Rexel Uk
Ground Floor, Eagle Court 2, Hatchford Brook, Hatchford Way, Sheldon,
Birmingham, B26 3RZ,
United Kingdom
Birmingham, B26 3RZ,
United Kingdom
44 12 1366-1000
Distribution
Rexel Uk Technographics
Rexel Uk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rexel Uk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2370 Rexel Uk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rexel Uk has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2018, Infor M3 for Manufacturing ERP in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rexel Uk is running and its propensity to invest more and deepen its relationship with SAP , Willis Towers Watson , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rexel Uk revenues, which have grown to $912.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rexel Uk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rexel Uk Tech Stack and Enterprise Applications
Rexel Uk HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2018 | 2018 |
In 2018, Rexel Uk provisioned SAP SuccessFactors Compensation as part of the Rexel Group SAP SuccessFactors suite rollout, initiating Compensation Management capabilities within the group's broader HR program. The 2018 deployment was aligned with a program that began with Rexel USA and progressed through a staged rollout across Europe, LATAM and APAC, positioning SAP SuccessFactors Compensation alongside other SuccessFactors modules deployed globally.
The SAP SuccessFactors Compensation implementation focused on standardizing compensation planning workflows, manager and HR approval processes, and calibration practices typical of Compensation Management deployments. The Compensation solution was configured to rely on centralized employee master data provided by Employee Central, which the group implemented subsequently as Employee Central Core HR beginning in June 2019 and stabilised with a global EC template that went live in early December 2020.
ARAGO Consulting led development of the many interfaces and all data conversion work from payroll systems and other sources, enabling integration between SAP SuccessFactors Compensation, Employee Central, and downstream payroll feeds. Operational rollout included country localizations with France live for 5000 employees and 1000 externals, Belgium live for 800 employees, Germany live for 1300 employees, and the USA progressing with approximately 6000 employees, within a group context of 28,000 employees in more than 35 countries.
Governance and process reform were driven by a Rexel program initiated in 2012 to define HR standards and harmonize practices, with SAP SuccessFactors established as the unique HRIS solution for the group. The project experienced interruptions during the COVID period, including stops and restarts, and the stated benefits include harmonization and alignment of HR processes, subsidiary paced deployment and progressive adoption of a single solution, a common HR language across the group, and optimization of SAP SuccessFactors suite usage.
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Core HR | HCM |
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2015 | 2015 |
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Employee Engagement | HCM |
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2015 | 2016 |
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Onboarding | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Rexel Uk ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Rexel UK deployed Infor M3 as its Manufacturing ERP. The Infor M3 Manufacturing ERP implementation acted as the backend for a broader eCommerce and order-to-cash initiative, aligning distribution operations with digital storefront workflows and centralized order management.
The implementation included test engineering and automation as core configuration and quality gates. A senior automation test function designed and maintained an automated test framework using Selenium WebDriver, Cucumber and Java, with mobile automation created using Appium and API validation completed with REST-ASSURED. Continuous integration test pipelines were established in Jenkins to schedule automated runs, support regression testing, and integrate test execution into sprint delivery.
Infor M3 was integrated into a SAP-Hybris eCommerce front end and connected to payment systems and middleware solutions, with explicit credit rules integration validated against Equifax, Tibco, and Intellimind. Operational coverage targeted commerce order management, credit decisioning, payments orchestration, and back-office fulfillment workflows within Rexel UK distribution operations.
Governance and delivery followed sprint-based Agile processes, with test planning, acceptance criteria analysis, defect management in JIRA, and cross-border collaboration between on-shore and off-shore third-party teams to resolve issues. Test status and feature demonstrations were reported to senior stakeholders as part of release governance, embedding automated regression as a sign-off mechanism for incremental releases.
The program delivered a high degree of automated test coverage, with over 2,000 automated tests and reported automation coverage above 90 percent, supported by the Jenkins CI pipeline and targeted API and mobile automation suites. Infor M3 is identified throughout the implementation narrative as the central Manufacturing ERP platform enabling integrated commerce and back-office processes for Rexel UK.
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Rexel Uk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2019 |
In 2018, Rexel Uk deployed LivePerson Conversational Cloud on its website. The implementation uses LivePerson Conversational Cloud in the Chatbots and Conversational AI category to provide web-based conversational engagement supporting customer service and digital sales functions across Rexel Uk United Kingdom operations.
The deployment centers on cloud-hosted conversational capabilities embedded as a web messaging widget, including automated conversation flows, session orchestration, bot to agent escalation and conversation analytics for routing and visibility. Architecture and operational coverage connect the LivePerson Conversational Cloud front-end messaging layer with Rexel Uk customer support and ecommerce touchpoints, with governance focused on conversation design, escalation policies and phased content rollout managed by digital engagement and support teams.
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Rexel Uk Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Rexel Uk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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Rexel Uk Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Rexel Uk eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2015 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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Rexel Uk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2017 | 2018 |
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Rexel Uk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Rexel Uk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Rexel Uk
| First Name | Last Name | Title | Function | Department | Phone | |
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Digital Commerce Manager | Manager | IT | |
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Systems Manager (Digital & EDI) | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Head of IT Operations | Director | IT | |
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HR Service & Systems Manager | Manager | HR | |
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HR Director - UK and Ireland | Director | HR | |
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Human Resources Business Partner | Manager | HR | |
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Business Manager/Customer Serivice/Customer Experience | Manager | Customer Service | |
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FM National Contact Centre Manager | Manager | Customer Service | |
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Sales & Operations Director | Director | Sales | |
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Sales and Operations Director | Director | Sales | |
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Chief Financial Officer | CXO | Finance | |
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Category, Purchasing&Inventory Director | Director | Procurement | |
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Warehouse Manager | Manager | Supply Chain | |
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Logistics Process Manager, Information Systems | Manager | Supply Chain | |
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Commercial Finance Director | Director | Finance | |
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Apps Being Evaluated by Rexel Uk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rexel Uk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rexel Uk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Rexel Uk Technographics
Rexel Uk is a Distribution organization based in United Kingdom,
with around 2370 employees and annual revenues of $912.0 million.
Rexel Uk operates a diverse technology stack with applications such as
SAP SuccessFactors Compensation, Infor M3 and LivePerson Conversational Cloud,
covering areas like Compensation Management, Manufacturing ERP and Chatbots and Conversational AI.
Rexel Uk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infor and LivePerson.
Rexel Uk recently adopted applications including
PODFather Delivery Management Software in 2022, Wildix VoIP in 2021 and Kibo Unified Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rexel Uk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rexel Uk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rexel Uk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.