Scottsdale, 85254, AZ,
United States
Resideo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Resideo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Resideo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resideo has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Docebo LMS for Learning and Development in 2022, SAP Concur Travel for Travel Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resideo is running and its propensity to invest more and deepen its relationship with SAP , Docebo , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resideo revenues, which have grown to $6.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resideo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Resideo implemented SAP ERP ECC 6.0. The SAP ERP ECC 6.0 deployment serves Resideo's ERP Financial requirements across the Products & Solutions and ADI lines of business, positioning the application as the primary ERP Financial backbone supporting Order to Cash and Procure to Pay workflows.
The implementation supports roughly 30 critical applications and add-ons within a complex SAP landscape, and the environment includes ECC, EWM, SRM SUS, APO, GRC, Portal, ME MII, and BW on HANA. Technical delivery emphasized RICEF ownership and hands on development across Order Management, Logistics, Finance, Production planning, Manufacturing execution, Inventory management and Procurement, using BAPI, BADI, user exits, Smart Forms and AdobeForms, ALE EDI, LSMW BDC and Autosys for batch processing and interfaces.
Integration architecture incorporated PI, web services and OData service patterns to connect custom developments with downstream systems, and the ERP team partnered with SAP project teams, SAP run teams and business users to deliver system queries, reports, data load tools, forms, integration points, testing artifacts, documentation and end user training. Operational coverage explicitly included support for P&S and ADI lines of business across global regions, reflecting ADI Global Distribution's footprint of more than 200 stocking locations spanning 17 countries and exports into over 100 countries.
Governance centered on enforcing best practice development standards, managing SAP transports and change management, and providing technical ownership for custom development and integration work. The role structure included a Lead ERP Technical Analyst running an SAP DevOps function, and the program managed offshore SI partners and technical SMEs while maintaining a travel footprint of up to 25 percent for major rollout activities.
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Resideo implemented Docebo LMS to support Learning and Development. The Docebo LMS instance is embedded on Resideo's public website to deliver training and course content to internal employees and external audiences.
The deployment leverages standard learning management modules including a course catalog, learner portal, content authoring and delivery, automated enrollment workflows, and administrative reporting. Configuration emphasis is on role-based access controls, learner segmentation, and compliance-oriented course assignment to align with corporate training workflows.
Resideo’s use of Docebo LMS sits within HR and Talent Development operations and extends to customer-facing training functions. The website-based deployment implies a web-accessible architecture centered on the Docebo LMS interface, enabling self-service registration and content consumption through the corporate site.
Governance centers on centralized content ownership, administrator provisioning, and defined review cycles for course lifecycle management, with rollout practices designed to integrate platform workflows into existing HR processes and provide a single point of learning access via resideo.com.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Resideo implemented SAP Concur Travel as the core platform for its Travel Management program. The deployment used SAP Concur Travel alongside Concur Expense to standardize booking, expense capture and policy enforcement across the company.
The implementation included standard Travel Management capabilities such as online booking workflows, expense report automation, corporate card reconciliation and policy-based approvals and exceptions. Configuration emphasis was placed on expense policy rules, automated receipt capture and approval routing to align travel booking with finance controls and T&E policy.
Integrations were explicitly established with Bank of America Merrill Lynch corporate credit card feeds and FCM Travel Solutions for external travel inventory and supplier coordination. Operational coverage extended across approximately 30 countries, supporting operations for roughly 13,000 employees and managing annual travel and expense spend up to 40 Million Dollars.
Governance was centralized under a Global Process Owner for T&E Policy, with the Global T&E Manager responsible for Concur Expense and Bank of America system administration and for operating the global T&E program from September 2018 to March 2020. The rollout emphasized centralized policy ownership, system administration consolidation and aligned finance and travel operations to a single SAP Concur Travel environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2016 |
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