Whitestone, 11357, NY,
United States
Restaurant Depot Technographics
Restaurant Depot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Restaurant Depot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Restaurant Depot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Restaurant Depot has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2015, ADP Benefits for Benefits Administration in 2018, Epicor Eagle N Series for Retail Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Restaurant Depot is running and its propensity to invest more and deepen its relationship with Microsoft , ADP , Chattr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Restaurant Depot revenues, which have grown to $2.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Restaurant Depot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Restaurant Depot Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Restaurant Depot implemented Microsoft Dynamics AX. The deployment addressed ERP Financial requirements for the retailer, centering on general ledger consolidation and financial reporting across its United States operations.
Implementation work included importing general ledger accounts into Microsoft Dynamics AX using web services and Entity Framework database first development, coupled with TSQL stored procedures to support CRUD operations and company reporting. Developers maintained the company MVC web portal applications using C#, JavaScript and the Microsoft .Net Framework, aligning web application logic with the ERP Financial services.
Data integration and reporting were delivered with SSRS and SSIS for batch imports and operational reports, while Entity Framework and web services provided programmatic data exchange layers. The implementation touched finance and IT application development teams, and provided a unified financial application layer for reporting and transaction processing.
Architecturally the approach emphasized database first Entity Framework models, object oriented MVC patterns for custom portal functionality, and TSQL stored procedures for performance critical CRUD and report operations. Governance focused on code level integration patterns and data exchange via web services to ensure consistency between portal applications and Microsoft Dynamics AX.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, Restaurant Depot implemented ADP Benefits as its core ADP Benefits application within the Benefits Administration category. The deployment centered in the Human Resources organization supporting a roughly 4,000 employee retail workforce, with direct operational ownership by HR and a named Benefits Generalist role reporting to the VP of Human Resources.
The implementation covered standard Benefits Administration functional modules including benefits enrollments and eligibility management, benefits orientations for new hires, ongoing quality checks of benefits data, claims assistance for medical and life insurance, administration of short and long term disability, vision and dental plans, and management of voluntary benefits. The scope explicitly included 401k plan administration activities, weekly deferral change entry into the payroll system, open enrollment support, processing of medical support orders and insurance verifications, and execution of COBRA packet processing for employees who lose benefit eligibility.
Operational integrations and touchpoints emphasized by the implementation included data exchanges to provide vendors and carriers with accurate eligibility information, a transactional link to the payroll system for updating deferral changes, and operational workflows to manage leaves of absence and return to work transitions. The ADP Benefits application served as the authoritative source for eligibility and enrollment records used by benefits vendors and internal admins, managers and employees.
Governance and process responsibilities were formalized through the Benefits Generalist position which performs quality assurance of enrollments, responds to inquiries across managers and employees, tracks employees on leave through weekly reports and updates benefits accordingly, distributes enrollment materials by eligibility, and supports wellness initiative proposals and implementation. Routine tasks include following up on proof documents for elections and life events, interpreting leave of absence implications for eligibility, and maintaining the operational cadence for open enrollment and ongoing benefits administration.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2026 | 2026 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2009 | 2010 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2009 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle N Series | Retail Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Restaurant Depot implemented Epicor Eagle N Series for Retail Management. The deployment emphasized planning and shop floor coordination to support production scheduling and materials control at the Anaheim site while aligning with sales administration activities.
Epicor Eagle N Series was configured to support inventory control, purchase order processing, work order scheduling, production scheduling, and operational reporting. The implementation surfaced system prompts for production, work, and shipment schedules and provided planning views and production rate tracking to assist senior planners and shop leads.
The implementation interoperates with the in-house MRP system Mapix and was structured to exchange planning inputs and on-dock dates with purchasing and materials management. Operational coverage included coordination between purchasing, engineering, customer service, program management, quality, manufacturing, and the Materials Manager and Manufacturing Manager functions.
Governance and workflow changes centered on planner driven schedule revision, routine distribution of daily weekly and monthly shop and assembly requirements, and cross functional meetings with buyers to ensure timely purchase orders and on-dock readiness. Senior planners used the Epicor Eagle N Series tooling to prioritize work orders collaborate with production leads and support the Sales Administration Group for customer status and service.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Restaurant Depot
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Restaurant Depot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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