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List of Epicor Eagle N Series Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ace Hardware Retail 12500 $9.5B United States Epicor Epicor Eagle N Series Retail Management 2020 n/a
In 2020, Ace Hardware implemented Epicor Eagle N Series. The deployment targeted over 3,000 Ace locations and positioned Epicor Eagle N Series as the core Retail Management platform to standardize point of sale and retail business workflows across the dealer network. The implementation centered on Epicor Eagle N Series modules for advanced POS and mobile checkout technology, integrated inventory management, purchasing and receiving, and on-screen analytics for store-level decision making. Epicor Eagle N Series was used to drive customer engagement at checkout and to extend mobile and wireless transaction capabilities, reflecting typical Retail Management functional workflows for hardware and home center operations. Operational scope emphasized store-level retail functions including checkout, inventory replenishment, purchasing, receiving and customer loyalty interactions, with the application configured to support Ace-specific business practices. Epicor is described as the exclusively endorsed point of sale software provider for Ace Hardware, and the solution was positioned as an end-to-end business system to boost margins, inform purchasing decisions and improve service delivery. Governance for the rollout incorporated built-in industry best practices and dedicated Epicor staff to support Ace programs and day-to-day operations, with exclusive pricing and support discounts for Ace retailers. Process standardization at store level and centralized support were used to align operational workflows and enable consistent program execution across participating dealers. Reported outcomes tied to the Epicor Eagle N Series implementation include improved inventory efficiency and concurrent revenue growth, noted by an Ace retailer quote that reducing total inventory dollars while growing revenue is being achieved with Epicor. Additional stated benefits include improved margins and profitability, faster informed decisions via on-screen analytics, and lower operating cost exposure while maintaining customer service through online, mobile and wireless technology use.
Alamo Ace Hardware Retail 50 $5M United States Epicor Epicor Eagle N Series Retail Management 2020 n/a
In 2020, Alamo Ace Hardware implemented Epicor Eagle N Series to improve business management and reporting across its retail operations. The Epicor Eagle N Series Retail Management solution was chosen to address the reporting, inventory control, and multi-store requirements that the team found lacking in their ECi RockSolid POS experience. The deployment focused on core retail workflows including point of sale operations, inventory control, ordering and receiving, and label and bin tag printing configuration. Epicor Eagle N Series delivered Eagle Viewers for quick snapshot reporting and the Epicor Eagle Compass analytical reporting application for dashboarding, custom inventory queries, accounts receivable visibility, and sales queries used by management for daily decision making. Implementation covered Alamo Ace’s two Northern California locations and the two-store operational model, supporting sales, purchasing, receiving, inventory management, and cash drawer payment tracking. Reporting was configured to show activity by cash drawer for bank cards, cash, and checks to help spot sales patterns and potential employee theft issues, with analytical access available directly from the Eagle N Series toolbar. Governance and process changes emphasized simplifying frontline workflows and broadening access to operational data so store staff could focus on customers. Management reported streamlined ordering, receiving, and label printing processes, and noted a reduction in steps to print bin tags to a four step workflow that saves the team roughly seven hours per week, increasing staff productivity and time for customer service.
Express Employment Professionals Professional Services 13000 $3.7B United States Epicor Epicor Eagle N Series Retail Management 2019 n/a
In 2019, Express Employment Professionals implemented Epicor Eagle N Series retail management system. The deployment focused on core Retail Management capabilities, configured to support inventory invoice processing, purchase order matching, and accounts payable reconciliation across procurement and inventory management workflows. Epicor Eagle N Series was used to review and match inventory invoices to purchase orders, and to record and track discrepancies in quantity and pricing. Operational use included structured exception handling for invoice to PO variances, investigative workflows to research and resolve quantity and pricing discrepancies, and reconciliation documentation to support finance governance and auditability. Functional modules configured included inventory control, purchase order and invoice matching, and invoice reconciliation, with process changes routed through procurement and accounts payable teams. The implementation narrative centers on Epicor Eagle N Series Retail Management enabling reconciled invoice processing and documented resolution of discrepancies.
