Ridgecrest Regional Hospital
1081 N. China Lake Blvd.,
Ridgecrest, 93555, CA,
United States
Ridgecrest, 93555, CA,
United States
1 760-446-3551
Healthcare
Ridgecrest Regional Hospital Technographics
Ridgecrest Regional Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ridgecrest Regional Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 860 Ridgecrest Regional Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ridgecrest Regional Hospital has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2012, Microsoft 365 for Collaboration in 2017, Qualtrics CustomerXM for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ridgecrest Regional Hospital is running and its propensity to invest more and deepen its relationship with HealthcareSource , UKG , Relias or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ridgecrest Regional Hospital revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ridgecrest Regional Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ridgecrest Regional Hospital Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Ridgecrest Regional Hospital implemented HealthcareSource Applicant Tracking System. The HealthcareSource Applicant Tracking System serves as the hospital's Applicant Tracking System for publishing openings and capturing candidate applications directly on the Ridgecrest website, rrh.org. The deployment centralized recruiting workflows for the HR and talent acquisition function across the 800-employee hospital, providing a single system of record for job postings and applicant intake.
The implementation was configured to publish job postings to the hospital career site and to capture applicant profiles, supporting candidate screening, interview scheduling, and offer tracking workflows. Operational coverage focuses on HR and hiring managers, with governance applied through recruiting process automation and role-based user access controls to manage workflow handoffs and compliance of hiring procedures.
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Core HR | HCM |
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2008 | 2008 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Ridgecrest Regional Hospital implemented Microsoft 365 to provide Collaboration capabilities across clinical, administrative, and leadership teams. The implementation is documented on the hospital website, indicating Microsoft 365 as the primary Collaboration platform in use by the organization.
The Microsoft 365 deployment centers on cloud-hosted collaboration services, including enterprise email and calendaring, document collaboration and intranet services, team messaging and conferencing, and personal file sync and sharing. Microsoft 365 was configured to support clinical scheduling, administrative workflows, policy and procedure distribution, and cross-departmental communication, reflecting Collaboration category functional terminology and process alignment.
Operational coverage spans the hospital campus and associated support departments, with user provisioning and access controls managed through centralized IT governance. Governance practices emphasize role-based access, group workspace provisioning, and content lifecycle controls to manage sensitive clinical and administrative information within the Collaboration environment.
The hospital’s public site references Microsoft 365, which reinforces the platform’s role in employee communication and content publishing. Ridgecrest Regional Hospital Microsoft 365 Collaboration supports core business functions including clinical coordination, administrative operations, and executive communication, with architecture organized around cloud collaboration services and centralized governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Ridgecrest Regional Hospital implemented Qualtrics CustomerXM in the Customer Experience category to consolidate and simplify its patient experience program. The deployment targeted consolidation of existing listening programs, Hospital Consumer Assessment of Healthcare Providers and Systems HCAHPS surveys, and related patient assessments onto a single Qualtrics XM Platform instance, with HCAHPS retained as the 29 question regulatory data collection instrument and an approved vendor relationship for required reporting.
Qualtrics CustomerXM was configured to centralize survey management, automated feedback collection, and real time insights for patient care and quality teams, enabling continuous design and improvement of patient experience workflows. Configuration work emphasized HCAHPS-specific survey templates and experience analytics, with operational capabilities aligned to common Customer Experience workflows such as feedback routing, closed loop follow up, and experience trend analysis.
Architecturally the implementation leverages the Qualtrics XM Platform for data capture and analytics, with explicit emphasis on seamless integration of existing listening programs and HCAHPS data streams into a unified feedback repository. The platform selection was informed by Qualtrics security and compliance posture, including ISO 27001 and FedRAMP certifications and HITRUST certification to support HIPAA related controls and patient data governance.
Governance and operational coverage centered on quality and patient care functions, led at the hospital by the Quality Administrator and aligned with enterprise patient experience objectives across the organization. Ridgecrest cited the ability to access real time patient feedback and to continuously improve patient experience as primary outcomes of the Qualtrics CustomerXM rollout in the Customer Experience category.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ridgecrest Regional Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ridgecrest Regional Hospital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ridgecrest Regional Hospital IT executives and key decision makers. This section highlights Ridgecrest Regional Hospital's latest recorded technology evaluations, including McKesson Paragon for Healthcare ERP on 2025-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ridgecrest Regional Hospital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ridgecrest Regional Hospital Technographics
Ridgecrest Regional Hospital is a Healthcare organization based in United States,
with around 860 employees and annual revenues of $150.0 million.
Ridgecrest Regional Hospital operates a diverse technology stack with applications such as
HealthcareSource Applicant Tracking System, Microsoft 365 and Qualtrics CustomerXM,
covering areas like Applicant Tracking System, Collaboration and Customer Experience.
Ridgecrest Regional Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HealthcareSource, Microsoft and Qualtrics.
Ridgecrest Regional Hospital recently adopted applications including
Qualtrics CustomerXM in 2021, Cloudflare CDN in 2020 and Amazon EC2 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ridgecrest Regional Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ridgecrest Regional Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ridgecrest Regional Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.