Rhaetian Railway
Rhaetian Railway Technographics
Rhaetian Railway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rhaetian Railway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Rhaetian Railway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rhaetian Railway has purchased the following applications: Basware AP Automation for AP Automation in 2020, SAP Enterprise Asset Management for Enterprise Asset Management in 2023, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rhaetian Railway is running and its propensity to invest more and deepen its relationship with BasWare , SAP , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rhaetian Railway revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rhaetian Railway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rhaetian Railway Tech Stack and Enterprise Applications
Rhaetian Railway ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020 Rhaetian Railway implemented Basware AP Automation to consolidate and streamline accounts payable across the organization, deploying an AP Automation platform to standardize invoice, purchase order, and expense handling. The program was initiated to centralize financial operations for a company that processes roughly 35,000 supplier invoices annually and operates a complex, multi-functional transport and tourism business in Switzerland, executed in partnership with Arcplace and Basware.
Basware AP Automation was configured to provide e-invoice capture, automated matching, and exceptions handling, with the deployment focused on invoice processing, purchase order reconciliation, and expense workflow automation. The implementation integrated with RhB’s archiving and scanning systems and was structured to interface with its customized ERP landscape, enabling automated data capture and routing, invoice validation, and high rate of straight-through processing.
Governance and operational rollout established a company-wide uniform digital process for supplier invoices, purchase orders, and expenses, shifting approvals and exception workflows into the Basware driven AP flow. Operational coverage centered on the finance and accounts payable teams, and the program achieved over 90 percent e-invoice auto-matching while improving AP team productivity, delivering a centralized AP Automation capability for Rhaetian Railway.
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ERP Financial | ERP |
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2020 | 2020 |
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Rhaetian Railway ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | Orianda Solutions | 2023 | 2023 |
In 2023, Rhaetian Railway implemented SAP Enterprise Asset Management as its Enterprise Asset Management platform. The project engaged Orianda Solutions as the implementation partner and focused on establishing standardized asset lifecycle processes across the carrier's Swiss rail network.
The SAP Enterprise Asset Management deployment covered configuration of asset master data, maintenance planning and scheduling, work order management, and mobile frontline maintenance applications to support field technicians. Orianda’s scope included status quo analysis, IT architecture and conception, configuration, data migration, front end development for mobile use, testing, go live support, and staff training to operationalize maintenance and engineering workflows.
The solution was provisioned within Rhaetian Railway’s SAP landscape to unify asset information and lifecycle visibility for maintenance, engineering and operations teams. Operational coverage emphasized network site maintenance and centralized documentation for asset condition and history, with processes aligned to enterprise maintenance governance.
Project governance followed Orianda’s asset management delivery model with iterative configuration sprints, acceptance testing and staged rollout waves. Training and knowledge transfer were embedded to ensure the SAP Enterprise Asset Management system was adopted into RhB’s maintenance governance and operational processes.
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Rhaetian Railway ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019 Rhaetian Railway implemented Atlassian Jira Service Desk to deliver IT Service Management capabilities. The deployment surfaces Atlassian Jira Service Desk on the company website to provide a web based intake channel and customer facing service portal for users and stakeholders.
The implementation configured core ITSM workflows typical of the category, including request intake and ticket tracking, incident ticketing, request fulfillment, service catalog entries, priority queues and SLA driven routing. Administrators used Jira Service Desk automation rules and custom workflow configurations to standardize ticket lifecycle states and to route work to defined support groups.
Operational coverage centers on IT operations and support teams, with the website hosted portal acting as the primary access point for submissions and status updates. Governance was organized around service owners and configured request types to align ticket routing with operational teams and to maintain operational processes within the Atlassian Jira Service Desk environment.
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Rhaetian Railway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Rhaetian Railway
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rhaetian Railway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rhaetian Railway IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rhaetian Railway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Rhaetian Railway Technographics
Rhaetian Railway is a Transportation organization based in Switzerland,
with around 1600 employees and annual revenues of $500.0 million.
Rhaetian Railway operates a diverse technology stack with applications such as
Basware AP Automation, SAP Enterprise Asset Management and Atlassian Jira Service Desk,
covering areas like AP Automation, Enterprise Asset Management and IT Service Management.
Rhaetian Railway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, SAP and Atlassian.
Rhaetian Railway recently adopted applications including
SAP Enterprise Asset Management in 2023, Basware AP Automation in 2020 and SAP S/4 HANA in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rhaetian Railway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rhaetian Railway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rhaetian Railway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.