Resorthoppa (UK) Limited
6th Floor, One Crown Square, Church Street East,
Surrey, KT14 6NG,
United Kingdom
Surrey, KT14 6NG,
United Kingdom
44 14 8380 2408
Leisure and Hospitality
Resorthoppa (UK) Limited Technographics
Resorthoppa (UK) Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resorthoppa (UK) Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Resorthoppa (UK) Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resorthoppa (UK) Limited has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resorthoppa (UK) Limited is running and its propensity to invest more and deepen its relationship with Infor , Freshworks , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resorthoppa (UK) Limited revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resorthoppa (UK) Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resorthoppa (UK) Limited Tech Stack and Enterprise Applications
Resorthoppa (UK) Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Resorthoppa (UK) Limited implemented Infor SunSystems as its ERP Financial system to centralize finance and treasury operations across the group. The Infor SunSystems deployment served as the primary finance application for statement reconciliation, multi-currency payments, cash-flow reporting and staff expense processing.
Infor SunSystems was configured to support category-aligned financial modules such as general ledger, accounts payable and cash management to handle multi-currency payments via Barclays and RBS. The implementation included reconciliations between the travel booking system TGRS and Sun accounts, automated payment runs for supplier and staff expenses, and structured statement reconciliation workflows.
Operational coverage extended across the finance function with daily treasury meetings and direct reporting into the M.D and C.F.O, and the implementation covered both onshore finance staff and an offsite five member South African team supervised from the UK. Daily Skype meetings with the South African team, weekly KPI reporting and routine cash-flow updates were embedded into operational cadence to maintain day to day liquidity controls.
Governance and change management activity focused on team transformation through training, one to one coaching, recruitment and embedding new operational routines around treasury and reconciliation. Infor SunSystems became the authoritative ERP Financial record for reconciled accounts and payment orchestration while formalizing daily treasury oversight and weekly performance reporting.
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Resorthoppa (UK) Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Resorthoppa (UK) Limited deployed Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution on its website. The deployment placed Freshdesk Messaging on hoppa.com to handle real-time visitor engagement for booking enquiries, pre-trip support, and guest communications.
Configuration centered on the web chat widget and conversational workflows, using automated messaging, quick replies, and canned response libraries to capture common queries before agent handoff. Freshdesk Messaging (Formerly Freshchat) was configured to maintain conversation history and to route chats into an agent inbox model, aligning with common Chatbots and Conversational AI functional patterns for first-touch automation and live agent escalation.
Operational scope targeted Resorthoppa's customer service and reservations teams across the United Kingdom, embedding the chat interface into primary customer touchpoints on the site. Governance emphasized standardized response templates and routing rules to create predictable handoffs and consistent handling, with administrative controls to tune bot flows and agent assignments.
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Resorthoppa (UK) Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Resorthoppa (UK) Limited deployed Hubspot CRM. The Hubspot CRM implementation was centered on instrumenting the public website to capture leads and centralize contact records, creating a single source of truth for customer interactions. The deployment targeted sales and marketing workflows, aligning online inquiries with reservation and guest service processes.
Configuration focused on core CRM capabilities such as contact and company profiles, deal pipeline management, web form lead capture, and website activity tracking to enrich records and support segmentation. Operational coverage included customer facing teams responsible for bookings and guest communications across the UK, with data governance implemented through lead routing and basic data hygiene rules. The implementation emphasizes CRM driven orchestration between web intake and downstream sales and service processes.
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Resorthoppa (UK) Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Resorthoppa (UK) Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Resorthoppa (UK) Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Resorthoppa (UK) Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Resorthoppa (UK) Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resorthoppa (UK) Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resorthoppa (UK) Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resorthoppa (UK) Limited Technographics
Resorthoppa (UK) Limited is a Leisure and Hospitality organization based in United Kingdom,
with around 70 employees and annual revenues of $14.0 million.
Resorthoppa (UK) Limited operates a diverse technology stack with applications such as
Infor SunSystems, Freshdesk Messaging (Formerly Freshchat) and Hubspot CRM,
covering areas like ERP Financial, Chatbots and Conversational AI and CRM.
Resorthoppa (UK) Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Freshworks and HubSpot.
Resorthoppa (UK) Limited recently adopted applications including
PostHog in 2023, Roxr Clicky Web Analytics in 2021 and Awin Affiliate Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resorthoppa (UK) Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resorthoppa (UK) Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resorthoppa (UK) Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.