Ribbon Communications
6500 Chase Oaks Blvd #100,
Plano, 75023, TX,
United States
Plano, 75023, TX,
United States
1 978-614-8100
Communications
Ribbon Communications Technographics
Ribbon Communications Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ribbon Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3394 Ribbon Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ribbon Communications has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ribbon Communications is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ribbon Communications revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ribbon Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ribbon Communications Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | SAP ERP ECC 6.0 | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
In 2010, Ribbon Communications implemented Oracle E-Business Suite as its core ERP Financial system, replacing SAP ERP ECC 6.0 and establishing a centralized finance platform. The implementation centered on finance and transactional consolidation across the enterprise and set the foundation for later roadmap decisions on application consolidation and cloud transition.
The Oracle E-Business Suite deployment included an Oracle R12 upgrade and explicit integration points with Financial applications, Demand Planning, Forecasting, Cost management, Transportation Management System, Warehouse Management System, Supplier Collaboration, and Agile PLM. Configuration work addressed financial ledgers, cost accounting flows, demand and forecast reconciliation, and supplier-facing collaboration capabilities, aligning functional modules to enterprise procurement and supply chain processes.
Architecturally the program was executed as a hybrid environment, combining on-premises Oracle E-Business Suite components with cloud-based planning and supplier collaboration elements, reflecting a mixed cloud and on-premises deployment. Integration work focused on cross-application data flows between financials, TMS, WMS, and PLM systems to support consolidated transaction processing and M&A consolidation activity.
Operational scope included delivery of four M&A projects and subsequent consolidation activities, with system architecture design undertaken to align IT strategy with business vision. Governance changes emphasized an enterprise application roadmap to centralize architecture decisions, make systems elastic for growth, and enable future integrations with best-in-class applications.
Post-implementation work from 2017 onward emphasized leading the digital roadmap for application consolidation and on-premises to cloud transitions, and ensuring the Oracle E-Business Suite implementation served as the ERP Financial backbone for those initiatives. The implementation narrative reflects a phased upgrade and integration approach, with architecture and governance layered to support M&A consolidation and hybrid cloud operations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Ribbon Communications implemented Microsoft 365 to support its Collaboration needs. The company publicly references Microsoft 365 on its website, indicating active use of the Microsoft 365 application suite in customer facing and internal contexts.
The Microsoft 365 deployment provides core Collaboration capabilities typical of the platform, including Exchange Online for corporate email, Microsoft Teams for real time collaboration, SharePoint Online for intranet and document management, and OneDrive for personal file sync. Configuration work focused on tenant level provisioning of user accounts, license assignment, and standard collaboration policy controls to govern content and access.
Identity and access were managed through Azure Active Directory as part of the Microsoft 365 tenancy, aligning authentication and single sign on across Collaboration workloads. Operational coverage spans corporate collaboration and content management functions, and the implementation is surfaced on the company website as part of its public technology footprint.
Governance emphasis included centralized administration of collaboration workloads, policy enforcement for information access, and lifecycle management of Microsoft 365 accounts. Ribbon Communications Microsoft 365 Collaboration supports corporate collaboration, document workflows, and external engagement channels without specific vendor or partner implementation details disclosed.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Ribbon Communications implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature to enable browser-based signature capture for customer-facing agreements and external consent workflows, positioning the Digital Signing capability at the web interaction layer for document execution and recipient signing flows.
Configuration emphasizes standard DocuSign eSignature functional modules, including embedded signing, recipient authentication controls, and envelope lifecycle management, with administrative control exercised through the DocuSign account console. Operational ownership aligns with web operations for technical embedding and with legal and commercial teams for agreement governance, while the implementation centers on browser-embedded signature handling and envelope orchestration provided by DocuSign eSignature.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2022 | 2022 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2024 | 2024 |
|
|
|
|
|
Caller ID | CRM |
|
2019 | 2019 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2024 | 2024 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Engagement | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Treasury Management | TRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Ribbon Communications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ribbon Communications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ribbon Communications Technographics
Ribbon Communications is a Communications organization based in United States,
with around 3394 employees and annual revenues of $1.00 billion.
Ribbon Communications operates a diverse technology stack with applications such as
Oracle E-Business Suite, Microsoft 365 and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
Ribbon Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and DocuSign.
Ribbon Communications recently adopted applications including
6sense Account Engagement Platform in 2024, Channelscaler Platform in 2024 and Zoominfo Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ribbon Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ribbon Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ribbon Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.