 2022, Renault Retail Group implemented OneTrust Cookie Consent on its public website. The OneTrust Cookie Consent deployment provides banner management, a granular preference center, cookie categorization, and persistent consent recording to support privacy governance under the Governance, Risk and Compliance category. Deployment uses a OneTrust Cookie Consent JavaScript tag embedded in Renault Retail Group web properties to render configurable consent banners and enforce cookie categories at page load, while consent events are recorded in OneTrust's consent repository. Functional modules configured include cookie banner templates, preference center user interfaces, cookie scanning and categorization workflows, and consent event logging, aligning digital privacy controls for marketing, legal, and IT teams. Governance is organized around centralized consent records and audit ready logging to support privacy workflow orchestration and compliance evidence for web facing channels.
Governance, Risk and Compliance TRM 2022 2022
Renault Retail Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Renault Retail Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Renault Retail Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Renault Retail Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Renault Retail Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Renault Retail Group Technographics
Renault Retail Group is a Automotive organization based in France, with around 160000 employees and annual revenues of $48.63 billion.
Renault Retail Group operates a diverse technology stack with applications such as iAdvize Conversational Platform, Freespee and OneTrust Cookie Consent, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Governance, Risk and Compliance.
Renault Retail Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iAdvize, Freespee and OneTrust.
Renault Retail Group recently adopted applications including OneTrust Cookie Consent in 2022, OneTrust CookiePro in 2022 and Amazon Elastic Load Balancing (ELB) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Renault Retail Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Renault Retail Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Renault Retail Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.