Oakland, 94621, CA,
United States
RJR Technology Technographics
RJR Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RJR Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 RJR Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RJR Technology has purchased the following applications: Microsoft 365 for Collaboration in 2015, Five9 Cloud for Call Center in 2015, GoDaddy for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RJR Technology is running and its propensity to invest more and deepen its relationship with Microsoft , Five9 , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RJR Technology revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RJR Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RJR Technology Tech Stack and Enterprise Applications
RJR Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, RJR Technology implemented Microsoft 365 as its primary Collaboration platform. The deployment established a cloud-based Microsoft 365 tenant to centralize email and productivity services for the 50-employee manufacturing firm, and the company surfaces Office 365 Mail on their website for external contact routing.
Microsoft 365 was configured to provide core Collaboration capabilities including hosted email and mailbox provisioning, document storage and team file sharing, endpoint file sync, and real-time messaging and meetings. The implementation was operated as a single-tenant cloud deployment with centralized tenant administration, user provisioning workflows, and basic collaboration governance to manage accounts and access. Integration with the corporate website for Office 365 Mail is explicitly in use, and operational scope covers organization-wide productivity and communications workloads for RJR Technology.
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RJR Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | Direct from vendor | 2015 | 2015 |
In 2015, RJR Technology implemented Five9 Cloud to provide centralized inbound and outbound voice capabilities for its small manufacturing customer support and order desk. The deployment used Five9 Cloud as a hosted Call Center application, procured direct from the vendor and provisioned in the cloud for US-based operations. The implementation emphasized browser-based agent desktops and centralized administration rather than on-premises telephony.
Configuration focused on core Call Center modules including automatic call distribution, interactive voice response, agent routing, and real-time reporting, aligned with standard contact center workflows for support and order processing. Architecture relied on Five9 Cloud multi-tenant cloud services with vendor-managed telephony termination and a centralized administration console for agent provisioning, role-based access, and queue management. Rollout followed staged agent onboarding and configuration of scripts and queues to support cross-functional use by customer service and sales operations.
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RJR Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, RJR Technology implemented GoDaddy to manage DNS and the company web presence. RJR Technology uses GoDaddy DNS on their website and relies on GoDaddy as its Application Hosting and Computing Services provider for domain name management and public site hosting.
The implementation centers on authoritative DNS management and domain registration capabilities, coupled with GoDaddy hosting control features to serve the corporate site. Operational ownership is oriented toward web and marketing functions, with centralized account and access controls for DNS record changes and domain administration, and standard hosting configuration workflows to provision and update site content.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at RJR Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior IT Systems Administrator | Manager | IT | ||||
| President & CEO | CXO | Finance |
Apps Being Evaluated by RJR Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||