LFS Marine & Outdoor Retail 30 $3M United States Epicor Epicor Eagle N Series Retail Management 2019 n/a
In 2019 LFS Marine & Outdoor implemented Epicor Eagle N Series as its primary Retail Management application. The Epicor Eagle N Series retail management system is explicitly used for reviewing, coding and posting invoices, with MS Excel retained for spreadsheet-based preparation and reconciliation of invoice data. The implementation centered on accounts payable and financial posting workflows, configuring Epicor Eagle N Series to govern invoice review, coding to the company chart of accounts and batch posting to the vendor ledger. Configuration emphasized structured invoice entry, coding controls and periodic posting routines consistent with small retailer operational scale. Operational integration included a sustained reliance on MS Excel for invoice staging, supplemental calculations and reconciliation, with data exchanged between Epicor Eagle N Series and spreadsheets through import and export processes. The operational scope covered core finance and retail back-office functions across the company, aligning invoice processing with day-to-day store and accounting activities. Governance and process changes focused on formalizing review and coding responsibilities inside the Epicor Eagle N Series workflow while maintaining spreadsheet checkpoints for validation. Controls were centered on standardized coding practices and sequential posting steps to ensure consistent ledger posting and vendor account maintenance.
Olsen's Grain Retail 22 $3M United States Epicor Epicor Eagle N Series Retail Management 2016 n/a
In 2016 Olsen's Grain implemented Epicor Eagle N Series as its core Retail Management application across its five store locations in northern Arizona, consolidating point of sale and back office operations under a single retail business management platform. The Epicor Eagle N Series deployment was positioned to provide real time visibility across stores while modernizing cashier workflows and central reporting. The implementation centered on modular adoption of Epicor Eagle N Series capabilities, specifically Epicor Eagle Loyalty Manager, Epicor Payment Exchange, Epicor Compass, Epicor Advanced Receiving, and Epicor Eagle General Ledger. At the point of sale cashiers use item lookup and interstore availability, the system supports store to store transfers and special order workflows, and the General Ledger import tool automates commercial card transaction posting to reduce manual ledger entry. Operational coverage included point of sale, inventory control, purchasing, accounts and finance, and customer loyalty across Chino Valley, Prescott, Dewey Humboldt, Flagstaff, and Verde Valley. Epicor Payment Exchange handles authorization, settlement, and reporting for card payments and processes approximately $771,000 per month, Epicor Eagle Loyalty Manager tracks about 20,000 participating customers, Compass delivers automated daily gross profit and expense reports, and Advanced Receiving surfaced vendor credit issues that improved back office controls. Outcomes explicitly reported include a 15 percent reduction in inventory and savings of at least three days of accounting work per month through the Epicor Eagle General Ledger import tool. Governance and workflow restructuring emphasized automated checks and balances, with Advanced Receiving used to reconcile physical receipts to system inventory, Compass-driven scheduled reporting standardizing executive and store level views, and import-driven GL processes reducing manual AP posting. The configuration reinforced customer service and inventory responsiveness by enabling rapid lookup of purchase history and centralized visibility for transfers, which supported consistent operational processes across all locations.
Retail 25 $3M United States Epicor Epicor Eagle N Series Retail Management 2015 n/a
Retail 4000 $2.7B United States Epicor Epicor Eagle N Series Retail Management 2020 n/a
Retail 10 $1M United States Epicor Epicor Eagle N Series Retail Management 2013 n/a
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FAQ - APPS RUN THE WORLD Epicor Eagle N Series Coverage

Epicor Eagle N Series is a Retail Management solution from Epicor.

Companies worldwide use Epicor Eagle N Series, from small firms to large enterprises across 21+ industries.

Organizations such as Ace Hardware, Express Employment Professionals, Restaurant Depot, Alamo Ace Hardware and Patco Hardware and Lumber are recorded users of Epicor Eagle N Series for Retail Management.

Companies using Epicor Eagle N Series are most concentrated in Retail and Professional Services, with adoption spanning over 21 industries.

Companies using Epicor Eagle N Series are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor Eagle N Series across Americas, EMEA, and APAC.

Companies using Epicor Eagle N Series range from small businesses with 0-100 employees - 62.5%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 25%.

Customers of Epicor Eagle N Series include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Epicor Eagle N Series customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Retail Management.