List of Oracle MICROS Simphony Cloud Customers
Oracle
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Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle MICROS Simphony Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle MICROS Simphony Cloud for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle MICROS Simphony Cloud for Point Of Sale include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Starbucks, a United States based Retail organisation with 381000 employees and revenues of $37.18 billion, Crown Resorts, a Australia based Leisure and Hospitality organisation with 20000 employees and revenues of $5.71 billion, Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle MICROS Simphony Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle MICROS Simphony Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Absolute Hotel Services Group | Leisure and Hospitality | 600 | $120M | Thailand | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2025 | n/a |
In 2025 Absolute Hotel Services Group implemented Oracle Simphony as its Point Of Sale platform across its branded properties. Absolute began the rollout in late 2024 across 23 properties representing 3,600 rooms, with the remaining locations scheduled for transition by early 2026, establishing a clear multiphase deployment timeline for POS and property systems convergence.
Oracle Simphony was configured to capture dining transactions, guest check handling, menu and offer orchestration, and loyalty interactions to better understand dining preferences and support targeted offers. The implementation aligns POS functional capabilities with common data constructs for guest profiles and purchases, enabling standard Point Of Sale workflows such as order entry, payments handling, and promotion application together with guest centric personalization.
The Simphony deployment is integrated with OPERA Cloud property management to centralize guest data and operational signals on a common data platform, enabling cross functional visibility across distribution, sales, customer service, reservations, housekeeping, and food and beverage operations. OPERA Cloud provides mobile accessibility for staff, allowing faster, data driven decisions across property teams while Simphony supplies transactional and preference data back into the PMS and loyalty processes.
Governance and rollout emphasize centralized data and phased property transitions to give management a consolidated operational view and to standardize workflows across sites. Oracle platforms are reported to be refining operations and helping staff deliver service, with the combined OPERA Cloud and Oracle Simphony architecture intended to support revenue related activities and guest experience orchestration without introducing additional third party integrations in the disclosed scope.
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Acrisure Arena | Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Acrisure Arena implemented Oracle MICROS Simphony Cloud in the Point Of Sale category. The Oracle MICROS Simphony Cloud deployment at Acrisure Arena is part of Oak View Group's broader rollout of Oracle Point Of Sale and Payments Cloud Service across its owned and operated arenas and stadiums.
The implementation configures core Point Of Sale capabilities including omnichannel order and pay workflows, mobile ordering, contactless payments and integrated kitchen inventory management. Oracle MICROS Simphony Cloud is paired with Oracle Payments Cloud Service to centralize payment processing and support contactless options such as debit and credit cards, Apple Pay, Google Pay and Samsung Pay.
Architecturally the solution uses a cloud native POS platform to provide real time data across properties, enabling centralized operational dashboards and inventory synchronization for food and beverage operations. Operational scope at Acrisure Arena focuses on OVG Hospitality’s in venue food and beverage and concessions functions during events, with the same configuration replicated at other OVG venues for consistent guest experience.
Rollout governance is led by Oak View Group's Global Partnerships division which negotiated the agreement and is responsible for activating Oracle marketing assets across arenas and stadiums, while venue operations teams manage local configuration and go live sequencing. Expected benefits called out in the deployment include shorter concession lines, enhanced mobile ordering, and a streamlined digital payment processing system, with the platform positioned to inform operational decisions through real time insights.
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Areas | Retail | 4959 | $2.2B | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2016 | n/a |
In 2016, Areas implemented Oracle MICROS Simphony Cloud as its Point Of Sale solution. The implementation delivered the Simphony2 POS system under a project management program focused on POS configuration and store rollout. Deployment used Oracle MICROS Simphony Cloud as a cloud-hosted POS architecture with centralized configuration and store-level terminals, providing a central management console for transaction routing and system administration. Functional capabilities configured included point of sale transaction processing, menu and product management, payments capture and reconciliation, and operational reporting for retail operations.
Project management activities documented for the Oracle MICROS Simphony Cloud rollout included terminal configuration, cashier workflow design, pricing and menu catalog setup, testing, and staged cutover to new POS terminals. The implementation program addressed operator training and updates to standard operating procedures to align store operations and finance processes with the new Point Of Sale platform. The narrative centers on Oracle MICROS Simphony Cloud as the core Point Of Sale application supporting Areas retail operations and centralized POS management.
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Azumi | Leisure and Hospitality | 1724 | $154M | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Azumi implemented Oracle MICROS Simphony Cloud Point Of Sale to upscale its restaurant management in selected locations. The UK based restaurant group, which operates brands including Zuma, ROKA, ETARU, Oblix at The Shard, and INKO NITO, deployed the Oracle MICROS Simphony Cloud solution to centralize transaction processing and operational reporting across markets in the United States, Europe, the Middle East, and Asia.
