Omaha, 68106, NE,
United States
Right at Home Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Right at Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Right at Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Right at Home has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, PayPlus for Payroll in 2019, WellSky TeamEngage for Home Care Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Right at Home is running and its propensity to invest more and deepen its relationship with Intuit , Vanco Payment Solutions , PayPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Right at Home revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Right at Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, Right at Home deployed Intuit Quickbooks Enterprise to centralize accounting ledgers and client account management across its United States operations. The implementation positioned Intuit Quickbooks Enterprise as the primary ERP Financial system for the accounting and finance organization, consolidating cash application, accounts payable, accounts receivable, and payroll export activities.
Configuration work focused on using Intuit Quickbooks Enterprise as the central general ledger and client account repository while retaining a proprietary invoicing application to generate client invoices. Teams performed collections calls and executed remote deposits, then posted payments into the correct client accounts in Intuit Quickbooks Enterprise. QuickBooks Online was used in parallel to track and pay merchant bills, and payroll data was created and exported from QuickBooks into a third party payroll vendor for processing.
Operational integrations were practical and process driven, linking the proprietary invoicing tool, QuickBooks Online billing workflows, remote deposit procedures, and payroll export files to the Intuit Quickbooks Enterprise ledger. The accounting group worked closely with the scheduling team to detect and correct client billing and scheduling discrepancies, creating an operational feedback loop between finance and scheduling functions.
Governance emphasis centered on documenting end to end accounting procedures, standard operating procedures for collections and cash application, and reconciliations between scheduling and billing. All accounting tasks were cataloged into documented processes to standardize transaction handling, posting, and external payroll handoff within the ERP Financial environment.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPlus | Legacy | PayPlus | Payroll | HCM | n/a | 2019 | 2019 |
In 2019 Right at Home implemented PayPlus, deploying PayPlus Payroll services to centralize payroll and tax processing across its United States home-care franchise operations. The deployment used a managed service architecture with PayPlus operating payroll runs, statutory tax filings, and consolidated reporting for franchise and corporate payroll channels.
The implementation leveraged payroll processing, tax compliance, and HR support capabilities as described in vendor materials, standardizing payroll calculations, tax withholding, payroll tax filings, and HR-related reporting into a single vendor-managed service. Configuration focused on payroll schedule alignment, tax jurisdiction mapping, and automated payroll-to-tax reporting pipelines.
Operational scope targeted franchise owners and corporate finance teams within Right at Home's United States footprint, consolidating payroll feeds, timekeeping inputs, and reporting submissions into PayPlus processes. PayPlus engagement emphasized moving clients off larger providers to simplify tax and reporting for multi-site home-care operations, consistent with vendor client testimonials.
Governance changes centered on centralizing tax compliance ownership with PayPlus while redefining franchise reporting responsibilities and exception workflows, enabling PayPlus to manage tax filings and ongoing compliance tasks. Vendor materials list Right at Home as a reference client and indicate simplified tax and reporting processes as a primary outcome, with no vendor-provided quantitative outcomes disclosed.
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Recruiting | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WellSky | Legacy | WellSky TeamEngage | Home Care Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Right at Home piloted WellSky TeamEngage in Gainesville, Florida to evaluate automated caregiver engagement and recognition within the Home Care Management category. The initiative was framed as an HR process pilot at the Right at Home Gainesville franchise, with usage inferred through the WellSky and Ava integration announcement and a Home Health Care News report that names Right at Home Gainesville as an Ava partner.
The pilot focused on Ava’s automated caregiver rewards and recognition functionality integrated into WellSky TeamEngage, implementing recognition workflows, eligibility rules for rewards, and automated notification processes to support punctuality and recruitment objectives. WellSky TeamEngage was configured to surface engagement signals and trigger HR-facing actions tied to caregiver performance and attendance, aligning with typical Home Care Management capabilities around workforce engagement and retention.
Operational coverage was limited to the Gainesville location, impacting HR and frontline operations rather than an enterprise wide deployment. Integration between WellSky TeamEngage and Ava was the central technical linkage, enabling the automated rewards functionality to execute from within the Home Care Management application stack.
Governance for the pilot remained with local HR and operations leaders at Right at Home Gainesville, with the project scoped as a targeted engagement experiment to boost caregiver engagement, punctuality, and recruitment. The narrative is grounded in the reported WellSky and Ava integration and the Home Health Care News designation of Right at Home Gainesville as an Ava partner, supporting the inference of WellSky TeamEngage usage.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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