Delft, 2622 HA,
Netherlands
Rijkswaterstaat Central Information Services Technographics
Rijkswaterstaat Central Information Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rijkswaterstaat Central Information Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Rijkswaterstaat Central Information Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rijkswaterstaat Central Information Services has purchased the following applications: ISAH ERP for Manufacturing ERP in 2017, Microsoft Clarity for Marketing Analytics in 2022, Accept Mission for Project Portfolio Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rijkswaterstaat Central Information Services is running and its propensity to invest more and deepen its relationship with ISAH Business software , Microsoft , Accept Mission or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rijkswaterstaat Central Information Services revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rijkswaterstaat Central Information Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rijkswaterstaat Central Information Services Tech Stack and Enterprise Applications
Rijkswaterstaat Central Information Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ISAH Business software | Legacy | ISAH ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Rijkswaterstaat Central Information Services implemented ISAH ERP, deploying the ISAH ERP application as a Manufacturing ERP solution to formalize core operational processes within the Central Information Services organization. The deployment was positioned to provide structured enterprise resource planning capabilities for internal operational and asset support functions across the organization.
The implementation emphasized standard Manufacturing ERP functional modules, including production and maintenance planning, inventory and spare parts management, procurement and purchasing workflows, financial posting and reporting, and master data management. ISAH ERP was configured to support maintenance management processes and shop floor data capture consistent with Manufacturing ERP functional patterns.
Operational coverage focused on business functions such as maintenance and asset management, procurement, finance, and IT operations within Rijkswaterstaat Central Information Services, aligning ERP transactional workflows with existing organizational responsibilities. The implementation narrative lists Rijkswaterstaat Central Information Services as a customer of ISAH ERP for these Manufacturing ERP capabilities.
Governance was structured around centralized master data controls, role based access for operational teams, and staged process standardization across functional groups, with phased configuration and rollout to align users and workflows. Configuration and process workstreams concentrated on enforcing consistent maintenance and procurement procedures through the ISAH ERP Manufacturing ERP platform.
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Rijkswaterstaat Central Information Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, Rijkswaterstaat Central Information Services deployed Microsoft Clarity on its public website as a focused Marketing Analytics implementation. The deployment used Microsoft Clarity JavaScript instrumentation embedded in site templates to capture session replay, heatmaps, click and scroll behavior, and page engagement signals, with the full application name Microsoft Clarity used for analytics collection and dashboarding. Configuration and tagging were managed by the Central Information Services team, which applied page level filters and event capture aligned to content and user experience analysis workflows, and the implementation emphasized client side capture and browser based playback for UX investigation. Operational responsibility sits with Central Information Services and the digital communications and web analytics teams, who use Microsoft Clarity data for behavior analysis, content prioritization, and usability troubleshooting across the Rijkswaterstaat public web estate, with access and configuration governed centrally by CIS through role based controls and standard operational procedures.
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Rijkswaterstaat Central Information Services PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accept Mission | Legacy | Accept Mission | Project Portfolio Management | PPM | n/a | 2022 | 2022 |
In 2022, Rijkswaterstaat Central Information Services deployed Accept Mission to run a digital brainstorm open innovation campaign as part of its Smart Patrol maritime safety program. The Accept Mission implementation leveraged digital campaigns / idea collection modules to solicit ideas specifically aimed at improving passage of sluices and locks.
The engagement occurred in Q1 2022 and was operated through the Smart Patrol project team, which routed submissions into structured idea evaluation pipelines. Accept Mission captured submissions and supported the processing of proposals into actionable concepts, and those concepts directly informed later field pilots. Module usage for digital campaigns and idea collection is documented on the Smart Patrol project page, demonstrating operational use within maritime safety program management and project teams.
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IT Decision Makers and Key Stakeholders at Rijkswaterstaat Central Information Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Rijkswaterstaat Central Information Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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