New York, 10001, NY,
United States
Restaurant Associates Technographics
Restaurant Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Restaurant Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Restaurant Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Restaurant Associates has purchased the following applications: Oracle MICROS Simphony Cloud for Point Of Sale in 2015, OpenAI GPT-4 for Generative AI Platforms in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Restaurant Associates is running and its propensity to invest more and deepen its relationship with Oracle , OpenAI , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Restaurant Associates revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Restaurant Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Restaurant Associates Tech Stack and Enterprise Applications
Restaurant Associates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | ASGN | 2015 | 2015 |
In 2015, Restaurant Associates deployed Oracle MICROS Simphony Cloud as its Point Of Sale platform. The deployment supported multi-site foodservice operations including Healthcare and Business and Industry accounts served by Restaurant Associates, with project delivery and systems integration coordinated through SI/VAR ASGN.
Implementation focused on core Point Of Sale capabilities including transaction processing, menu and pricing configuration, and support for meal plans, payroll deducts, and discounting workflows. Workstreams included equipment provisioning and professional services contracting, equipment ordering and on-site installation, and MID and VAR setup for payment routing. Oracle MICROS Simphony Cloud was configured to support front-of-house terminals and back-office transaction reconciliation.
Network and infrastructure integration was a primary component, with coordination between local IT teams for network testing and cabling, and the Compass Network team to secure Meraki routers and switches to specification. DSL and network equipment ordering was managed as part of the rollout, with PCI compliance assumed as a baseline requirement. On-site technicians were assisted during installation and billing was reconciled during and after project completion.
Governance and program management centered on creation of customer statements of work and executive SOW approvals, weekly business meetings to track tasks against go-live dates, and coordination of equipment and professional services contracts for meal plans and payroll deduct programs. ASGN acted as the systems integrator and managed MID, VAR, and billing reconciliation workflows in collaboration with Restaurant Associates operational and finance stakeholders. The implementation was scoped to operations and finance functions within Restaurant Associates and adjacent client accounts, following structured SOW, installation, and post-install reconciliation processes.
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Restaurant Associates AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
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Restaurant Associates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Restaurant Associates Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2024 | 2024 |
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Restaurant Associates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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Restaurant Associates TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Restaurant Associates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Restaurant Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Restaurant Associates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Password Management | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Restaurant Associates
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Restaurant Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||