Richardson, 75080, TX,
United States
Richardson Bike Mart Technographics
Richardson Bike Mart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richardson Bike Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Richardson Bike Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richardson Bike Mart has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richardson Bike Mart is running and its propensity to invest more and deepen its relationship with Intuit , Stripe , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richardson Bike Mart revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richardson Bike Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richardson Bike Mart Tech Stack and Enterprise Applications
Richardson Bike Mart ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Richardson Bike Mart implemented Intuit Quickbooks Enterprise in the ERP Financial category. The implementation supported a 50-employee, $5 million revenue retail operation based in the United States and centralized accounting and finance functions across store and corporate activities.
The Intuit Quickbooks Enterprise deployment configured core financial modules including general ledger, accounts payable, accounts receivable, inventory accounting and financial reporting. Configuration emphasized a standardized chart of accounts, sales tax handling and transaction classification to align retail sales and cost of goods sold accounting, together with role-based access and audit trails for transaction-level visibility.
Operational coverage focused on finance and store operations, consolidating bookkeeping, invoice processing and receivables management into a single Intuit Quickbooks Enterprise instance. Governance included defined approval workflows, segregation of duties through user roles and documented accounting procedures to support consistent month-end close and ongoing transaction processing across the company.
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Payment Processing | ERP |
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2020 | 2020 |
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Richardson Bike Mart AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Richardson Bike Mart implemented Drift AI Chatbot on their website. The deployment uses Drift AI Chatbot as part of its Chatbots and Conversational AI capability to support online customer service and ecommerce interactions on bikemart.com. The implementation is delivered as a client-side embedded chat widget that surfaces conversational flows for product inquiries, store hours, and ordering guidance.
Functional capabilities implemented include automated conversational routing, intent-driven response flows, and lead capture workflows aligned with online sales support. Integration scope is web-native, with the chatbot operating at the customer engagement layer on the public site and enabling real-time handoff to human agents inside the Drift conversational platform. Operational ownership sits with customer service and ecommerce teams, who manage conversational content, escalation rules, and ongoing tuning of the Drift AI Chatbot.
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Richardson Bike Mart Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Richardson Bike Mart implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The company website references Google Workspace usage, and the deployment supports core office productivity and communication across the retailer's 50 employees in the United States. Use covers corporate email and cross-team document workflows for headquarters and retail staff.
The Google Workspace (Formerly Google G-Suite) implementation encompasses standard Collaboration modules including Gmail, Google Drive, Docs, Sheets, Calendar, and Meet for email hosting, document collaboration, scheduling, and video conferencing. Configuration and operational controls align with domain-managed email, user provisioning and shared Drive structures to support sales, retail operations and back office functions. Governance follows a small business model with centralized administrative controls and access permissions under the company domain to manage information sharing across departments.
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Richardson Bike Mart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Richardson Bike Mart PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Richardson Bike Mart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Richardson Bike Mart
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Manager | Manager | Finance | |
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Owner | CXO | Finance | |
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GM | CXO | Finance | |
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Apps Being Evaluated by Richardson Bike Mart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||