Revolos, now Protective Life Corporation
2801 U.S Highway 280 S,
Birmingham, 35223, AL,
United States
Birmingham, 35223, AL,
United States
1 205-268-1000
Insurance
Revolos, now Protective Life Corporation Technographics
Revolos, now Protective Life Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Revolos, now Protective Life Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Revolos, now Protective Life Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Revolos, now Protective Life Corporation has purchased the following applications: Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2019, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Revolos, now Protective Life Corporation is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Revolos, now Protective Life Corporation revenues, which have grown to $6.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Revolos, now Protective Life Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Revolos, now Protective Life Corporation Tech Stack and Enterprise Applications
Revolos, now Protective Life Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Revolos, now Protective Life Corporation, implemented Microsoft 365 to provide cloud-based Collaboration capabilities. Public evidence on the corporate website indicates tenant-level adoption of the Microsoft 365 application.
The deployment centers on core Collaboration modules of Microsoft 365, with expected use of email and calendaring, SharePoint and OneDrive for document management, and real-time collaboration via chat and meetings. These components support functional workflows such as document co-authoring, centralized content libraries, version control, and unified messaging consistent with Collaboration category practices.
Microsoft 365 services are surfaced in public-facing channels, which suggests the implementation supports corporate email, content hosting, or embedded collaboration features tied to external presence. Operational architecture aligns with cloud-native tenant provisioning and centralized administration, including role-based access configurations that govern information lifecycle and sharing.
Governance for the Microsoft 365 Collaboration deployment focuses on identity and access policies, content retention, and information architecture to align collaboration controls with insurance sector requirements. Revolos Microsoft 365 Collaboration supports business functions including employee productivity, internal communications, and document management.
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Revolos, now Protective Life Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Revolos, now Protective Life Corporation, deployed Zendesk Service to provision Customer Support directly through its public website. The deployment positioned Zendesk Service as the primary web channel for capturing policyholder and prospect inquiries originating from the site.
The implementation focused on core ticketing capabilities, using Zendesk Service to generate and route web submitted tickets, apply automated workflow rules, and surface an agent workspace for case handling. Configuration included templated responses and macros for common insurance inquiries, SLA rule sets for queue prioritization, and automation to triage incoming requests to the appropriate support queues.
Integration architecture centered on an embedded web widget and web forms that relay customer inquiries into Zendesk Service, maintaining a web channel flow from site to support platform. Operational scope covered customer support and policyholder service workflows, with Zendesk Service serving as the centralized intake point for online support requests.
Governance and operating model changes included role based access controls within Zendesk Service, queue segmentation and escalation paths for complex policy cases, and configuration of audit logging and data handling controls appropriate for insurance customer data. Ongoing administration emphasized workflow rule tuning and queue governance to maintain consistent handling of website originated support traffic.
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Revolos, now Protective Life Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Revolos, now Protective Life Corporation, implemented LogMeIn GoToMyPC. LogMeIn GoToMyPC is used on the Revolos website and is cataloged under the Remote Monitoring and Management category.
The deployment focuses on web enabled remote access and session management capabilities, using LogMeIn GoToMyPC to initiate secure remote desktop connections for troubleshooting and administration. Configuration work centers on access control, multi factor authentication support, file transfer, and session auditing features commonly associated with LogMeIn GoToMyPC. The implementation leverages the LogMeIn GoToMyPC application to provide remote control, session recording, and endpoint connectivity.
Integration is explicit with the public facing Revolos website, enabling remote support sessions that can be initiated through the site. Operational coverage centers on remote troubleshooting workflows for customer support and IT operations, delivering direct screen access and real time assistance via the Remote Monitoring and Management layer.
Governance and operational controls are expected to include session logging, access provisioning, and administrative role separation to maintain auditability of remote sessions. The presence of LogMeIn GoToMyPC on the website indicates web access controls and secure session orchestration are part of the operating model.
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Revolos, now Protective Life Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Revolos, now Protective Life Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Revolos, now Protective Life Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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VP IT | VP | IT | |
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AVP Enterprise Architecture | VP | IT | |
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Director Of Engineering | Director | Finance | |
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Chief Data Scientist | CXO | IT | |
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Apps Being Evaluated by Revolos, now Protective Life Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Revolos, now Protective Life Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Revolos, now Protective Life Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Revolos, now Protective Life Corporation Technographics
Revolos, now Protective Life Corporation is a Insurance organization based in United States,
with around 3700 employees and annual revenues of $6.53 billion.
Revolos, now Protective Life Corporation operates a diverse technology stack with applications such as
Microsoft 365, Zendesk Service and LogMeIn GoToMyPC,
covering areas like Collaboration, Customer Support and Remote Monitoring and Management.
Revolos, now Protective Life Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zendesk and GoTo (formerly LogMeIn).
Revolos, now Protective Life Corporation recently adopted applications including
Google Cloud Platform (GCP) in 2021, LogMeIn GoToMyPC in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Revolos, now Protective Life Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Revolos, now Protective Life Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Revolos, now Protective Life Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.