Ryad Bank
Eastern Ring Road – Granada Oasis – A1 Tower,
Riyadh, 11416,
Saudi Arabia
Riyadh, 11416,
Saudi Arabia
966 11 401 3030
Banking and Financial Services
Ryad Bank Technographics
Ryad Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ryad Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6087 Ryad Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ryad Bank has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Liferay Digital Experience Platform (DXP) for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ryad Bank is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Cisco Systems , Liferay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ryad Bank revenues, which have grown to $4.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ryad Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ryad Bank Tech Stack and Enterprise Applications
Ryad Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Ryad Bank implemented LogMeIn BoldChat on its public website to provide real time customer engagement. The LogMeIn BoldChat deployment places Chatbots and Conversational AI capability at the web channel level to handle inquiries and support tasks for retail customers.
The implementation is centered on a web chat widget embedded in site pages, an agent console for live handling, chat routing and queuing, session transcript capture, and canned response libraries to standardize interactions. Configuration includes proactive chat triggers on key customer flows and reporting dashboards consistent with Chatbots and Conversational AI platforms to monitor volumes and agent activity.
Operational coverage is focused on digital customer service channels and contact center agents, with the application instrumenting web sessions and preserving chat transcripts for case handling and follow up. Governance is aligned to centralized configuration of agent scripts and escalation workflows, integrating the LogMeIn BoldChat application with customer support and digital engagement business functions.
|
Ryad Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Ryad Bank implemented Cisco Webex Meetings on their website. Ryad Bank deployed Cisco Webex Meetings to provide browser-based meeting access surfaced through the corporate site, placing the initiative squarely in the Audio Video and Web Conferencing category. The visible use of Cisco Webex Meetings on the public site indicates a web-embedded join flow for live conferencing and customer or partner interactions.
The implementation leverages Cisco Webex Meetings core capabilities including video conferencing, screen sharing, meeting scheduling, participant management, and cloud recording, consistent with Audio Video and Web Conferencing functional workflows. The deployment uses the Webex browser client and standard meeting orchestration features to support meeting initiation and join flows directly from web pages. Operational coverage is centered on the bank website as the access point for conferencing sessions, with IT teams responsible for provisioning, configuring Webex meeting settings, and managing access controls.
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Ryad Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2023 | 2023 |
In 2023 Riyad Bank implemented Liferay Digital Experience Platform (DXP) for Web Content Management on its public website riyadbank.com in Saudi Arabia. The rollout centers on Liferay Digital Experience Platform (DXP) as the primary content and portal layer for customer facing web channels, consolidating site management and content publishing under a single platform.
The implementation focuses on core Web Content Management capabilities including content authoring and approval workflows, page and template management, asset libraries, staging and publishing, and experience personalization. Configuration emphasizes role based permissions and editorial governance to coordinate marketing, digital channels, and corporate communications teams. Operational coverage is the bank website and related customer facing web properties, with standard WCM workflows used to orchestrate content lifecycle and release cadence across the enterprise web estate.
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Ryad Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
Ryad Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2006 | 2006 |
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Ryad Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2022 | 2022 |
|
Ryad Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2024 | 2024 |
|
Ryad Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Ryad Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ryad Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ryad Bank IT executives and key decision makers. This section highlights Ryad Bank's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2026-03-09, FIS Commercial Loan Servicing (formerly ACBS) for Loan Management on 2025-12-07, and Murex MX.3 for Trading Platform, Portfolio and Investment Management on 2025-08-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ryad Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-09 | Ryad Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2025-12-07 | Ryad Bank | Evaluated | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | ERP Services and Operations |
| 2025-08-21 | Ryad Bank | Evaluated | Murex | Murex MX.3 | Trading Platform, Portfolio and Investment Management | Investment Management |
| 2025-07-28 | Ryad Bank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-07-21 | Ryad Bank | Evaluated |
|
|
EPM | EPM |
| 2024-09-16 | Ryad Bank | Evaluated |
|
|
Financial Consolidation and Close | EPM |
FAQ - APPS RUN THE WORLD Ryad Bank Technographics
Ryad Bank is a Banking and Financial Services organization based in Saudi Arabia,
with around 6087 employees and annual revenues of $4.59 billion.
Ryad Bank operates a diverse technology stack with applications such as
LogMeIn BoldChat, Cisco Webex Meetings and Liferay Digital Experience Platform (DXP),
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Ryad Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GoTo (formerly LogMeIn), Cisco Systems and Liferay.
Ryad Bank recently adopted applications including
SS&C Blue Prism in 2024, Liferay Digital Experience Platform (DXP) in 2023 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryad Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ryad Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ryad Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.