Waconia, 55387, MN,
United States
Ridgeview Medical Center Technographics
Ridgeview Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ridgeview Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Ridgeview Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ridgeview Medical Center has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2012, iSalus AllMeds EMR for Electronic Health Record in 2011, Epic Cadence for Online Meeting Scheduling in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ridgeview Medical Center is running and its propensity to invest more and deepen its relationship with UKG , iSalus , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ridgeview Medical Center revenues, which have grown to $370.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ridgeview Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ridgeview Medical Center Tech Stack and Enterprise Applications
Ridgeview Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Ridgeview Medical Center implemented UKG Workforce Central HR (ex Kronos Workforce HR) as its Core HR solution for its independent regional healthcare network in Minnesota. The deployment centralized time and attendance, employee scheduling, selection and hiring, workforce analytics, and HR and payroll capabilities within a single application to consolidate workforce processes across clinical and administrative functions. UKG Workforce Central HR was configured to support staffing workflows and standardized HR recordkeeping, enabling consistent time capture, shift scheduling, and applicant selection workflows across the organization.
The implementation prioritized operational labor management use cases, leveraging workforce analytics to inform scheduling and hiring decisions and to enforce timekeeping and payroll controls. Governance shifted toward consolidated scheduling and time policies maintained in the Core HR system, with analytics integrated into routine labor planning and hiring workflows. Ridgeview expects to control labor costs, minimize compliance risk, and improve workforce productivity as a result.
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Payroll | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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Ridgeview Medical Center ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iSalus | Legacy | iSalus AllMeds EMR | Electronic Health Record | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Ridgeview Medical Center implemented iSalus AllMeds EMR as its Electronic Health Record, establishing a single-source clinical record for physician documentation and medication management. The deployment focused on embedding iSalus AllMeds EMR into core clinical workflows across inpatient and ambulatory care settings, aligning charting, order entry, and e-prescribing to clinician workstreams.
The implementation configured clinical documentation modules, computerized provider order entry, medication reconciliation and e-prescribing functionality within iSalus AllMeds EMR. Configuration work emphasized template-driven charting for physicians and nurses, protocol-based order sets for common conditions, and medication management capabilities consistent with Electronic Health Record best practices.
Operational coverage centered on clinical departments and physician practices, with IT and clinical informatics teams responsible for system configuration, user provisioning, and clinical workflow alignment. Ridgeview Medical Center staff bring experience with NextGen, Physician Webstation, AllMeds EMR and Allscripts EMR, which informed training, template design and clinician adoption strategies for iSalus AllMeds EMR.
Governance was structured through interdisciplinary ownership, combining clinical informatics oversight with physician steering to manage configuration changes and clinical decision support rules. Training and go-live sequencing were coordinated to limit clinical disruption, while ongoing governance processes directed iterative updates to documentation templates and order sets within the iSalus AllMeds EMR environment.
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Laboratory Management | ERP Services and Operations |
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2015 | 2016 |
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Patient Management | ERP Services and Operations |
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2020 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2020 | 2021 |
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Ridgeview Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | Epic Cadence | Online Meeting Scheduling | Collaboration | n/a | 2020 | 2021 |
In 2020, Ridgeview Medical Center implemented Epic Cadence in the Online Meeting Scheduling category. The deployment centers Epic Cadence as the scheduling engine supporting clinical appointment orchestration and the hospital revenue cycle scheduling touchpoints identified in Ridgeview hiring and informatics planning. The implementation is positioned within the broader Epic ecosystem and is referenced alongside expected Epic module experience for Resolute and Prelude in Ridgeview’s Informatics Analyst role.
Epic Cadence configuration work at Ridgeview emphasizes appointment workflow design, scheduling templates, patient access flows, and operational rounding support for clinical end users. Configuration and optimization activities are driven by evidence based practice and clinical workflow requirements, with analysts working elbow to elbow with end users to tune scheduling rules, appointment types, and registration handoffs. The Informatics Analyst remit includes developing reliable workflows that promote standardization across similar practice settings and contributing to formal and informal education for staff and patients.
Operational coverage spans clinical departments and revenue cycle functions, with explicit linkage to Resolute and Prelude module knowledge when present in the environment. The implementation work includes building reports and dashboards in support of organizational quality initiatives, continuous data collection and analysis related to patient safety and scheduling outcomes, and close collaboration between application analysts, IT teams, and quality staff. Analysts serve as the liaison representing clinical needs and maintain awareness of ongoing IT initiatives that could affect scheduling and registration workflows.
Governance practices emphasize workflow standardization, regulatory compliance, and change management principles applied to scheduling processes and health IT configuration. Responsibilities include assessing, planning, designing, implementing, and evaluating clinical workflow and business process changes, and producing outcomes oriented work plans and project deliverables. Continuous monitoring of the environment and targeted education programs are described as part of sustaining safe, effective, and efficient use of Epic Cadence across Ridgeview’s clinical and revenue operations.
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Ridgeview Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Ridgeview Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Ridgeview Medical Center TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2020 | 2021 |
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Ridgeview Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2001 | 2001 |
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Ridgeview Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Ridgeview Medical Center
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Apps Being Evaluated by Ridgeview Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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