Downers Grove, 60515, IL,
United States
Rescar Industries Technographics
Rescar Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rescar Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Rescar Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rescar Industries has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Weebly eCommerce for eCommerce in 2017, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rescar Industries is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Weebly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rescar Industries revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rescar Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rescar Industries Tech Stack and Enterprise Applications
Rescar Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Rescar Industries deployed Cisco Webex Meetings. Cisco Webex Meetings, in the Audio Video and Web Conferencing category, is surfaced on Rescar's public website to enable virtual client sessions and internal collaboration for its professional services delivery.
The implementation uses core hosted meeting capabilities typical of the category, including browser-based joining, video conferencing, screen sharing, participant controls, and cloud recording, aligning Cisco Webex Meetings with standard Audio Video and Web Conferencing workflows. The application is embedded on the corporate site as a meeting layer that links external clients and internal staff for synchronous engagements.
Operational coverage focuses on client-facing consulting teams and corporate communications within Rescar Industries, governed through centralized administration and meeting policy controls in the Cisco Webex Meetings console. Governance centers on access controls, meeting configuration, and alignment of conferencing workflows with professional services scheduling and client engagement processes.
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Collaboration | Collaboration |
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2018 | 2018 |
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Rescar Industries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Weebly | Legacy | Weebly eCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Rescar Industries deployed Weebly eCommerce on its public website to provide an integrated online selling capability. The implementation uses Weebly eCommerce as the site's eCommerce platform, consolidating storefront presentation and transactional flows within the vendor's hosted environment.
The deployment centers on storefront and merchandising functionality, including product catalog management, product pages, shopping cart, checkout and order capture. Administrative controls in Weebly eCommerce are used to manage product listings, pricing, shipping configuration and basic promotional settings, aligning with standard eCommerce operational modules.
Architecturally the solution is embedded in Rescar Industries' corporate website, with the Weebly eCommerce administrative console used for content and transaction administration. Operational ownership appears concentrated in commercial teams, with marketing and eCommerce operations responsible for catalog updates and customer-facing content while order handling and fulfillment workflows are executed through the platform's order management features.
Governance for the site emphasizes centralized content and product update processes, with changes routed through the Weebly administrative workflow rather than a separate on premises system. Customer service and sales functions access order and transaction records from the Weebly eCommerce environment to support inquiries and fulfillment activities.
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Rescar Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Rescar Industries implemented Zendesk Service to provide Customer Support on its public website. The deployment embedded Zendesk Service into the site to capture inbound inquiries and channel them into a centralized support queue.
Configuration emphasized web based ticketing, a site embedded support channel and knowledge base driven self service, consistent with Customer Support platform capabilities. The implementation included ticket lifecycle orchestration, agent queues and basic automation such as macros and canned responses to standardize handling.
Operational coverage focused on Rescar Industries' customer service organization in the United States, routing website requests to internal support teams and consolidating interactions for email and web sourced tickets. Integrations were limited to the company website embedding, with data captured from web forms and widget interactions routed into Zendesk Service.
Governance concentrated on centralizing ticket routing and standardizing response workflows to ensure consistent handling across customer facing functions such as field service coordination and account support. Zendesk Service served as the primary Customer Support application to instrument issue intake, routing and knowledge base driven resolutions for web sourced customers.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rescar Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Rescar Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rescar Industries
Apps Being Evaluated by Rescar Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||