Resona Bank
Bingo-cho 2-2-1 Chuo-ku,
Osaka, 540-8610,
Japan
Osaka, 540-8610,
Japan
81-6-6271-1221
Banking and Financial Services
Resona Bank Technographics
Resona Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resona Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Resona Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resona Bank has purchased the following applications: LIQUID eKYC for Computer Vision in 2023, Adjust for Marketing Analytics in 2021, Charles River IMS - Portfolio Management for Portfolio and Investment Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resona Bank is running and its propensity to invest more and deepen its relationship with Liquid , Adjust , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resona Bank revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resona Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resona Bank Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid | Legacy | LIQUID eKYC | Computer Vision | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Resona Bank implemented LIQUID eKYC for corporate account opening identity checks. LIQUID eKYC is a Computer Vision application deployed to support online identity verification for 法人口座開設, with an explicit focus on reducing unclear image rates and improving customer experience.
The implementation centered on Liquid's image processing and biometric matching technology, configured to perform automated document image quality assessment, facial comparison between ID and live capture, and rule-based acceptance checks consistent with eKYC workflows. Configuration included image clarity thresholds and automated routing to manual review when quality or biometric confidence fell below operational thresholds.
Operational scope covered digital corporate account onboarding and verification workflows in Japan, aligning with the bank's onboarding and compliance teams responsible for KYC checks. The deployment was embedded in the bank's online corporate account opening flow to perform frontline automated validation prior to any manual screening.
Governance and process changes established automated initial screening and defined escalation paths for exceptions, reducing manual screening burden and streamlining the verification workflow as described in the bank announcement. The LIQUID eKYC implementation targeted improved UX for corporate customers and lower rates of unclear images through automated image handling and biometric matching.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adjust | Legacy | Adjust | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021 Resona Bank implemented Adjust on its corporate website as a Marketing Analytics capability. Resona Bank used Adjust to instrument its web pages for campaign measurement and attribution, positioning the application to support marketing and digital analytics functions across the organization.
Adjust was configured to capture event level data and attribution signals consistent with Marketing Analytics workflows, including event tracking and campaign performance reporting. Operational ownership is aligned to the bank's marketing and analytics teams, with implementation focused on tag based web instrumentation and downstream reporting processes to inform digital acquisition and campaign management.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Charles River Development | Legacy | Charles River IMS - Portfolio Management | Portfolio and Investment Management | Investment Management | n/a | 2017 | 2017 |
In 2017 Resona Bank implemented Charles River IMS - Portfolio Management as a SaaS enterprise platform to consolidate front and middle office functions within its Portfolio and Investment Management environment. The deployment was positioned as a single multi-asset platform supporting equity, fixed income, foreign exchange and derivatives, and it was reported as one of Charles River’s major Japanese SaaS implementations in 2017.
Charles River IMS - Portfolio Management was configured to provide portfolio managers with multi-dimensional portfolio views and integrated performance measurement, attribution, risk analytics and scenario analysis. The implementation also included multi-asset order and execution management OEMS, trade compliance monitoring, automated transaction cost analysis TCA, and post-trade matching and settlement instruction, aligning instrument coverage and lifecycle workflows across front and middle office functions.
Architecturally the solution delivered an Investment Book of Record IBOR to centralize position and reconciliation functions, with seamless API-based integration to Resona’s accounting system. Charles River provided data and FIX connectivity and managed technical support, SaaS operations and project management from its Tokyo office, indicating a vendor-hosted operational model with local support and managed connectivity.
Operational scope extended to more than 100 users including portfolio managers, traders, compliance and operations staff using the platform throughout the investment lifecycle. The rollout emphasized consolidation of end user computing tools and standardization of workflows to simplify operating processes across affected business functions, notably portfolio management, trading, compliance and settlements.
Resona Bank cited cost reduction through consolidation of end user tools and standardized workflows as an expected benefit of the Charles River IMS deployment. Localized vendor support and managed SaaS operations were central governance elements, enabling ongoing platform updates and operational management from Charles River’s Tokyo team.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Resona Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Resona Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resona Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resona Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resona Bank Technographics
Resona Bank is a Banking and Financial Services organization based in Japan,
with around 550 employees and annual revenues of $120.0 million.
Resona Bank operates a diverse technology stack with applications such as
LIQUID eKYC, Adjust and Charles River IMS - Portfolio Management,
covering areas like Computer Vision, Marketing Analytics and Portfolio and Investment Management.
Resona Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Liquid, Adjust and Charles River Development.
Resona Bank recently adopted applications including
LIQUID eKYC in 2023, Adjust in 2021 and Bubble Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resona Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resona Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resona Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.