List of Oracle MICROS Simphony Cloud Customers
Oracle
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Austin, TX, 78741,
United States
1 737-867-1000
Professional Services
162000
$67.4B
Since 2010, our global team of researchers has been studying Oracle MICROS Simphony Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle MICROS Simphony Cloud for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle MICROS Simphony Cloud for Point Of Sale include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Starbucks, a United States based Leisure and Hospitality organisation with 381000 employees and revenues of $37.18 billion, Hard Rock, a United States based Leisure and Hospitality organisation with 1300 employees and revenues of $7.00 billion, Oak View Group, a United States based Leisure and Hospitality organisation with 60000 employees and revenues of $6.00 billion, Crown Resorts, a Australia based Leisure and Hospitality organisation with 20000 employees and revenues of $5.71 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle MICROS Simphony Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle MICROS Simphony Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Absolute Hotel Services Group | Leisure and Hospitality | 600 | $120M | Thailand | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2024 | n/a |
In 2025 Absolute Hotel Services Group implemented Oracle Simphony as its Point Of Sale platform across its branded properties. Absolute began the rollout in late 2024 across 23 properties representing 3,600 rooms, with the remaining locations scheduled for transition by early 2026, establishing a clear multiphase deployment timeline for POS and property systems convergence.
Oracle Simphony was configured to capture dining transactions, guest check handling, menu and offer orchestration, and loyalty interactions to better understand dining preferences and support targeted offers. The implementation aligns POS functional capabilities with common data constructs for guest profiles and purchases, enabling standard Point Of Sale workflows such as order entry, payments handling, and promotion application together with guest centric personalization.
The Simphony deployment is integrated with OPERA Cloud property management to centralize guest data and operational signals on a common data platform, enabling cross functional visibility across distribution, sales, customer service, reservations, housekeeping, and food and beverage operations. OPERA Cloud provides mobile accessibility for staff, allowing faster, data driven decisions across property teams while Simphony supplies transactional and preference data back into the PMS and loyalty processes.
Governance and rollout emphasize centralized data and phased property transitions to give management a consolidated operational view and to standardize workflows across sites. Oracle platforms are reported to be refining operations and helping staff deliver service, with the combined OPERA Cloud and Oracle Simphony architecture intended to support revenue related activities and guest experience orchestration without introducing additional third party integrations in the disclosed scope.
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AC Hotels by Marriott Spain | Leisure and Hospitality | 70 | $15M | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2011 | n/a |
In 2011, AC Hotels by Marriott Spain deployed Oracle MICROS Simphony Cloud as its Point Of Sale solution across the AC Hotels by Marriott portfolio covering 91 properties in Spain, Portugal, and Italy, with deployment beginning in May 2011 and expected to complete by the end of the year. The engagement paired Oracle MICROS Simphony Cloud with MICROS OPERA Property Management and Back Office capabilities to provide a unified operational platform for the group.
The implementation included MICROS OPERA for Property Management and Back Office functions, and MICROS Symphony Enterprise Restaurant Point-of-Service for food and beverage operations, with enterprise features to support guest personalization and lodging workflows. Oracle MICROS Simphony Cloud was configured to serve as the primary Point Of Sale layer, coordinating restaurant point-of-service transactions, payment capture, and guest-facing personalization workflows.
The solution was centrally hosted at the MICROS Frankfurt Datacenter and deployed using cloud computing technology, creating a centrally managed architecture for POS and PMS services. The integrated configuration connected property-level POS terminals and restaurant systems to central back-office processing, and was aligned to meet local tax and legal requirements across the Spanish and Mediterranean markets.
Operational coverage spanned front desk, food and beverage, reservations, and back-office finance functions across the 91 properties, with governance centralized through the MICROS-hosted datacenter and coordinated with Marriott International's global systems, distribution, and sales platform as part of the joint operating model. The rollout emphasized a single centralized operational model, phased property onboarding from May 2011 through year end, and enterprise configuration standards to ensure consistent POS and property management behavior across the region.
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Acrisure Arena | Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Acrisure Arena implemented Oracle MICROS Simphony Cloud in the Point Of Sale category. The Oracle MICROS Simphony Cloud deployment at Acrisure Arena is part of Oak View Group's broader rollout of Oracle Point Of Sale and Payments Cloud Service across its owned and operated arenas and stadiums.
The implementation configures core Point Of Sale capabilities including omnichannel order and pay workflows, mobile ordering, contactless payments and integrated kitchen inventory management. Oracle MICROS Simphony Cloud is paired with Oracle Payments Cloud Service to centralize payment processing and support contactless options such as debit and credit cards, Apple Pay, Google Pay and Samsung Pay.
Architecturally the solution uses a cloud native POS platform to provide real time data across properties, enabling centralized operational dashboards and inventory synchronization for food and beverage operations. Operational scope at Acrisure Arena focuses on OVG Hospitality’s in venue food and beverage and concessions functions during events, with the same configuration replicated at other OVG venues for consistent guest experience.
Rollout governance is led by Oak View Group's Global Partnerships division which negotiated the agreement and is responsible for activating Oracle marketing assets across arenas and stadiums, while venue operations teams manage local configuration and go live sequencing. Expected benefits called out in the deployment include shorter concession lines, enhanced mobile ordering, and a streamlined digital payment processing system, with the platform positioned to inform operational decisions through real time insights.
