Return Path
3 Park Ave, 41st Floor,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
866-362-4577
Professional Services
Return Path Technographics
Return Path Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Return Path and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 453 Return Path employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Return Path has purchased the following applications: Sage Intacct for ERP Financial in 2015, Oracle Netsuite OpenAir for Professional Services Automation in 2011, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Return Path is running and its propensity to invest more and deepen its relationship with Sage , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Return Path revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Return Path intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Return Path Tech Stack and Enterprise Applications
Return Path ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Return Path implemented Sage Intacct as its ERP Financial application. The initiative was organized through the companys Business Operations team, which provides development and support services for cloud business systems including Salesforce, Zendesk, Sage Intacct, ADP, Workday, GoodData, Gainsight, and Avalara.
Sage Intacct was configured to deliver core ERP Financial capabilities, with emphasis on general ledger, accounts payable, accounts receivable, revenue management, and multi-entity accounting to support consolidated financial close and operational reporting. Configuration work focused on financial controls, chart of accounts design, period close workflows, and revenue accounting functionality aligned with subscription and services billing models.
Integrations were established between Sage Intacct and adjacent systems to streamline transactional flows and reporting, including CRM integration with Salesforce for billing and revenue data, payroll posting interfaces with ADP, tax calculation links to Avalara, customer billing context from Zendesk, and data feeds to GoodData and Gainsight for analytics and customer success reporting. These integration touchpoints reflect standard ERP Financial orchestration patterns where finance, revenue operations, payroll, tax, and customer support systems exchange transactional and master data.
Governance and operational ownership remained with the Business Operations team, which managed configuration changes, release controls, and ongoing support across finance, revenue operations, and customer support stakeholders. The team maintained cross-system orchestration and source-to-report workflows to keep Sage Intacct aligned with the companys wider cloud business systems landscape.
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Expense Management | ERP |
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2010 | 2010 |
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Return Path ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Return Path implemented Oracle Netsuite OpenAir to support Professional Services Automation for its professional services organization. The company deployed Oracle Netsuite OpenAir as a cloud based Professional Services Automation platform to centralize project delivery and project financials.
The implementation concentrated on core Professional Services Automation modules including project management, resource scheduling, time and expense capture, project accounting, and billing. Oracle Netsuite OpenAir was configured with timesheet workflows, project templates, rate cards and approval routing to standardize project execution and invoice generation.
Operational coverage focused on delivery, account management and finance teams within Return Path, aligning project tracking and billing processes under a single application. Governance established role based approvals for timesheets and invoices and assigned process owners to enforce consistent usage and billing cadence.
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Return Path Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Return Path deployed Adobe Connect on its website to host customer-facing webinars and virtual events. Adobe Connect is implemented as the company’s Audio Video and Web Conferencing platform to deliver live presentations and embedded meeting sessions on web pages.
The implementation uses Adobe Connect capabilities such as virtual meeting rooms, webinar hosting, screen sharing, session recording, attendee management, configurable layouts and role-based permissions to support webinar and training workflows. Adobe Connect is applied for both live event delivery and on-demand access to recorded sessions published on the site.
Operationally the deployment supports marketing and customer success use cases for externally facing events and training, with meeting provisioning and scheduling managed through Adobe Connect’s administration features. Governance emphasis is on access controls, session scheduling and content publishing to maintain consistent customer engagement workflows via the website.
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Collaboration | Collaboration |
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2014 | 2014 |
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Return Path CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Return Path ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Return Path TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Return Path PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Return Path IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2011 | 2011 |
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Return Path CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Return Path
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Revenue Officer | CXO | Finance | |
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Vice President, Sales | VP | Sales | |
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Director Sales Development | Director | Sales | |
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Senior Vice President, Global Sales Strategy & Operations | VP | Sales | |
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Director, Business Operations | Director | Finance | |
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Chairman & CEO | CXO | Finance | |
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President, Field Operations | CXO | Finance | |
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VP, People | VP | HR | |
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Director, People | Director | HR | |
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Vice President Transactional Processing | VP | Operations | |
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Chief Marketing Officer | CXO | Marketing | |
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CFO | CXO | Finance | |
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CTO | CXO | Finance | |
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Manager, Data Analytics | Manager | IT | |
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COO & Data Officer | Manager | IT | |
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Vice President, Analytics | VP | IT | |
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Manager, Data Science | Manager | IT | |
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Director, Infrastructure Engineering | Director | Finance | |
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Apps Being Evaluated by Return Path Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Return Path IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Return Path digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Return Path Technographics
Return Path is a Professional Services organization based in United States,
with around 453 employees and annual revenues of $100.0 million.
Return Path operates a diverse technology stack with applications such as
Sage Intacct, Oracle Netsuite OpenAir and Adobe Connect,
covering areas like ERP Financial, Professional Services Automation and Audio Video and Web Conferencing.
Return Path has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Oracle and Adobe Systems.
Return Path recently adopted applications including
Zoominfo Platform in 2024, Adobe Experience Cloud in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Return Path’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Return Path’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Return Path technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.