ReturnToWorkSA Technographics
ReturnToWorkSA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ReturnToWorkSA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 ReturnToWorkSA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ReturnToWorkSA has purchased the following applications: TechnologyOne Financials for ERP Financial in 2018, PageUp ATS for Applicant Tracking System in 2014, Tableau for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ReturnToWorkSA is running and its propensity to invest more and deepen its relationship with TechnologyOne , PageUp , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ReturnToWorkSA revenues, which have grown to $460.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ReturnToWorkSA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ReturnToWorkSA Tech Stack and Enterprise Applications
ReturnToWorkSA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Financials | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, ReturnToWorkSA implemented TechnologyOne Financials. The rollout established core ERP Financial capabilities to serve the insurer's finance organization in Adelaide, Australia, focusing on accounts payable, accounts receivable and general ledger operations.
The TechnologyOne Financials deployment included configuration of standard financial modules such as general ledger, accounts payable, accounts receivable, fixed assets, procurement and financial reporting. Configuration work emphasized workflow automation and invoice processing rules, aligning with internal process improvement objectives and enabling automated handling of supplier invoices where applicable.
The Financials application was introduced into an existing application estate that is supported by the internal Application Support team, which also manages Office 365, MS Teams, Infiniti, SharePoint, ServiceNow, SmartIQ and Chris 21. The broader environment included an enterprise integration layer that was being migrated to Mule 4 and a program to move web facing applications to HTTPS, which shaped operational and security considerations for the ERP Financial implementation.
Governance and operational ownership rested with the Application Support team and incorporated Lean Six Sigma informed process redesigns. Explicit process changes tied to the Financials deployment helped improve automatic invoice processing and supported efforts to expedite claim reimbursements to seriously injured workers, while ongoing application support and upgrades remained part of the operational roadmap.
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ERP Financial | ERP |
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2013 | 2014 |
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ReturnToWorkSA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, ReturnToWorkSA deployed PageUp ATS. ReturnToWorkSA uses PageUp ATS as its Applicant Tracking System to host job postings and online application forms on its corporate careers site, centralizing candidate intake for HR and hiring managers.
PageUp ATS was configured to manage requisitions, candidate profiles, vacancy advertising, screening questionnaires, interview scheduling, and offer workflow consistent with Applicant Tracking System capabilities. The implementation exposes the PageUp secure apply form on the organization website to capture applicant data into the ATS and to support vacancy lifecycle management. Governance centralized administrative control within the HR function, with configured hiring manager access and standardized review and approval workflows. Reporting and operational dashboards within PageUp ATS were used to monitor open roles and candidate status across the recruitment process.
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Core HR | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2010 | 2010 |
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ReturnToWorkSA Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, ReturnToWorkSA deployed Tableau as a core Analytics and BI application. Tableau appears in internal application inventories and is listed among the suite of systems supported by the Application Support team alongside Office 365, MS Teams, Infiniti, SharePoint and Technology One Financials.
The implementation emphasized typical Analytics and BI capabilities, including dashboard publishing, scheduled reporting and interactive data visualization. Configuration work documented by the IT team focused on provisioning Tableau Server web access, securing connectors to internal data sources and establishing reporting workflows consistent with enterprise BI practices.
Operational coverage for Tableau was managed by the internal Application Support team in Adelaide, which performed configuration, testing and application specific remediation during broader IT projects. Tableau was explicitly included in the organisation wide HTTPS remediation program carried out from January 2021 to May 2021, and as a result all web accessed applications including Tableau are now utilising HTTPS. Governance for these activities applied structured testing cycles and process improvement practices influenced by Lean Six Sigma methods within the IT organisation.
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ReturnToWorkSA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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ReturnToWorkSA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2015 | 2015 |
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ReturnToWorkSA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ReturnToWorkSA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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ReturnToWorkSA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ReturnToWorkSA
Apps Being Evaluated by ReturnToWorkSA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-05 | ReturnToWorkSA | Evaluated | Frontier Software | Frontier Software Chris21 Payroll | Payroll | HCM |