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All Accor Australia | Leisure and Hospitality | 21000 | $2.8B | Australia | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2025 | n/a |
In 2025 All Accor Australia deployed Oracle MICROS Simphony Cloud as its Point Of Sale. The implementation targets food and beverage operations across All Accor Australia hotel properties and aligns with frontline roles such as Food and Beverage Supervisors who are expected to be proficient with Oracle MICROS Simphony Cloud.
Oracle MICROS Simphony Cloud was configured to support core Point Of Sale capabilities including point of sale transaction capture, menu and modifier management, table and order management, tender and payment workflows, kitchen and bar routing, and role based access for service teams. The deployment emphasized configuration for hospitality specific workflows such as multi outlet menu sets, timed service periods, and supervisor level overrides, with reporting and analytics capabilities provisioned for shift and outlet performance visibility.
Operational scope centered on Food and Beverage and operations functions, with supervisors and service staff designated as primary users. Governance included role based permissions, competency aligned training programs reflecting required certifications such as Responsible Service of Alcohol, and process changes to rostering and shift handover to embed POS driven order and service flows. Oracle MICROS Simphony Cloud is the recorded application name supporting All Accor Australia Point Of Sale operations.
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Aloft Austin South by Marriott | Leisure and Hospitality | 35 | $3M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2022 | n/a |
In 2022, Aloft Austin South by Marriott implemented Oracle MICROS Simphony Cloud as its Point Of Sale solution to centralize food and beverage transactions at the property in Austin, Texas. The implementation was scoped to on-property Restaurant and Banquet operations, supporting breakfast, lunch, and event service workflows and the hotel's F&B supervisory and line teams.
Oracle MICROS Simphony Cloud was configured to support core Point Of Sale capabilities including order capture and check management, configurable menu and pricing controls, payment processing, inventory tracking, banquet event order management, and sales and labor reporting. Configuration emphasized morning and event-specific hospitality flows to align with the Food & Beverage Supervisor responsibilities for meal production, food quality, presentation oversight, and staff scheduling.
The POS environment was integrated with OPERA for guest folio posting and with CI/TY for operational data flows, and job notes indicate operational interfaces with ADP for payroll and labor reporting where used. Operational coverage remained property level at Aloft Austin South by Marriott, with restaurant service points and banquet stations mapped to Simphony Cloud terminals and workflows used by morning teams and occasional mid-to-PM shifts.
Governance focused on enforcing Marriott brand standards through POS-driven menu controls, monthly inventory reconciliation tied to POS stock records, and standardized scheduling procedures routed through the Simphony labor capability and ADP where applicable. Training, role-based access controls, and supervisory sign-offs were established to support compliance with health, safety, sanitation, and alcohol awareness standards while preserving F&B supervisor oversight of guest satisfaction and departmental financial targets.
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Leisure and Hospitality | 210 | $35M | Sri Lanka | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Leisure and Hospitality | 60 | $7M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Retail | 4959 | $2.2B | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2016 | n/a |
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Leisure and Hospitality | 1724 | $154M | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2024 | n/a |
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Leisure and Hospitality | 180 | $20M | Brazil | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2019 | n/a |
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Buyer Intent: Companies Evaluating Oracle MICROS Simphony Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle MICROS Simphony Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle MICROS Simphony Cloud for Point Of Sale include:
- Millennium Hotels, a United Kingdom based Leisure and Hospitality organization with 7416 Employees
- Twitter, Inc., a United States based Media company with 7500 Employees
- Snapshot Automotive Consulting, a United States based Automotive organization with 85 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Millennium Hotels | Leisure and Hospitality | 7416 | $1.3B | United Kingdom | 2026-08-24 |
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Twitter, Inc. | Media | 7500 | $5.1B | United States | 2026-07-28 |
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Snapshot Automotive Consulting | Automotive | 85 | $10M | United States | 2026-07-14 |
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Professional Services | 59 | $6M | Vietnam | 2026-07-14 |
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Transportation | 1100 | $180M | United States | 2026-07-09 |
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Professional Services | 272 | $45M | United States | 2026-06-16 |
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Education | 800 | $200M | United States | 2026-05-08 |
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Transportation | 210 | $63M | United States | 2026-05-07 |
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Education | 8110 | $3.4B | United States | 2026-04-30 |
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Education | 600 | $110M | China | 2026-03-13 |
FAQ - APPS RUN THE WORLD Oracle MICROS Simphony Cloud Coverage
Oracle MICROS Simphony Cloud is a Point Of Sale solution from Oracle.
Companies worldwide use Oracle MICROS Simphony Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Compass Group, Starbucks, Hard Rock, Oak View Group and Crown Resorts are recorded users of
Oracle MICROS Simphony Cloud for Point Of Sale.
Companies using Oracle MICROS Simphony Cloud are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Oracle MICROS Simphony Cloud are most concentrated in United Kingdom, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle MICROS Simphony Cloud across Americas, EMEA, and APAC.
Companies using Oracle MICROS Simphony Cloud range from small businesses with 0-100 employees - 19.44%, to mid-sized firms with 101-1,000 employees - 37.22%, large organizations with 1,001-10,000 employees - 30.56%, and global enterprises with 10,000+ employees - 12.78%.
Customers of Oracle MICROS Simphony Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle MICROS Simphony Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.