AI Buyer Insights:

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

Richmond Vona
Location
192 Seneca St Suite 200,
Buffalo, 14204, NY,
United States
Website
https://www.richmondvona.com/
Phone
1 716-354-3336
Artw industry
Professional Services
Employee
Revenue

Richmond Vona Technographics

Richmond Vona Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Richmond Vona and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Richmond Vona employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Richmond Vona has purchased the following applications: Litify for Legal Practice Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Richmond Vona is running and its propensity to invest more and deepen its relationship with Litify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Richmond Vona revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richmond Vona intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Richmond Vona Tech Stack and Enterprise Applications

Richmond Vona ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Litify Legacy Litify Legal Practice Management ERP Services and Operations n/a 2024 2024
In 2024, Richmond Vona implemented Litify as its central Legal Practice Management platform to run the firm as a data-driven, client-centric practice. Richmond Vona is a plaintiff law firm headquartered in Buffalo, New York handling single-event personal injury and mesothelioma matters across the state, and the Litify deployment was scoped to support intake, case management, and client communications across intake specialists, case managers, paralegals, and attorneys. The firm configured Litify to include dynamic intake questionnaires with conditional logic, matter stage workflows that trigger educational videos, and role-specific dashboards for KPIs and litigation tactics. The implementation prioritized intake automation and analytics, enabling measurement of lead volume, lead source performance, speed to first contact, and lead-to-qualified-case rates, and it standardized scripting and forms so qualified cases can be assessed on the initial call in under 20 minutes. Richmond Vona integrated SMS Magic with Litify to automate SMS and email touchpoints, including welcome messages, attorney introduction videos, appointment confirmations, IME reminders, and document upload prompts. Litify was configured to capture and correlate data from digital marketing campaigns into the same platform, providing unified visibility from marketing source through intake to matter stages and ensuring operational coverage for statewide case handling. Governance changes centered on KPI-driven workflows and real-time transparency, with dashboards used by department heads to forecast staffing and refine marketing spend. The deployment established cross-role accountability so intake specialist, case manager, paralegal, and attorney KPIs are interconnected, and automated reminders and stage triggers enforce standardized process steps and timely client communication. Explicit results reported include placement on the 2024 Inc. 5000 list with over 1,000% growth in three years, sustained intake conversion metrics including over 90% intake conversion and 97% conversion of qualified leads on the phone, average call duration under 20 minutes, missed IME appointments reduced from 8% to under 2% via SMS automation, 98% SMS open rates with 90% read within three minutes, and all leads resolved within 10 business days, alongside improved Google review activity and faster case resolution.

IT Decision Makers and Key Stakeholders at Richmond Vona

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Richmond Vona Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richmond Vona IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richmond Vona digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Richmond Vona Technographics
Richmond Vona is a Professional Services organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Richmond Vona operates a diverse technology stack with applications such as Litify, covering areas like Legal Practice Management.
Richmond Vona has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Litify.
Richmond Vona recently adopted applications including Litify in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richmond Vona’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Richmond Vona’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richmond Vona technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.