The implementation focused on core Point Of Sale capabilities including real time sales transaction processing, location level reporting, and customizable analytics to monitor top menu items, peak dining times, and total patrons. Oracle MICROS Simphony Cloud was configured to deliver unified reporting by restaurant location and to provide kitchen and front of house teams with modern point of sale workflows and visibility into service performance.
Azumi leveraged Oracle MICROS Simphony Cloud open APIs to integrate SevenRoom’s table reservation system, creating end to end guest profiles that link reservations, ordering, and loyalty. The cloud hosted architecture and API enabled integration strategy gave the group a more holistic view of diners and supported cross functional visibility between reservations, floor operations, and back of house processes.
Governance and operational changes emphasized centralized reporting and location level operational control, enabling managers to manage operations down to the restaurant to maintain margins and adapt to changing customer needs. Outcomes called out by the company include streamlined access to business insights, unified global reporting, and the ability to find additional growth and guest retention opportunities through continued use of Oracle’s APIs.
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Banyan Golf Club of Palm Beach | Leisure and Hospitality | 102 | $10M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2021 | n/a |
In 2021 Banyan Golf Club of Palm Beach implemented Oracle Simphony as its Point Of Sale across six food and beverage outlets at the resort and golf property. The implementation was led by the Director of Food and Beverage, who established Oracle Simphony for multi-outlet hotel food and beverage operations and supported the launch of the signature restaurant Society 48.
Oracle Simphony was configured to deliver outlet management, menu and pricing control, transaction processing, tableside ordering, payment processing, and outlet-level reporting. Configuration emphasized centralized menu hierarchies with outlet-specific variants, and the POS was set up to capture revenue, payroll, expense and NOI data to align with initial budgeting workflows for six venues.
Vendor contracts executed during the rollout included Island Oasis, Coca Cola, Ecolab, Frylow, RTI, NUCO2, Open Table and Cintas, creating procurement and service relationships tied to food and beverage operations. The Oracle Simphony deployment was linked operationally to reservation workflows via Open Table and aligned with supplier and service contracts for beverage, CO2 and sanitation vendors to enable outlet-level inventory and purchasing controls.
Operational governance included outlet-level configuration standards, centralized reporting rollup for finance and food and beverage leadership, and configuration of forecasting and budgeting inputs to support first year revenue and payroll planning. Rollout activities encompassed POS provisioning for six outlets, configuration of transaction and reporting workflows, and coordination with the Society 48 microsite design to ensure consistent menu and pricing presentation.
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Leisure and Hospitality | 8000 | $289M | Singapore | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 200 | $22M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2021 | n/a |
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Leisure and Hospitality | 120 | $20M | Bermuda | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2019 | n/a |
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Leisure and Hospitality | 225 | $24M | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2015 | n/a |
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Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Buyer Intent: Companies Evaluating Oracle MICROS Simphony Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle MICROS Simphony Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle MICROS Simphony Cloud for Point Of Sale include:
- Seattle Pacific University, a United States based Education organization with 800 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- University of Tennessee, a United States based Education organization with 8110 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Seattle Pacific University | Education | 800 | $200M | United States | 2026-05-08 |
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Modern Aviation | Transportation | 210 | $63M | United States | 2026-05-07 |
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University of Tennessee | Education | 8110 | $3.4B | United States | 2026-04-30 |
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Education | 600 | $110M | China | 2026-03-13 |
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Consumer Packaged Goods | 10 | $1M | United States | 2026-03-10 |
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Professional Services | 200 | $10M | Sweden | 2026-02-04 |
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Leisure and Hospitality | 1437 | $177M | Sweden | 2026-01-23 |
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Banking and Financial Services | 350 | $25M | Germany | 2026-01-12 |
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Construction and Real Estate | 10 | $1M | United States | 2025-12-19 |
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Banking and Financial Services | 10 | $1M | United States | 2025-11-25 |
FAQ - APPS RUN THE WORLD Oracle MICROS Simphony Cloud Coverage
Oracle MICROS Simphony Cloud is a Point Of Sale solution from Oracle.
Companies worldwide use Oracle MICROS Simphony Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Compass Group, Starbucks, Crown Resorts, Minor Hotel Group and Whitbread are recorded users of
Oracle MICROS Simphony Cloud for Point Of Sale.
Companies using Oracle MICROS Simphony Cloud are most concentrated in Leisure and Hospitality and Retail, with adoption spanning over 21 industries.
Companies using Oracle MICROS Simphony Cloud are most concentrated in United Kingdom, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle MICROS Simphony Cloud across Americas, EMEA, and APAC.
Companies using Oracle MICROS Simphony Cloud range from small businesses with 0-100 employees - 11.84%, to mid-sized firms with 101-1,000 employees - 43.42%, large organizations with 1,001-10,000 employees - 27.63%, and global enterprises with 10,000+ employees - 17.11%.
Customers of Oracle MICROS Simphony Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle MICROS Simphony Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.