Delft, 2622 HA,
Netherlands
Rijkswaterstaat Technographics
Rijkswaterstaat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rijkswaterstaat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Rijkswaterstaat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rijkswaterstaat has purchased the following applications: ISAH ERP for Manufacturing ERP in 2017, Microsoft Clarity for Marketing Analytics in 2022, ServiceNow ITSM for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rijkswaterstaat is running and its propensity to invest more and deepen its relationship with ISAH Business software , Microsoft , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rijkswaterstaat revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rijkswaterstaat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rijkswaterstaat Tech Stack and Enterprise Applications
Rijkswaterstaat ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ISAH Business software | Legacy | ISAH ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Rijkswaterstaat Central Information Services implemented ISAH ERP, deploying the ISAH ERP application as a Manufacturing ERP solution to formalize core operational processes within the Central Information Services organization. The deployment was positioned to provide structured enterprise resource planning capabilities for internal operational and asset support functions across the organization.
The implementation emphasized standard Manufacturing ERP functional modules, including production and maintenance planning, inventory and spare parts management, procurement and purchasing workflows, financial posting and reporting, and master data management. ISAH ERP was configured to support maintenance management processes and shop floor data capture consistent with Manufacturing ERP functional patterns.
Operational coverage focused on business functions such as maintenance and asset management, procurement, finance, and IT operations within Rijkswaterstaat Central Information Services, aligning ERP transactional workflows with existing organizational responsibilities. The implementation narrative lists Rijkswaterstaat Central Information Services as a customer of ISAH ERP for these Manufacturing ERP capabilities.
Governance was structured around centralized master data controls, role based access for operational teams, and staged process standardization across functional groups, with phased configuration and rollout to align users and workflows. Configuration and process workstreams concentrated on enforcing consistent maintenance and procurement procedures through the ISAH ERP Manufacturing ERP platform.
|
Rijkswaterstaat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, Rijkswaterstaat Central Information Services deployed Microsoft Clarity on its public website as a focused Marketing Analytics implementation. The deployment used Microsoft Clarity JavaScript instrumentation embedded in site templates to capture session replay, heatmaps, click and scroll behavior, and page engagement signals, with the full application name Microsoft Clarity used for analytics collection and dashboarding. Configuration and tagging were managed by the Central Information Services team, which applied page level filters and event capture aligned to content and user experience analysis workflows, and the implementation emphasized client side capture and browser based playback for UX investigation. Operational responsibility sits with Central Information Services and the digital communications and web analytics teams, who use Microsoft Clarity data for behavior analysis, content prioritization, and usability troubleshooting across the Rijkswaterstaat public web estate, with access and configuration governed centrally by CIS through role based controls and standard operational procedures.
|
Rijkswaterstaat ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2020 | 2020 |
|
Rijkswaterstaat PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Rijkswaterstaat
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rijkswaterstaat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||