Republic Services
18500 N Allied Way,
Phoenix, 85054, AZ,
United States
Phoenix, 85054, AZ,
United States
383 38 230-102
Utilities
Republic Services Technographics
Republic Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Republic Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42000 Republic Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Republic Services has purchased the following applications: Infor Lawson for ERP Financial in 2013, Sterling Background Check for BackGround Screening in 2018, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Republic Services is running and its propensity to invest more and deepen its relationship with Infor , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Republic Services revenues, which have grown to $16.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Republic Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Republic Services Tech Stack and Enterprise Applications
Republic Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Republic Services implemented Infor Lawson as its ERP Financial platform. Infor Lawson is used to reconcile Dossier financial data to the Lawson general ledger, providing a centralized general ledger and journal posting foundation for the company.
The implementation emphasizes financial modules common to ERP Financial systems, including general ledger and reconciliation workflows that support corporate finance and accounting functions. Integration work centers on automated data feeds and mapping between Dossier transaction exports and the Infor Lawson chart of accounts, with ledger reconciliation, audit trail generation, GL account mapping, journal approval routing, and reconciliation exception handling embedded in Lawson workflows to standardize month end close and posting processes.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2012 | 2012 |
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Republic Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 Republic Services implemented Sterling Background Check to standardize pre-employment screening and candidate intake workflows for HR recruiting and onboarding. The deployment is classified in the BackGround Screening category and was applied to HR administrative operations supporting new hire processing.
The Sterling Background Check implementation emphasized document pre-screening and integrated use of Sterling E-Verify for eligibility verification, combined with candidate scheduling and case tracking for background orders. Configuration reflected BackGround Screening functional capabilities, including identity verification workflow orchestration, evidence capture for new hire files, and role-based access for HR administrators managing screening cases.
Operational coverage included HR recruiting, new hire orientation, benefits administration touchpoints, and on-site HR administration activities in Marshall, TX. Governance and process changes centered on structured interview scheduling, pre-employment document handling, quarterly multilingual orientation support in Spanish, and standardized filing workflows for screened candidates, with HR administrators executing screening and documentation tasks through Sterling Background Check.
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Employee Experience | HCM |
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2011 | 2011 |
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Employee Experience | HCM |
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2019 | 2019 |
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HR Compliance | HCM |
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2018 | 2018 |
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2010 | 2010 |
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Republic Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Republic Services implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management to coordinate compactor initiatives across five markets. The deployment centered on Field Service Lightning FSL to provide a unified operational layer for scheduling and technician assignment across identified service territories.
Republic Services configured Salesforce Field Service (ex ClickSoftware) with category-aligned capabilities including work order management, automated scheduling and dispatch, mobile technician enablement, and asset tracking for compactors. Configuration work emphasized service appointments, technician skill matching, and mobile-first forms to standardize field data capture and job completion workflows.
Operational ownership covered field operations and maintenance teams across the five markets, with rollout activities focused on phased adoption and user enablement. The program included preparing training documents to assist users with FSL, establishing standardized workflows and training artifacts to support governance, and sequencing market rollouts to align operational readiness with field schedules.
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Field Service Management | ERP Services and Operations |
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2024 | 2025 |
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Republic Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Republic Services Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Republic Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Republic Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Republic Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2024 | 2025 |
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Republic Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Republic Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Republic Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Republic Services SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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Republic Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Republic Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Republic Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Republic Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager BI Reporting | Manager | IT | |
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Director Enterprise Data | Director | Finance | |
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Vice-President, Enterprise Data | VP | IT | |
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Director of Operations | Director | Finance | |
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Senior Vice President Sales | VP | Sales | |
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Vice President, Municipal Sales | VP | Sales | |
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Director Of Operations | Director | Finance | |
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Senior Vice President, Operations Support | VP | Operations | |
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Director of Operations Support - Emerging Business | Director | Finance | |
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Senior Vice President - Field Sales | VP | Sales | |
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SVP, Total Rewards and HR Systems | VP | IT | |
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Vice President Human Resources | VP | HR | |
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HR Director | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Director, HCM Systems and Payroll | Director | IT | |
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EVP, Chief Financial Officer | CXO | Finance | |
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Senior Vice President Human Resources | VP | HR | |
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Chief Operating Officer | CXO | Finance | |
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Manager - Workforce Management | Manager | HR | |
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Director Of Operations | Director | Finance | |
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Director - CRM Effectiveness | Director | IT | |
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Sr Field IT Engineer - Southeast Area | Manager | IT | |
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EVP, Chief Financial Officer | CXO | Finance | |
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Head of ERP Modernization | Director | IT | |
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Procurement, Vice President & Chief Procurement Officer | CXO | Procurement | |
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Vice President Information Technology | VP | IT | |
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Vice President Human Resources, Field Operations | VP | HR | |
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Vice President HR Operations | VP | HR | |
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Human Resources Director | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Sales Operations Specialist | Manager | Sales | |
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Sales Operations Manager / Sales Effectiveness | Manager | Sales | |
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Sales Compensation Analyst | Manager | HR | |
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Apps Being Evaluated by Republic Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Republic Services IT executives and key decision makers. This section highlights Republic Services's latest recorded technology evaluations, including Samsara Platform for Real-Time Transportation Visibility on 2026-03-18, Oracle OPERA Cloud PMS for Hotel Property Management on 2026-03-02, and Gallup Q12 for Employee Engagement on 2025-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Republic Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-18 | Republic Services | Evaluated | Samsara | Samsara Platform | Real-Time Transportation Visibility | SCM |
| 2026-03-02 | Republic Services | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |
| 2025-02-18 | Republic Services | Evaluated | Gallup | Gallup Q12 | Employee Engagement | HCM |
| 2024-06-21 | Republic Services | Evaluated |
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Dealership Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Republic Services Technographics
Republic Services is a Utilities organization based in United States,
with around 42000 employees and annual revenues of $16.03 billion.
Republic Services operates a diverse technology stack with applications such as
Infor Lawson, Sterling Background Check and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, BackGround Screening and Field Service Management.
Republic Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Sterling Talent Solutions and Salesforce.
Republic Services recently adopted applications including
Oracle Field Service Cloud (ex TOA ETAdirect) in 2024, Oracle Cloud SCM in 2024 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Republic Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Republic Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Republic Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.