Chicago, 60606, IL,
United States
Rewards Network Technographics
Rewards Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rewards Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 Rewards Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rewards Network has purchased the following applications: IBM AS/400 for ERP Financial in 2010, Lever by Employ for Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rewards Network is running and its propensity to invest more and deepen its relationship with IBM , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rewards Network revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rewards Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rewards Network Tech Stack and Enterprise Applications
Rewards Network ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Rewards Network implemented IBM AS/400 to centralize management of client accounts and accounts receivable workflows. The IBM AS/400 served as the organization’s ERP Financial backbone for A/R processing and credit card payment handling.
Functional capabilities configured on IBM AS/400 included accounts receivable ledger maintenance, payment posting and settlement reconciliation, dispute resolution workflows, and routine credit card processing routines. The deployment supported customer inquiry handling and case tracking tied to billing and payment exceptions, with batch processing and reporting used for period close activities.
The AS/400 operated alongside MCT systems, with explicit interfaces to credit card processing channels to diagnose and resolve processor issues. Operational coverage focused on the accounts receivable team and client-facing customer service groups who managed inquiries and routine A/R and card processing maintenance.
Governance emphasized scheduled reconciliations, routine A/R maintenance procedures, and escalation workflows for credit card processor failures. Controls and audit trails were maintained within IBM AS/400 to support transaction tracing and exception resolution.
The configuration and operational model supported resolving credit card processor issues and provided excellent customer service to clients regarding inquiries, while enabling routine maintenance of A/R and credit card processing.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2009 | 2009 |
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Rewards Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Rewards Network implemented Lever by Employ as its Applicant Tracking System. Lever by Employ is deployed as the public careers and application channel, with job postings and candidate application flows hosted via Lever's jobs.lever.co domain and embedded on Rewards Network's website.
Configuration aligns with standard Applicant Tracking System capabilities, including job requisition posting, candidate capture through configurable application forms, configurable candidate pipelines, interview scheduling workflows, and offer management. The implementation uses Lever by Employ to record candidate activity, manage pipeline status, and provide recruiters and hiring managers with centralized candidate profiles and notes.
Operational scope encompasses Rewards Network recruiting and human resources functions across the company in the United States, centralizing external hiring on the Lever careers site. Integrations are concentrated on the public careers channel, with applications routed through Lever by Employ's hosted job pages, and no additional system integrations are specified in the provided context.
Governance emphasis is on standardized hiring workflows, centralized candidate ownership and pipeline governance, and role based access controls for recruiting teams and hiring managers within Lever by Employ. The deployment is positioned to orchestrate ongoing talent acquisition processes and career site application handling.
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Employee Experience | HCM |
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2018 | 2018 |
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Rewards Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Rewards Network implemented Microsoft 365 to formalize its Collaboration platform and cloud email presence. Microsoft 365 is provisioned to support core collaboration workloads and the company exposes Office 365 Mail as the hosted email layer on its website, reflecting a cloud-first mail and collaboration posture.
The deployment centers on cloud-hosted Microsoft 365 services, explicitly using Office 365 Mail for enterprise email. Standard Collaboration category capabilities such as SharePoint Online, OneDrive for Business, and Microsoft Teams are consistent with the implementation profile, providing document collaboration, file synchronization, and persistent team communication across the business. Administration and desktop and mobile client integration are handled through the Microsoft 365 management plane to enable unified user provisioning and client policy enforcement.
Operational coverage spans organization-wide collaboration for corporate communications, sales and IT functions within the United States given the company profile. Governance is organized around Microsoft 365 administrative controls and identity management with Azure Active Directory for single sign-on and access controls, supporting centralized user and group lifecycle processes. Rewards Network Microsoft 365 Collaboration configuration positions the company to leverage cloud-native collaboration services and hosted email for external and internal communications.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Rewards Network eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Rewards Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2008 | 2008 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Rewards Network ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Rewards Network PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Rewards Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rewards Network
Apps Being Evaluated by Rewards Network Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||