Chicago, 60661, IL,
United States
RKON Technologies Technographics
RKON Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RKON Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 RKON Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RKON Technologies has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Zimma Ticket Tailor for Reservation and Booking Management in 2021, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RKON Technologies is running and its propensity to invest more and deepen its relationship with Intuit , PayPal , Zimma or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RKON Technologies revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RKON Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RKON Technologies Tech Stack and Enterprise Applications
RKON Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2015 | 2015 |
In 2015, RKON Technologies implemented Intuit Quickbooks Enterprise as its ERP Financial solution. The deployment positioned Intuit Quickbooks Enterprise to centralize corporate accounting and retail finance for the US-based retailer of approximately 70 employees and $7,000,000 in revenue.
The Intuit Quickbooks Enterprise configuration emphasized core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting tailored to retail transaction patterns and inventory valuation workflows. Configuration work included multi-user company file setup, role-based access controls, chart of accounts standardization, and report templates aligned to month-end close processes.
Operational coverage consolidated corporate accounting and store-level finance activities, aligning billing, cash reconciliation, and vendor payment workflows under a single ERP Financial system. The implementation scoped user roles across accounting and finance teams, with documented close procedures and access governance to support audit trail retention and control segregation.
Rollout activities focused on system configuration, data consolidation practices, and accounting process standardization, including training for finance staff and formalized month-end routines. Governance centered on role-based permissions, standardized financial reporting, and controlled change procedures for chart of accounts and reporting templates.
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Payment Processing | ERP |
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2020 | 2020 |
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RKON Technologies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zimma | Legacy | Zimma Ticket Tailor | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, RKON Technologies implemented Zimma Ticket Tailor on its website. The deployment uses Zimma Ticket Tailor as a Reservation and Booking Management solution to provide an online ticketing and reservation channel for the company’s retail offerings.
The implementation focuses on an embedded online booking engine and customer facing ticketing interface, configured to present availability calendars, manage reservations and ticket inventory, and support confirmation workflows and administrative order management. Zimma Ticket Tailor provides reservation management controls and reporting via web based administrative dashboards, aligning with standard Reservation and Booking Management functional workflows.
Operationally the solution is hosted as a website embedded component and serves customer facing sales and store operations within RKON Technologies, a 70 employee retail firm in the United States. Governance and day to day administration are centralized through website content management and reservation administration workflows operated by RKON staff, consolidating booking control on the web channel.
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RKON Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, RKON Technologies implemented LiveChat on its website in the United States. RKON Technologies deployed the LiveChat application within the Chatbots and Conversational AI category to enable real-time conversational engagement on its retail web storefront. The implementation targets customer support and online sales touchpoints and is operated by RKON’s customer-facing teams at their corporate site.
Configuration centered on embedding the LiveChat web widget and enabling core conversational capabilities typical of Chatbots and Conversational AI, including real-time messaging, canned responses, proactive chat invitations, and transcript logging. Operational controls emphasize agent queue configuration, operating hours and routing rules, and use of the LiveChat administrative console to manage agents and monitor conversation activity. Governance and rollout focused on establishing chat handling processes and agent training to standardize customer service and sales interactions through the LiveChat implementation.
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RKON Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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RKON Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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RKON Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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RKON Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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RKON Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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RKON Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RKON Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by RKON Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||