AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Right at Home Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management n/a 2009 2009
In 2009, Right at Home deployed Intuit Quickbooks Enterprise to centralize accounting ledgers and client account management across its United States operations. The implementation positioned Intuit Quickbooks Enterprise as the primary ERP Financial system for the accounting and finance organization, consolidating cash application, accounts payable, accounts receivable, and payroll export activities. Configuration work focused on using Intuit Quickbooks Enterprise as the central general ledger and client account repository while retaining a proprietary invoicing application to generate client invoices. Teams performed collections calls and executed remote deposits, then posted payments into the correct client accounts in Intuit Quickbooks Enterprise. QuickBooks Online was used in parallel to track and pay merchant bills, and payroll data was created and exported from QuickBooks into a third party payroll vendor for processing. Operational integrations were practical and process driven, linking the proprietary invoicing tool, QuickBooks Online billing workflows, remote deposit procedures, and payroll export files to the Intuit Quickbooks Enterprise ledger. The accounting group worked closely with the scheduling team to detect and correct client billing and scheduling discrepancies, creating an operational feedback loop between finance and scheduling functions. Governance emphasis centered on documenting end to end accounting procedures, standard operating procedures for collections and cash application, and reconciliations between scheduling and billing. All accounting tasks were cataloged into documented processes to standardize transaction handling, posting, and external payroll handoff within the ERP Financial environment.
Payment Processing ERP Financial Management 2017 2017
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPlus Legacy PayPlus Payroll HCM n/a 2019 2019
In 2019 Right at Home implemented PayPlus, deploying PayPlus Payroll services to centralize payroll and tax processing across its United States home-care franchise operations. The deployment used a managed service architecture with PayPlus operating payroll runs, statutory tax filings, and consolidated reporting for franchise and corporate payroll channels. The implementation leveraged payroll processing, tax compliance, and HR support capabilities as described in vendor materials, standardizing payroll calculations, tax withholding, payroll tax filings, and HR-related reporting into a single vendor-managed service. Configuration focused on payroll schedule alignment, tax jurisdiction mapping, and automated payroll-to-tax reporting pipelines. Operational scope targeted franchise owners and corporate finance teams within Right at Home's United States footprint, consolidating payroll feeds, timekeeping inputs, and reporting submissions into PayPlus processes. PayPlus engagement emphasized moving clients off larger providers to simplify tax and reporting for multi-site home-care operations, consistent with vendor client testimonials. Governance changes centered on centralizing tax compliance ownership with PayPlus while redefining franchise reporting responsibilities and exception workflows, enabling PayPlus to manage tax filings and ongoing compliance tasks. Vendor materials list Right at Home as a reference client and indicate simplified tax and reporting processes as a primary outcome, with no vendor-provided quantitative outcomes disclosed.
Recruiting HCM 2019 2019
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
WellSky Legacy WellSky TeamEngage Home Care Management ERP Services and Operations n/a 2024 2024
In 2024, Right at Home piloted WellSky TeamEngage in Gainesville, Florida to evaluate automated caregiver engagement and recognition within the Home Care Management category. The initiative was framed as an HR process pilot at the Right at Home Gainesville franchise, with usage inferred through the WellSky and Ava integration announcement and a Home Health Care News report that names Right at Home Gainesville as an Ava partner. The pilot focused on Ava’s automated caregiver rewards and recognition functionality integrated into WellSky TeamEngage, implementing recognition workflows, eligibility rules for rewards, and automated notification processes to support punctuality and recruitment objectives. WellSky TeamEngage was configured to surface engagement signals and trigger HR-facing actions tied to caregiver performance and attendance, aligning with typical Home Care Management capabilities around workforce engagement and retention. Operational coverage was limited to the Gainesville location, impacting HR and frontline operations rather than an enterprise wide deployment. Integration between WellSky TeamEngage and Ava was the central technical linkage, enabling the automated rewards functionality to execute from within the Home Care Management application stack. Governance for the pilot remained with local HR and operations leaders at Right at Home Gainesville, with the project scoped as a targeted engagement experiment to boost caregiver engagement, punctuality, and recruitment. The narrative is grounded in the reported WellSky and Ava integration and the Home Health Care News designation of Right at Home Gainesville as an Ava partner, supporting the inference of WellSky TeamEngage usage.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2016 2016
CRM CRM 2021 2021
Data Management Platform CRM 2014 2014
Data Management Platform CRM 2018 2018
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2013 2013
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Right at Home
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Right at Home Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Right at Home Technographics

Right at Home is a Healthcare organization based in United States, with around 5500 employees and annual revenues of $1.20 billion.

Right at Home operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, PayPlus and WellSky TeamEngage, covering areas like ERP Financial, Payroll and Home Care Management.

Right at Home has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, PayPlus and WellSky.

Right at Home recently adopted applications including WellSky TeamEngage in 2024, Hubspot CRM in 2021 and Constant Contact Email Marketing in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Right at Home’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Right at Home’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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