Resource Furniture
969 Third Ave, 4th Floor,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 212-753-2039
Manufacturing
Resource Furniture Technographics
Resource Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resource Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Resource Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resource Furniture has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Velaro Live Chat for Chatbots and Conversational AI in 2021, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resource Furniture is running and its propensity to invest more and deepen its relationship with Oracle , Velaro , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resource Furniture revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resource Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resource Furniture Tech Stack and Enterprise Applications
Resource Furniture ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Resource Furniture implemented Oracle NetSuite ERP as its ERP Financial system. The assignment entailed responsibility for the administration, configuration and management of Oracle NetSuite ERP across the company's finance and operations functions.
Configuration work focused on core financial capabilities typical of ERP Financial deployments, including general ledger structure, accounts payable workflows, accounts receivable processing, fixed asset accounting and financial reporting configuration. Implementation included creation of role based access controls, configurable approval workflows and saved searches to support month end close and financial audit trails. The engagement also involved scripting and workflow automation using NetSuite native tooling to standardize journal entries and recurring transactions.
Operational scope covered the finance and accounting teams within Resource Furniture, with administration tasks that included user provisioning, configuration management, release maintenance and support processes. Governance activities established included transaction approval matrices, segregation of duties controls and documented configuration change management. Support and training processes were maintained to manage user adoption and ongoing system updates.
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Resource Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
Resource Furniture implemented Velaro Live Chat in 2021 as a customer-facing conversational interface on its website. The deployment embeds Velaro Live Chat into the ecommerce site, positioning the application within the Chatbots and Conversational AI category to support customer service and online sales interactions. This implementation links the company application category business function relationship explicitly, Resource Furniture Velaro Live Chat Chatbots and Conversational AI customer service and sales. The rollout reflects an organization-sized deployment appropriate for a 75 employee manufacturer, focused on web channel engagement rather than enterprise-wide platform consolidation.
Configuration centered on the live chat widget and agent-facing console, using common Chatbots and Conversational AI capabilities such as real-time visitor monitoring, scripted responses, chat routing to agents, and transcript capture. Administrative configuration and role based access controls were applied to govern agent access and messaging templates, and operational ownership was assigned to customer service and sales teams to manage scripts and response SLAs. Training and ongoing management likely emphasized agent workflow integration and web channel orchestration to maintain consistent customer interactions through Velaro Live Chat.
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Resource Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Resource Furniture implemented WooCommerce on its public website. The deployment uses WooCommerce, supplied by Automattic, to deliver eCommerce capability and a customer-facing online storefront for the manufacturing retailer.
The WooCommerce implementation is configured to support product catalog management, shopping cart and checkout workflows, customer accounts, order management, tax and shipping configuration, and promotional pricing capabilities. The deployment runs on the company website architecture and supports SKU level product pages and commerce-driven content, reflecting typical eCommerce functional workflows.
Operational coverage centers on the digital storefront and the sales and merchandising functions responsible for product listings and pricing. Governance and site controls are exercised through internal web operations and commerce configuration processes, with eCommerce workflows aligned to order fulfillment and customer service operations.
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Product Review Management | eCommerce |
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2020 | 2020 |
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Resource Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Resource Furniture PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Resource Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Resource Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-Founder | CXO | Finance | |
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Owner | CXO | Finance | |
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Design Director | Director | Finance | |
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Director of Marketing | Director | Marketing | |
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Production Manager | Manager | Finance | |
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Trade Account Manager and Design Consultant | Manager | Sales | |
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Accounting Manager | Manager | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Resource Furniture Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resource Furniture IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resource Furniture digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resource Furniture Technographics
Resource Furniture is a Manufacturing organization based in United States,
with around 75 employees and annual revenues of $10.0 million.
Resource Furniture operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Velaro Live Chat and WooCommerce,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Resource Furniture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Velaro and Automattic.
Resource Furniture recently adopted applications including
Velaro Live Chat in 2021, WooCommerce in 2021 and RaveCapture in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resource Furniture’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resource Furniture’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resource Furniture technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.