Nags Head, 27959, NC,
United States
Resort Realty Books Technographics
Resort Realty Books Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resort Realty Books and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Resort Realty Books employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resort Realty Books has purchased the following applications: Streamline Vacation Rental for Lease Management in 2018, Provide Support for Chatbots and Conversational AI in 2013, DocuSign eSignature for Digital Signing in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resort Realty Books is running and its propensity to invest more and deepen its relationship with Streamline Vacation Rental Software , Provide Support , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resort Realty Books revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resort Realty Books intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resort Realty Books Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Streamline Vacation Rental Software | Legacy | Streamline Vacation Rental | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Resort Realty Books deployed Streamline Vacation Rental to manage Lease Management functions on their public website. The implementation focuses on enabling direct online booking and reservation workflows through the Resort Realty Books site using Streamline Vacation Rental.
Configuration emphasized core Lease Management capabilities, including centralized property listing management, availability and rate calendars, reservation processing, guest and lease record management, and automated booking confirmations. Streamline Vacation Rental was set up to publish inventory and availability in real time, capture reservation and guest contact data, and generate booking documentation to support property operations.
Operational coverage centers on property management and reservations teams, consolidating listing content and booking flows within the customer-facing website. Governance and process changes included defining booking approval workflows, content ownership for web listings, and operational procedures for managing check-ins, payments and lease documentation through the Streamline Vacation Rental application.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 Resort Realty Books deployed Provide Support on its public website. Provide Support is used as a Chatbots and Conversational AI application to provide web-based visitor engagement, real-time inquiry handling, and lead capture for the company.
The implementation centers on a browser-embedded Provide Support chat widget combined with server-side configuration for session handling and agent routing. Functional capabilities consistent with the Chatbots and Conversational AI category were configured, including live chat routing to an agent console, canned responses and scripted workflows, chat transcripts and logging, proactive chat invitations, and offline messaging to capture contact details.
Operational scope is website-focused and supports customer service and sales workflows for property inquiries across Resort Realty Books digital touchpoints. Governance included agent access configuration, chat routing rules, and scripted response libraries to align conversational flows with real estate inquiry handling and lead capture processes, with no other system integrations specified in the available source.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2012 | 2012 |
In 2012 Resort Realty Books contracted DocuSign eSignature to provide electronic signature and contract execution services, initiating a formal move to a Digital Signing platform. The decision followed an evaluation led by Harrington who researched implementations in other industries, performed a cost versus return analysis, and selected DocuSign eSignature in part because of DocuSign's extensive client roster which increased confidence in the vendor's maturity.
The deployment centered on embedding DocuSign eSignature into the companys contract execution workflows, standardizing signature collection, envelope management, template configuration, authentication controls, and audit trail capture consistent with Digital Signing capabilities. Implementation scope focused on core business functions that manage documents and agreements, including sales, property management, and contract administration, with governance established to control reusable templates and signing workflows. Resort Realty Books contracted DocuSign to operationalize electronic signing across its document lifecycle, positioning signature and contract execution as a centralized, auditable process.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Resort Realty Books
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Resort Realty Books Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||