Richemont
Paseo de la Castellana, 141,
Madrid, 28046,
Spain
Madrid, 28046,
Spain
34 914 44 18 00
Retail
Richemont Technographics
Richemont Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richemont and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Richemont employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richemont has purchased the following applications: SAP Concur Invoice for AP Automation in 2015, SAP SuccessFactors Employee Central for Core HR in 2017, SAP Retail for Retail Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richemont is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richemont revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richemont intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richemont Tech Stack and Enterprise Applications
Richemont ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Richemont implemented SAP Concur Invoice as a central AP Automation solution for invoice and expense report processing. The deployment focused on automating invoice entry and control, establishing VAT account declaration and reconciliation, and supporting accounting document flows across multiple brands within the group.
SAP Concur Invoice was configured to support invoice capture, approval routing, and accounts payable workflow orchestration consistent with AP Automation practices. The environment was aligned with statutory VAT workflows, and the implementation included processes to analyze and record investments and fixed assets into SAP for accounting accuracy, ensuring SAP Concur Invoice posted validated accounting lines into the SAP accounting ledger.
Operational coverage included accounting for documents across several Richemont brands, monthly and annual closing activities, and preparation of documentation for audits. Day to day operational responsibilities captured in the implementation included entry and control of invoices and expense reports in CONCUR, management of VAT accounts, and various administrative accounting tasks tied to close schedules.
Governance centered on centralized AP processing and audit readiness, with workflow controls and reconciliation points to support month end and year end close cycles. SAP Concur Invoice served as the AP Automation layer that interfaced with SAP for fixed asset and accounting postings, while enabling standardized accounts payable procedures across the group.
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ERP Financial | ERP |
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2010 | 2010 |
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Expense Management | ERP |
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2015 | 2015 |
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Richemont HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Richemont implemented SAP SuccessFactors Employee Central to centralize Core HR functions across its Spanish retail operations. The deployment included SuccessFactors Recruiting and Employee Central modules, establishing a single system for employee master data and standardized hiring workflows.
SAP SuccessFactors Employee Central was configured to support a canonical HR data model, organizational management, job and position structures, and core employee lifecycle workflows. SuccessFactors Recruiting was configured for requisition management, candidate lifecycle tracking, interview coordination, and offer management to align talent acquisition with the centralized HR record.
Operational scope encompassed HR and Talent Acquisition teams for Richemont's approximately 300 employees in Spain, centralizing personnel records and role assignments at store and corporate levels. Governance introduced centralized HR administrators alongside localized HR business partners to own data stewardship and enforce standardized approval workflows for hires and employee changes.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Richemont ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Retail | Retail Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Richemont deployed SAP Retail as part of a Global Template rollout across Spain and Portugal, aligning local operations to a multinational SAP ECC 6 and SAP Retail architecture. The engagement centered on Retail Management capabilities and centralized financial control, with explicit responsibility for rolling out FICO configurations within the global template framework.
The implementation delivered SAP Retail alongside SAP ECC 6 with a focused FICO footprint, configuring core finance and controlling processes to support retail accounting, financial postings, cost tracking and profitability reporting. SAP Retail was configured to align retail master data, pricing logic and sales transaction flows with finance controls, ensuring transactional consistency between point of sale and the general ledger.
Operational integration covered coordination between finance and logistic areas, including retail operations, wholesale sales and purchasing, with master data harmonization and process sequencing to support order to cash and procure to pay workflows. The deployment scope was explicitly Spain and Portugal, and the solution architecture emphasized SAP ECC 6 as the transactional ERP backbone integrated with SAP Retail merchandising and store processes.
Governance for the rollout operated under the Global Template model, with centralized template standards and local validation and coordination for FICO and logistics processes. Execution responsibilities included configuration, testing cycles and go live coordination across finance, retail and purchasing functions, preserving the integrity of the Retail Management template while adapting local operational procedures where required.
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Richemont Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Richemont Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Richemont SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2019 | 2019 |
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Richemont CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Richemont ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Richemont PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Richemont IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Richemont CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Richemont
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Richemont Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richemont IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richemont digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Richemont Technographics
Richemont is a Retail organization based in Spain,
with around 300 employees and annual revenues of $200.0 million.
Richemont operates a diverse technology stack with applications such as
SAP Concur Invoice, SAP SuccessFactors Employee Central and SAP Retail,
covering areas like AP Automation, Core HR and Retail Management.
Richemont has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Richemont recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Akamai CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richemont’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Richemont’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richemont technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.