Austin, 78745, TX,
United States
Reservation Genie Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Reservation Genie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Reservation Genie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reservation Genie has purchased the following applications: Reservation Genie for Reservation and Booking Management in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Yesware Sales Engagement Platform for Sales Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reservation Genie is running and its propensity to invest more and deepen its relationship with Reservation Genie , Google , Yesware or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reservation Genie revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reservation Genie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reservation Genie | Legacy | Reservation Genie | Reservation and Booking Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Reservation Genie deployed Reservation Genie as its Reservation and Booking Management application on the company public website. The implementation serves a 45 employee professional services firm based in the United States and is focused on enabling customer facing bookings and appointment workflows through the corporate site.
The Reservation Genie implementation centers on a web embedded booking engine, calendar management, real time availability and scheduling controls, customer self service booking pages, and an administrative dashboard for operators. Configuration includes booking rules, slot allocation logic, automated confirmation messaging, and waitlist handling, aligned to front office scheduling and client intake processes.
The architecture is delivered as a web integrated application embedded on the company website, routing reservation traffic to the Reservation Genie service and capturing contact and reservation records for internal operational use. Operational coverage spans customer service and operations teams, with the application providing the primary interface for external customers to request and manage appointments.
Governance and operational controls include role based administrative access, configurable scheduling and cancellation policies, and centralized booking rule configuration to standardize intake across service lines. The deployment emphasizes managed configuration on the site level, with the Reservation Genie application operating as the canonical Reservation and Booking Management system for customer facing scheduling.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yesware | Legacy | Yesware Sales Engagement Platform | Sales Engagement | CRM | n/a | 2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2011 | 2011 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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