Phoenix, 85054, AZ,
United States
Republic Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Republic Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42000 Republic Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Republic Services has purchased the following applications: Infor Lawson for ERP Financial in 2013, Sterling Background Check for BackGround Screening in 2018, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Republic Services is running and its propensity to invest more and deepen its relationship with Infor , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Republic Services revenues, which have grown to $16.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Republic Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Republic Services implemented Infor Lawson as its ERP Financial platform. Infor Lawson is used to reconcile Dossier financial data to the Lawson general ledger, providing a centralized general ledger and journal posting foundation for the company.
The implementation emphasizes financial modules common to ERP Financial systems, including general ledger and reconciliation workflows that support corporate finance and accounting functions. Integration work centers on automated data feeds and mapping between Dossier transaction exports and the Infor Lawson chart of accounts, with ledger reconciliation, audit trail generation, GL account mapping, journal approval routing, and reconciliation exception handling embedded in Lawson workflows to standardize month end close and posting processes.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 Republic Services implemented Sterling Background Check to standardize pre-employment screening and candidate intake workflows for HR recruiting and onboarding. The deployment is classified in the BackGround Screening category and was applied to HR administrative operations supporting new hire processing.
The Sterling Background Check implementation emphasized document pre-screening and integrated use of Sterling E-Verify for eligibility verification, combined with candidate scheduling and case tracking for background orders. Configuration reflected BackGround Screening functional capabilities, including identity verification workflow orchestration, evidence capture for new hire files, and role-based access for HR administrators managing screening cases.
Operational coverage included HR recruiting, new hire orientation, benefits administration touchpoints, and on-site HR administration activities in Marshall, TX. Governance and process changes centered on structured interview scheduling, pre-employment document handling, quarterly multilingual orientation support in Spanish, and standardized filing workflows for screened candidates, with HR administrators executing screening and documentation tasks through Sterling Background Check.
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Employee Experience | HCM |
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2011 | 2011 |
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Employee Experience | HCM |
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2019 | 2019 |
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HR Compliance | HCM |
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2018 | 2018 |
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Republic Services implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management to coordinate compactor initiatives across five markets. The deployment centered on Field Service Lightning FSL to provide a unified operational layer for scheduling and technician assignment across identified service territories.
Republic Services configured Salesforce Field Service (ex ClickSoftware) with category-aligned capabilities including work order management, automated scheduling and dispatch, mobile technician enablement, and asset tracking for compactors. Configuration work emphasized service appointments, technician skill matching, and mobile-first forms to standardize field data capture and job completion workflows.
Operational ownership covered field operations and maintenance teams across the five markets, with rollout activities focused on phased adoption and user enablement. The program included preparing training documents to assist users with FSL, establishing standardized workflows and training artifacts to support governance, and sequencing market rollouts to align operational readiness with field schedules.
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Field Service Management | ERP Services and Operations |
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2024 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2024 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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